Average salary: $73,153 /yearly
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- ...including in-depth problem-solving to users or customers to help diagnose and resolve their computer or system equipment issue. The helpdesk position is responsible for troubleshooting methods to fix a problem with a network, and they will log complaints into a database....SuggestedWork at officeRemote work
vTech Solution
Washington DC1 day ago - ...do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Job Title Helpdesk Analyst Reporting To Technology Support Manager Location West London Working Pattern 5 days out of 7 (including weekends) Hours...SuggestedWorldwideNight shift
- Strategic Operational Solutions, Inc. (STOPSO) is seeking a System Administrator - Helpdesk Lead/Manager in Washington, DC. This role involves managing Tier 1 help desk operations and providing system administration for a military customer. The successful candidate will...Suggested
$55k - $60k
...Team in managing Office 365 by assigning licenses, maintaining users and groups, and maintaining the shared mailbox Manage the Helpdesk system and ensure tickets are handled in a timely fashion Assist the IT Team to manage and execute the phishing program strategy...SuggestedFull timeTemporary workWork experience placementWork at officeLocal areaNational Association of Counties
Washington DC3 days ago- ...Job title: Helpdesk Tier 1 Analyst Locations: Chicago, IL Public Trust Clearance. T he candidate shall provide tier 2 support to the NARA Enterprise ServiceDesk. The Tier 2 engineer shall resolve onsite and remote tickets in accordance with the Service...SuggestedFor contractorsRemote work
E-talentnetwork
College Park, MD4 days ago - ...coordinate with EITS on any issues Support users with initial triage for IT requests and help users log a ticket with the EITS helpdesk for problems that require further assistance Pick up the newspaper and deliver it to the front office Unlock the Front office...SuggestedFull timeWork at officeRelocationDay shift
RER Solutions
Washington DC5 days ago - STOPSO is seeking a System Administrator - Helpdesk Lead/Manager to oversee Tier 1 help desk operations for a military customer in Washington, DC. This role requires managing SLA compliance, troubleshooting technical issues, and maintaining the ServiceNow knowledge base...Suggested
$95k - $115k
...with the latest security patches and updates. Provide on-site and remote technical services, assist with Tier II and III IT helpdesk requests, and collaborate cross-functionally with other teams. Monitor and analyze system load, usage, and performance trends...SuggestedFull timeWork experience placementWork at officeRemote workNewgen
Washington DC1 day ago- ...and hardware for multiple classified networked systems. Define/resolve information technology issues; provide troubleshooting/Helpdesk support to all ABMS assigned personnel. Maintain inventory control records for all IT equipment, to include current and future...SuggestedWork at office
Modern Technology Solutions Inc
Washington DC1 day ago $107.12k - $140.25k
...satellite lab locations. This critical role involves providing hands-on support across the entire IT spectrum, including end-user helpdesk, A/V management, networking, and critical project work. Responsibilities: Primary Technical Liaison: Serve as the dedicated...SuggestedPermanent employmentFull timeContract workWork at officeLocal areaRemote workSoftbank Investment Advisers
College Park, MD23 hours ago- A tech services company in Washington, DC, seeks an IT Specialist to provide hands-on technical support within a classified environment. The role requires an active Secret clearance and significant experience in IT support. Responsibilities include troubleshooting, managing...Suggested
- Kavaliro is seeking a customer service professional to provide exceptional support remotely. Responsibilities include managing help requests, documenting user information, and analyzing incidents to improve service. Ideal candidates should possess a high school diploma ...SuggestedRemote job
- ...Our local government client is hiring an on-site Helpdesk Specialist to support their team in Washington, DC!! Responsibilities: - Provide desktop support for technical issues in a Windows-based Call Center environment as well as off-site locations throughout...SuggestedLocal area
The Midtown Group
Washington DC2 days ago $20 - $22 per hour
...efficiently in a fast-paced environment Proficiency in using computer systems and software applications Previous call center, helpdesk, and/or customer service experience preferred Benefits Choice of Medical Insurance plans Choice of two Dental...SuggestedTemporary workWeekend workDatawatch Systems
