Average salary: $52,599 /yearly
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- ...installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support. Ability to successfully obtain and maintain a Tier 1...SuggestedLong term contractWork at officeRemote work
Leader Communications
Alexandria, VA2 days ago - ...and access controls to enable effective internal and external communications. Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition. Provides day-to-day...SuggestedTemporary workFlexible hours
Medium
Alexandria, VA1 day ago $55k - $72k
...Eligibility Verification process.* Associate Degree or equivalent experience.* 1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role.* Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues.* General...SuggestedFull timeTemporary workLocal areaImmediate startRemote workWorldwideNight shiftTryApplyNow
Washington DC2 days ago$73.45k - $132.78k
...maintain Standard Operating Procedures (SOPs) for internal team use and update Knowledge Articles (KAs) for use by customers and helpdesk personnel. Establish comprehensive availability and capacity management solutions using lessons learned. Manage major projects to...SuggestedContract workLocal areaRemote workLeidos
Alexandria, VA3 days ago$40k - $80k
...Description This position is full-time On-Site located at the Department of Transportation. This position will report to Helpdesk Manger and will be part of the end user support team to provide end user support for IT related issues. The support will range from simple...SuggestedFull timeWork at officeRemote workSAIC
Washington DC1 day ago$70k - $90k
...primary customer interface for Tier 1 support, managing the SWAT-Help mailbox, triaging and resolving incoming requests, maintaining helpdesk documentation, and delivering structured reporting on incident trends to SEC stakeholders. This is a full-time, remote opportunity...SuggestedFull timeContract workWork at officeRemote workRelocationRelocation packageWest 4th Strategy
Washington DC2 days ago- ...Washington, D.C. and Rosslyn, VA as required. POSITION SUMMARY The Architecture & Service Excellence (A&SE) SDLCNext Support Tier 1 Helpdesk and Jira Admin supports data tracking, reporting, and execution visibility across DHMS initiatives. This role helps leadership...SuggestedRemote work
Optima Global Solutions
Washington DC1 day ago - ...hardware and software assets Collaborate on IT project planning and disaster recovery activities Provide technical support via the IT Helpdesk and assist in IT onboarding for new staff Stay updated on the latest technologies and suggest system improvements Qualifications...SuggestedFull timeWork at officeMonday to FridayFlexible hoursWeekend work
Strategic Management Services, LLC
Alexandria, VA11 hours ago $30 - $32 per hour
Experis is looking for a Support Engineer II in Arlington, VA to provide frontline technical support in a corporate environment. The ideal candidate will have 2+ years of experience supporting Windows, Mac, and Linux systems, and will be responsible for troubleshooting ...SuggestedContract work- ...the ServiceNow platform, specifically in the installation of new products and the configuration of FSM (Field Service Management) Helpdesk, IRM (Integrated Risk Management) modules, workflows, custom development, and ITSM (IT Service Management). This role will be responsible...Suggested
Kaav Inc.
Washington DC2 days ago - Armada LTD is seeking a Full-Time technical support professional in Washington, DC. In this role, you will provide assistance and support related to computer systems, responding to inquiries, and resolving technical issues efficiently. The ideal candidate will have at least...SuggestedFull time
$62k - $141k
Booz Allen Hamilton is seeking a Helpdesk Technician to provide extensive support in classified environments. The ideal candidate has experience with Windows operating systems and PC troubleshooting, and will be key to resolving technical issues within a dynamic team....Suggested$65k - $75k
...Two IT certifications such as A+, CCNA, Network+, etc. are preferred. Minimum one to two years hands‑on experience in a PC/network helpdesk or technical support environment. Knowledge of technical security systems such as alarms, and access control is a plus. Have a...SuggestedFull timePart timeInterim roleShift workNight shift- ...Government Location: Washington DC (Onsite) Qualifications & Expertise Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware Experience...Suggested
- ...Administrator in Washington, D.C. for a full-time role. The ideal candidate will manage system configurations, ensure security, provide helpdesk support, and implement backup solutions. Candidates must have an active Top Secret clearance and are preferred to have a Bachelor'...SuggestedFull timeFlexible hours
$30 - $32 per hour
...adherence to processes. Top Required Skills 2+ years supporting Windows, Mac, and/or Linux in a corporate environment 2+ years of helpdesk or desk‑side support experience Key Responsibilities Provide technical support to corporate employees across Windows, Mac, and/...Contract workRemote workMonday to FridayShift workWeekend work- ...unauthorized access, viruses, and other cyber threats. Conduct regular security audits and apply patches and updates as needed. Helpdesk Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up user accounts,...Full timeWork at officeFlexible hoursDay shiftAfternoon shift
- AHU Technologies Inc is seeking a first level technical support representative in Washington, D.C. The role includes answering technical inquiries, providing desktop support, and documenting issues. Candidates should have a Bachelor's degree in IT or related field, excellent...
