Average salary: $73,153 /yearly
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$28.62 - $34.56 per hour
...Provide support to C-Level executives within Bothell and College Park Offices. Train and continually support Tier I and II HelpDesk technicians. Handle escalated complex or time-sensitive issues. Provide hardware and application orientation and training sessions...SuggestedHourly payPermanent employmentContract workWork at officeIonQ Inc.
College Park, MD3 days ago- ...Team. Job Title: Help Desk Specialist Location: Washington, DC (Onsite) Job Summary: Our client is seeking one Helpdesk Specialist candidate to provide support to our internal customers onsite and offsite. You will be responsible for responding to...SuggestedWork at officeRemote work
Ampcus
Washington DC1 day ago - ...Job title: Helpdesk Tier 1 Analyst Locations: Chicago, IL Public Trust Clearance. T he candidate shall provide tier 2 support to the NARA Enterprise ServiceDesk. The Tier 2 engineer shall resolve onsite and remote tickets in accordance with the Service...SuggestedFor contractorsRemote work
E-talentnetwork
College Park, MD18 hours ago - ...laptop users with remote "road warrior" skills, such as use of remote desktop and VPN access. Create and update tickets using the HelpDesk ticketing database. Assist with maintaining IT inventory. Point of contact for IT Engineers. Maintain positive and...SuggestedRemote workWeekend work
Haynes and Boone
Washington DC2 days ago $80k - $85k
...either in person, over the phone, or via email. Monitor Service Manager for tickets assigned to the queue and process based on the IT Helpdesk priority policy. Other duties as assigned. MINIMUM QUALIFICATIONS : Five (5) years of experience in a technical position...SuggestedWork at officeLocal areaunited Planning
Washington DC18 hours ago- ...with DoD 8570.01-M/8140.01 and have CompTIA Security+ certification Preferred Qualifications: Proficient with SolarWinds Web Helpdesk Proficient working with SharePoint and supporting customer related issues Proficient working with and supporting Microsoft...SuggestedWork at officeLocal area
ManTech
Washington DC2 days ago $95k - $115k
...with the latest security patches and updates. Provide on-site and remote technical services, assist with Tier II and III IT helpdesk requests, and collaborate cross-functionally with other teams. Monitor and analyze system load, usage, and performance trends...SuggestedFull timeWork experience placementWork at officeRemote workNewgen
Washington DC2 days ago- ...and hardware for multiple classified networked systems. Define/resolve information technology issues; provide troubleshooting/Helpdesk support to all ABMS assigned personnel. Maintain inventory control records for all IT equipment, to include current and future...SuggestedWork at office
Modern Technology Solutions Inc
Washington DC2 days ago - ...Job Title: Helpdesk Specialist Journeyman Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months Contract Position Job Description: • OCTOhelps is looking to add to its DCPS DC Public School Technical Support team. The candidate should have...SuggestedContract workWork at officeRemote work
InterSources
Washington DC2 days ago - ...Qualifications Technical Requirements (Highly Preferred) Experience: Minimum 5 years in desktop support, customer support, or helpdesk roles. Operating Systems: 5+ years supporting Microsoft Windows environments, including basic Linux command line administration...SuggestedWork at officeFlexible hoursShift work
U.S. Courts
Washington DC2 days ago - ...for Technical Information Specialists (TIS) for our project located in College Park, MD. The qualified candidates will support a helpdesk by addressing inquiries and requests for assistance received via phone calls and emails. The successful candidate will conduct him...SuggestedTemporary workWork at officeImmediate start
Ivyhill Technologies
College Park, MD2 days ago - ...resolutions, and recurring issues within ticketing systems Required Qualifications: ~7+ years of IT support experience (deskside / helpdesk / end-user support) ~ Experience supporting federal government environments ~ Hands-on experience with Azure Active Directory...Suggested
AGi Mission Support Services
Washington DC2 days ago $75k - $90k
...transportation), August Health, Finalsite, School Messenger, Campsite and Pronote Directly supervise and provide mentorship to two helpdesk technicians, providing leadership for their daily activities and professional development Collaborate with department-specific...SuggestedFull timePart timeSeasonal workWork at officeImmediate startRochambeau, The French International School of Washington DC
Bethesda, MD18 hours ago$25 per hour
Help Desk Technician - Tier 1 Clearance: Active Secret Status: Non-Exempt Location: Washington, DC (Onsite) Compensation: $25.00 per hour Responsibilities: Answer service calls, tickets and emails coming into the call center. Create a customer incident...SuggestedHourly payLocal areaImmediate startIntelliDyne
Washington DC1 day ago$65k
A national provider of IT services is looking for an experienced IT Professional in Bethesda, MD. In this role, you will provide user support, troubleshoot a variety of technical issues, and manage procurement for IT solutions. With a starting salary of $65,000/year and...SuggestedRemote job$25.5 - $26.44 per hour
A technology support firm is seeking an IT Helpdesk Technician II in Washington, DC, to provide on-site technical support during auction operations. Responsibilities include troubleshooting hardware and software issues, managing end-user tickets, and ensuring systems are...Hourly pay$23.18 - $24.04 per hour
A leading technology services provider is seeking a Junior IT Helpdesk Technician II in Washington, DC. The role involves providing in-person desktop support, responding to user tickets, and maintaining documentation. Candidates should hold a Bachelor's degree or equivalent...Hourly pay$39 - $43 per hour
...Onsite) Job Description: Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware Experience...Hourly payPermanent employmentAHU Technologies, Inc.
