Average salary: $73,153 /yearly
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$55k - $60k
...IT Team in managing Office 365 by assigning licenses, maintaining users and groups, and maintaining the shared mailbox Manage the Helpdesk system and ensure tickets are handled in a timely fashion Assist the IT Team to manage and execute the phishing program strategy and...SuggestedFull timeTemporary workWork experience placementWork at officeLocal area- ...and laptop hardware, XP operating system and MS Office issues Software/Operating System/Hardware installation/upgrades Respond to helpdesk trouble tickets Manage and create new user accounts Manage IT web accounts Assist System Administrators with IT needs Information...SuggestedWork experience placement
$46.4k - $74k
...development, and performance management Required skills/experience areas Oracle databases and application servers (e.g., Apache Tomcat) Helpdesk ticketing systems (e.g., Atlassian Jira) Strong analytical skills to diagnose and resolve technical issues Experience following...SuggestedFull timeWork experience placementWork at office- ...mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well‑documented. Maintain up‑to‑date knowledge of emerging IT trends and technologies...SuggestedPermanent employmentWork at office
$55k - $72k
...Eligibility Verification process.* Associate Degree or equivalent experience.* 1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.* Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.* General...SuggestedFull timeTemporary workLocal areaImmediate startRemote workWorldwideNight shift- ...a Service Desk Technician to support the leadership of the IT Support Supervisor. The candidate will be responsible for providing helpdesk support to the Army at the Pentagon. The candidate will provide end user support services for VIPs and staff to ensure secure and...SuggestedFull timeInterim roleWork at officeRemote work
- ...what will the Remote Help Desk Specialist at Terrestris do? Big picture, The Help Desk Specialists User Support (US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. In addition to responding...SuggestedFull timeTemporary workPart timeFor contractorsRemote workWork from home
$60k - $65k
...management. Experience managing ticket queues and handling ticket assignments. Excellent ServiceNow skills. Previous experience providing helpdesk support within NIH. Basic Compensation: $60,000 - $65,000 yearly salary The salary range listed reflects what we reasonably expect...SuggestedTemporary workWork experience placementRemote workFlexible hours- ...The Client Support Technician full-time role assists in running day-to-day technology operations for our clients, with a focus on helpdesk ticket response via email and Slack. The Client Support Technician is responsible for the configuration, implementation, and maintenance...SuggestedFull timeWork at office
- ...Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you might be installing an operating system, the next you might be drilling through walls and running structured cabling...SuggestedHourly payFor contractorsImmediate startFlexible hours
- ...the ServiceNow platform, specifically in the installation of new products and the configuration of FSM (Field Service Management) Helpdesk, IRM (Integrated Risk Management) modules, workflows, custom development, and ITSM (IT Service Management). This role will be responsible...Suggested
- DOB is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic tests to ensure optimal ...SuggestedWork at office
- ...Helpdesk Specialist Address: Washington DC, 20003 (Onsite) 6-12 Months Contract Position Job Description: The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will...SuggestedContract workWork at officeRemote work
- ...Washington, D.C. and Rosslyn, VA as required. POSITION SUMMARY The Architecture & Service Excellence (A&SE) SDLCNext Support Tier 1 Helpdesk and Jira Admin supports data tracking, reporting, and execution visibility across DHMS initiatives. This role helps leadership...SuggestedRemote work
- ...for accuracy, and identifying optimization within software licensing and hardware procurement. # Continuous Improvement: Analyze helpdesk metrics and system performance data to identify trends and recommend process improvements or training opportunities for staff. #...SuggestedFull timeContract workFor contractorsWork at officeRemote workMonday to Friday
- ...environment: administer vaults, shared folders, role‑based permissions, and enforce enterprise password policies. Serve as Tier 2/3 helpdesk escalation for macOS and Windows issues; build self‑service documentation to reduce repeat tickets. Compliance & Policy Contribute...
$65k - $70k
...Role Overview We are seeking a Helpdesk Specialist to provide advanced technical support and troubleshooting services to end users across a diverse IT environment. This role serves as a key escalation point from Tier 1 support, ensuring timely resolution of complex issues...Work at office- Logical, LLC, a growing IT consulting company with Christian values, is seeking proactive IT Consultants/Network Administrators/Help Desk Technicians to join our dedicated team. Primary Duties and Responsibilities: Installation, control, and maintenance of PCs, servers...Work at office
- ASM Research, An Accenture Federal Services Company, is seeking an IT Support Specialist to deliver first‑line help desk assistance for login, software, and connectivity issues. You will document incidents in ServiceNow/Jira and guide users through resolution steps. The...
$50k - $65k
...complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Helpdesk Support Specialist Full Time Washington, DC, US 2 days ago Requisition ID: 1079 Salary Range: $50,000.00 To $65,000.00 Annually...Full timeTemporary workRemote workMonday to FridayFlexible hoursShift workRotating shift- ...business while making change happen, then we invite you to apply to be part of the Window Nation family! Responsibilities Provide helpdesk support and resolve problems to the end user’s satisfaction Modify configurations, utilities, software default settings, etc. for...Work at officeLocal area
$51k - $82k
The Ford Agency is actively recruiting for an IT Help Desk Technician for a top DC law firm. This individual will join a busy team, provide IT support to end-users, identify trends with incidents and collaborate with engineering teams to find actionable solutions. This...RelocationShift work- Help Desk Specialist Planned Systems International, Inc (PSI) is seeking a Help Desk Specialist to support our Government customer in Washington, DC for our DoS PHIMS contract. Location: Washington, DC Clearance: Active T3 investigation, with the ability to obtain...Full timeContract workTemporary workWork at officeLocal areaImmediate startRemote workFlexible hoursShift work
- Position Overview Rapid Strategy is seeking an experienced IT Help Desk Specialist to support a federal customer in Washington, DC. This position provides advanced Tier II desktop support across Windows, macOS, and mobile platforms while supporting enterprise endpoint...Permanent employmentCasual workH1bWork at officeMonday to Friday
$25 - $28 per hour
This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $25.00/hr - $28.00/hr Our client is seeking an IT Service Desk Technician local to the DC-metro area. We are seeking...Full timeLocal areaRemote work$85k - $90k
Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity, we remain dedicated to being honest,...Permanent employmentFull timeContract workH1bWork at officeImmediate startFlexible hours$60k - $70k
Join our team as a Full Time Help Desk Specialist at IntePros Federal in Washington, DC! As an Entry Level Top Secret Cleared professional, this role provides an exciting opportunity to gain valuable experience in a fast-paced Information Technology environment. You will...Full timeLocal areaFlexible hoursWeekend work$45k - $51.6k
The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission. At Howard University...Work experience placementWork at officeFlexible hours- 100% ONSITE - 5 DAYS/WEEK - WASHINGTON D.C. Job Description: Help Desk Technician Core Competencies: Provide technical support to client end-user desktops, laptops with docking stations and mobile devices. This includes supporting a variety of enterprise...Worldwide
- Job Description: Short Description: The Customer Support Entry level is a first level representative to the client technical support team. They answer a variety of technical inquiries documenting issues and alerting senior staff in a timely fashion 4 days onsite after first...Work at office