$62k - $141k
Helpdesk Technician Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. We’re looking for a Helpdesk Technician with a solid background in Windows operating systems to work within classified environments...Full timePart timeLocal area$20 - $22 per hour
...work efficiently in a fast‑paced environment Proficiency in using computer systems and software applications Previous call center, helpdesk, and/or customer service experience preferred Benefits Choice of Medical Insurance plans Choice of two Dental Insurance Plans...Hourly payTemporary workWeekend work$95k - $120k
...of global service coverage. What We're Looking For Knowledge and Technical Acumen Minimum five years of experience working in a Helpdesk or Desktop Support environment. Experience working within a process ‑mature (ITIL) environment. Proficiency with Helpdesk service...Work experience placementWork at officeImmediate startRemote workFlexible hours- AHU Technologies is seeking a Helpdesk Specialist in Washington, DC. This role involves providing first-level technical support, answering inquiries, and documenting issues efficiently. The ideal candidate will have a Bachelor's degree in IT or a related field, possess...
- Overview The Client is seeking a first level technical support representative. Who will be responsible for answering a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Responsibilities Answer calls in a dynamic IT operations...Work at office
- CELESTIAL INNOVATIONS GROUP LLC is seeking a Tier III Systems Administrator in Washington, DC. This role involves providing expert-level support for complex IT issues, maintaining enterprise environments, and ensuring system security. Candidates should possess at least ...Remote jobWork from homeFlexible hours
- EmergencyMD is seeking a Helpdesk Technician/Jr. Systems Administrator for a full-time position in Washington DC. This role involves providing technical support to end users, managing Active Directory accounts, and troubleshooting hardware/software issues. Candidates must...Full timeRemote work
- ...internal requirements and timeframes. Experience with RingCentral, CISCO or similar telecommunications systems preferred. Previous helpdesk experience is strongly preferred. Experience using ITSM and/or Microsoft Dynamics Customer Relationship Management (CRM)...For contractorsWork experience placementWork at officeLocal area
$38.46 - $43.59 per hour
...failures Escalates more complex issues to advanced support service teams and communicates with end users Proactively interacts with the Helpdesk and local users to identify unreported or repetitive problems Performs preventative and routine maintenance Procures miscellaneous...Hourly payFull timeTemporary workWork at officeLocal areaRemote workFlexible hours$62k - $141k
Phase2 Technology in Washington, D.C. is looking for a Helpdesk Technician to enhance technology supporting the Department of Defense. You will provide crucial support in classified environments, addressing software and hardware issues for mission-critical applications...- ...services Support and maintain in-house and third-party software, including market data applications Act as an escalation point for Helpdesk issues and collaborate with Network Services and global support teams Maintain accurate ticketing records, documentation, and...Full timeContract workFor contractorsWork at officeImmediate startRemote workHome officeFlexible hoursWeekend work
$60k - $72k
...yourself. Improve the playbook: refine and document offboarding workflows, checklists, and best practices as you go. Supporting helpdesk work (secondary responsibilities) Process IT onboardings and provision new-user accounts and access. Handle systems access and SaaS...Local areaWork from homeFlexible hours
