Average salary: $73,153 /yearly
More statsGet new jobs by email
$55k - $72k
...Eligibility Verification process.* Associate Degree or equivalent experience.* 1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.* Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.* General...SuggestedFull timeTemporary workLocal areaImmediate startRemote workWorldwideNight shiftTryApplyNow
Washington DC2 days ago$40k - $80k
...Description This position is full-time On-Site located at the Department of Transportation. This position will report to Helpdesk Manger and will be part of the end user support team to provide end user support for IT related issues. The support will range from simple...SuggestedFull timeWork at officeRemote workSAIC
Washington DC1 day ago$70k - $90k
...primary customer interface for Tier 1 support, managing the SWAT-Help mailbox, triaging and resolving incoming requests, maintaining helpdesk documentation, and delivering structured reporting on incident trends to SEC stakeholders. This is a full-time, remote opportunity...SuggestedFull timeContract workWork at officeRemote workRelocationRelocation packageWest 4th Strategy
Washington DC2 days ago- ...Washington, D.C. and Rosslyn, VA as required. POSITION SUMMARY The Architecture & Service Excellence (A&SE) SDLCNext Support Tier 1 Helpdesk and Jira Admin supports data tracking, reporting, and execution visibility across DHMS initiatives. This role helps leadership...SuggestedRemote work
Optima Global Solutions
Washington DC1 day ago - ...the ServiceNow platform, specifically in the installation of new products and the configuration of FSM (Field Service Management) Helpdesk, IRM (Integrated Risk Management) modules, workflows, custom development, and ITSM (IT Service Management). This role will be responsible...Suggested
Kaav Inc.
Washington DC2 days ago - Armada LTD is seeking a Full-Time technical support professional in Washington, DC. In this role, you will provide assistance and support related to computer systems, responding to inquiries, and resolving technical issues efficiently. The ideal candidate will have at least...SuggestedFull time
$62k - $141k
Booz Allen Hamilton is seeking a Helpdesk Technician to provide extensive support in classified environments. The ideal candidate has experience with Windows operating systems and PC troubleshooting, and will be key to resolving technical issues within a dynamic team....Suggested- ...Government Location: Washington DC (Onsite) Qualifications & Expertise Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware Experience...Suggested
- ...Administrator in Washington, D.C. for a full-time role. The ideal candidate will manage system configurations, ensure security, provide helpdesk support, and implement backup solutions. Candidates must have an active Top Secret clearance and are preferred to have a Bachelor'...SuggestedFull timeFlexible hours
- ...unauthorized access, viruses, and other cyber threats. Conduct regular security audits and apply patches and updates as needed. Helpdesk Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up user accounts,...SuggestedFull timeWork at officeFlexible hoursDay shiftAfternoon shift
$107.12k - $140.25k
...nearby satellite lab locations. This position involves providing hands‑on support across the entire IT spectrum, including end‑user helpdesk, A/V management, networking, and critical project work. Responsibilities Onsite IT Operations and End‑User Support Serve as the...SuggestedFull timeWork at officeLocal areaRemote work$62k - $141k
Helpdesk Technician Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. We’re looking for a Helpdesk Technician with a solid background in Windows operating systems to work within classified environments...SuggestedFull timePart timeLocal area$20 - $22 per hour
...work efficiently in a fast‑paced environment Proficiency in using computer systems and software applications Previous call center, helpdesk, and/or customer service experience preferred Benefits Choice of Medical Insurance plans Choice of two Dental Insurance Plans...SuggestedHourly payTemporary workWeekend work$95k - $120k
...of global service coverage. What We're Looking For Knowledge and Technical Acumen Minimum five years of experience working in a Helpdesk or Desktop Support environment. Experience working within a process‑mature (ITIL) environment. Proficiency with Helpdesk service...SuggestedWork experience placementWork at officeImmediate startRemote workFlexible hours- AHU Technologies is seeking a Helpdesk Specialist in Washington, DC. This role involves providing first-level technical support, answering inquiries, and documenting issues efficiently. The ideal candidate will have a Bachelor's degree in IT or a related field, possess...Suggested
- Overview The Client is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Responsibilities Answer calls in a dynamic IT operations...Work at office
- AHU Technologies Inc is seeking a first level technical support representative in Washington, D.C. The role includes answering technical inquiries, providing desktop support, and documenting issues. Candidates should have a Bachelor's degree in IT or related field, excellent...