Bethesda, MD1 day ago- ...solutions. Review and maintain inventory of IT assets. Qualifications: ~ Bachelor's degree preferred. ~ Experience using a Helpdesk ticketing system. ~1-2 years of general IT support experience. ~ Strong Customer Services skills and attention to detail is a...SuggestedLocal areaRemote work
NextStep
Washington DC1 day ago $50k - $75k
Grossberg Company LLP in Bethesda, MD is seeking an IT Support Technician I to provide hands-on helpdesk support and resolve technical issues for end users. This role involves monitoring helpdesk requests, supporting hardware and software configurations, and ensuring the...- ...Job Description: Short Description: The Helpdesk Specialist is a first level rep to the Client technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Complete Description: Employment...Contract workWork at office
AHU Technologies Inc
Washington DC5 days ago - ...mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. Maintain up-to-date knowledge of emerging IT trends and...Permanent employmentWork at office
Saronic
Washington DC4 days ago - Armada LTD is seeking a Full-Time technical support professional in Washington, DC. In this role, you will provide assistance and support related to computer systems, responding to inquiries, and resolving technical issues efficiently. The ideal candidate will have at least...Full time
- ...Brief Overview of Position: Strategic Operations Solutions Inc. (STOPSO) is seeking a candidate for the role of Helpdesk I serving a military customer. The Helpdesk I technician provides support to end users on a variety of issues to include identifying researching...
Strategic Operational Solutions
Washington DC23 hours ago - ...and laptop hardware, XP operating system and MS Office issues Software/Operating System/Hardware installation/upgrades Respond to helpdesk trouble tickets Manage and create new user accounts Manage IT web accounts Assist System Administrators with IT needs...Work experience placement
$36.16k - $45k
The MIL Corporation is seeking a Technical Support Specialist I to provide comprehensive IT support for a Federal Government client in Washington, DC. This role involves addressing IT incidents, ensuring customer satisfaction, and maintaining high service standards. The...$60k - $64k
Truth Initiative in Washington, D.C. is seeking a Helpdesk Technician to provide exceptional support to end-users within a hybrid work schedule of three days in the office and two telework days. The ideal candidate will have a minimum of 2 years in IT operations, working...Work at officeRemote work$26 per hour
...client vetting process after offer acceptance. This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests. The help desk...Work at officeRemote workHome officeMonday to FridayFlexible hoursMAXIMUS
Washington DC8 days ago- Strategic Operational Solutions, Inc. is seeking a Helpdesk III/VIP Support Specialist in Washington, D.C. who will provide dedicated IT support to VIP users including senior leadership. The role requires at least 3 years of VIP-level IT support experience and a Bachelor...
$40k - $80k
Description This position is full-time On-Site located at the Department of Transportation. This position will report to Helpdesk Manger and will be part of the end user support team to provide end user support for IT related issues. The support will range from simple...Full timeWork at officeRemote work- ...Resource application support experience preferred Preferred Qualifications: Deliverables Include: Contact Center/Call Center/Helpdesk experience preferred Customer Service Skills/Customer Experience Training Customer Advocacy Behaviors Critical thinking/...Full timeRemote work
NuAxis Innovations
Washington DC6 days ago - ...hardware and systems under the direction of the Assistant IT Manager and IT Manager Assess, prioritize, communicate and resolve IT helpdesk ticket items through the helpdesk system, ensuring timely follow-up and effective issue resolution Ensure IT processes are...Full timeWork at officeLocal areaRemote work
Church of Eleven22
Washington DC1 day ago - ...records. Candidates should have a minimum of an AA degree with 3 years of relevant experience, including Tier II and/or Tier III HelpDesk support. The role offers a competitive hourly rate, and employees enjoy a comprehensive benefits package. #J-18808-Ljbffr General...Remote jobHourly payWork at office
- ...manage the DHA Issue Resolution Process at Military Treatment Facilities. This role involves assisting end users, monitoring EHR helpdesk tickets, and coordinating with various staff to resolve issues efficiently. The ideal candidate will have a High School Diploma, ideally...Work at office