Washington DC1 day ago- ...unauthorized access, viruses, and other cyber threats. Conduct regular security audits and apply patches and updates as needed. Helpdesk Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up user accounts...Full timeFor contractorsWork experience placementFlexible hoursDay shiftAfternoon shift
Harmonia
Washington DC4 days ago $80k
...sufficient and proactive as possible is key to being successful in this role. Responsibilities What You'll Do: Manage the helpdesk, providing immediate support for broadcast playout, scheduling, and other integrated systems across markets for content and...Full timeWork experience placementLocal areaImmediate startRemote workFlexible hoursAudacy
Washington DC4 days ago$23.18 per hour
Overview Junior IT Helpdesk Technician II - Service Center Washington, DC Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core...Work at officeNight shiftWeekend work$100k - $115k
...health checks using scripting technologies (PowerShell and/or Python) Provide technical support responding to on-call alerts, helpdesk tickets, and customer engagements Perform administrative duties involving backup platforms Support network hardware/software...Contract workFor contractorsWork at officeLocal areaImmediate startRemote workMonday to FridayConceptSolutions
Washington DC18 hours ago$25.5 per hour
IT Helpdesk Technician II Washington, DC Summary Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military...Work at office- ...practical solutions. Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware...Contract workLocal area
InterSources
Washington DC1 day ago $107.12k - $140.25k
...satellite lab locations. This critical role involves providing hands-on support across the entire IT spectrum, including end-user helpdesk, A/V management, networking, and critical project work. Responsibilities: Onsite IT Operations and End-User Support...Permanent employmentFull timeContract workWork at officeLocal areaRemote workIonQ Inc.
College Park, MD4 days ago- ...managed IT services provider is seeking a full-time Client Support Technician in Washington, DC. The role emphasizes responding to helpdesk tickets and providing on-site client technology support in the DMV area. Ideal candidates should have solid experience in Mac and...Full time
- ...Management Provide Tier 2/3 support for endpoint-related incidents and requests. Collaborate with security, networking, and helpdesk teams to ensure seamless endpoint operations. Support endpoint lifecycle management including provisioning, configuration,...Full timeContract workFor contractorsWork at officeLocal areaRemote work
Pan American Health Organization
Washington DC18 hours ago - ...Job Title: Helpdesk/Customer Support Entry Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months Contract Position Job Description: The Office of the Chief Technology Officer is seeking a first level technical support representative. Who...Contract workWork at office
InterSources
Washington DC2 days ago $65k
Overview Datawatch Systems, Inc., a leading national provider of managed access control and emergency management solutions for over 30 years, is seeking an experienced IT Professional to join our team in Bethesda MD. Schedule is Monday - Friday, 8-4/9-5. Part remote - ...Temporary workWork at officeRemote workMonday to FridayFlexible hours$30 - $32.77 per hour
...of partners within the program Monitor and respond to inquiries submitted via internal email Monitor and respond to cases in helpdesk queue Identify and validate business requirements with key stakeholders Data analysis from various sources for automation...Hourly payContract workFor contractorsWork at officeImmediate startRemote workFlexible hoursCayuse Holdings
Washington DC1 hour agonew