- CELESTIAL INNOVATIONS GROUP LLC is seeking a Tier III Systems Administrator in Washington, DC. This role involves providing expert-level support for complex IT issues, maintaining enterprise environments, and ensuring system security. Candidates should possess at least ...Remote jobWork from homeFlexible hours
- EmergencyMD is seeking a Helpdesk Technician/Jr. Systems Administrator for a full-time position in Washington DC. This role involves providing technical support to end users, managing Active Directory accounts, and troubleshooting hardware/software issues. Candidates must...Full timeRemote work
- ...internal requirements and timeframes. Experience with RingCentral, CISCO or similar telecommunications systems preferred. Previous helpdesk experience is strongly preferred. Experience using ITSM and/or Microsoft Dynamics Customer Relationship Management (CRM)...For contractorsWork experience placementWork at officeLocal area
$38.46 - $43.59 per hour
...failures Escalates more complex issues to advanced support service teams and communicates with end users Proactively interacts with the Helpdesk and local users to identify unreported or repetitive problems Performs preventative and routine maintenance Procures miscellaneous...Hourly payFull timeTemporary workWork at officeLocal areaRemote workFlexible hours$62k - $141k
Phase2 Technology in Washington, D.C. is looking for a Helpdesk Technician to enhance technology supporting the Department of Defense. You will provide crucial support in classified environments, addressing software and hardware issues for mission-critical applications...$60k - $72k
...yourself. Improve the playbook: refine and document offboarding workflows, checklists, and best practices as you go. Supporting helpdesk work (secondary responsibilities) Process IT onboardings and provision new-user accounts and access. Handle systems access and SaaS...Local areaWork from homeFlexible hours- Job Description Job Description Location: Washington, DC Clearance: Public Trust Employment Type: Full-Time Must be located in the DC Metro Area as this role requires onsite and remote support. Company Description Celestial Innovations Group (CIG...Full timeWork at officeRemote workRelocation
CELESTIAL INNOVATIONS GROUP LLC
Washington DC11 days ago - ...for accuracy, and identifying optimization within software licensing and hardware procurement. # Continuous Improvement: Analyze helpdesk metrics and system performance data to identify trends and recommend process improvements or training opportunities for staff. #...Full timeContract workFor contractorsWork at officeRemote workMonday to Friday
AHIP
Washington DC3 days ago $78.86k - $88.73k
...the ability to support a broad range of technologies in a secure federal IT environment. Responsibilities * Provide tier 2/3 helpdesk support and resolution for all users with hardware, software, and application problems, utilizing available tools while following...Local areaRemote workFlexible hoursDLH Corporation
Bethesda, MD4 days ago- ...Responsibilities Serve as the first point of contact for end users seeking technical assistance via Teams and email. Monitor and prioritize helpdesk tickets to ensure timely resolution in accordance with service level expectations. Install, configure, and maintain operating...Remote jobFull timeWork experience placementWork at officeVisa sponsorshipWork visaAfternoon shift
- ...commercial sectors, we have built a reputation for excellence, reliability, and long-term partnerships. We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk in Washington, DC. Salary: 40k Clearance: Public Trust Location: Full-time Onsite in Washington DC....Full time
- Job Description Job Description Help Desk Specialist (Key Personnel) Please send resume to ****@*****.*** Experience The Help Desk Specialist bachelor’s degree in business, Information Technology, Engineering, Computer Sciences, or Systems Engineering...For contractors
INNOVATIVE TECH SOLUTIONS INC
Washington DC11 days ago $63.5k - $71.5k
People Technology And Processes is seeking an Information Technology Associate I (Junior) in Washington D.C. The role offers a salary range of $63,500 to $71,500 for candidates with 0-4 years of experience in IT support. The position involves installing and configuring...People Technology & Processes LLC
Washington DC1 day ago
