Average salary: $52,599 /yearly

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  •  ...Team. Job Title: Help Desk Specialist Location: Washington, DC (Onsite) Job Summary: Our client is seeking one Helpdesk Specialist candidate to provide support to our internal customers onsite and offsite. You will be responsible for responding to... 
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    Work at office
    Remote work

    Ampcus

    Washington DC
    1 day ago
  •  ..., but not limited too: Maintain and develop system documentation to include product guides/manuals, SOPs, work logs and the Helpdesk ticket system Provide system administration support Provide maintenance and support of existing software (problem report/trouble... 
    Suggested
    Contract work

    SilverEdge

    Suitland, MD
    20 hours ago
  •  ...laptop users with remote "road warrior" skills, such as use of remote desktop and VPN access. Create and update tickets using the HelpDesk ticketing database. Assist with maintaining IT inventory. Point of contact for IT Engineers. Maintain positive and... 
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    Remote work
    Weekend work

    Haynes and Boone

    Washington DC
    2 days ago
  •  ...end-users. Conduct testing for user application updates, operating systems, and utility packages. Position Summary: • Provide Helpdesk Support via telephone, emails, and personal contact • Image and Deploy desktop and laptops • Manage updates and installation... 
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    Contract work
    Temporary work
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    Home office

    Global Science & Technology

    Arlington, VA
    4 days ago
  •  ...with DoD 8570.01-M/8140.01 and have CompTIA Security+ certification Preferred Qualifications: Proficient with SolarWinds Web Helpdesk Proficient working with SharePoint and supporting customer related issues Proficient working with and supporting Microsoft... 
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    Local area

    ManTech

    Washington DC
    2 days ago
  •  ...excellent platform to grow your career while shaping the future of the built environment. Procon is looking for an experienced Helpdesk Analyst to join our growing team. This role reports to the Manager of Information Technology and works closely with the Systems Administrator... 
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    Remote work
    Worldwide

    Procon Consulting

    Arlington, VA
    20 hours ago
  • $80k - $85k

     ...either in person, over the phone, or via email. Monitor Service Manager for tickets assigned to the queue and process based on the IT Helpdesk priority policy. Other duties as assigned. MINIMUM QUALIFICATIONS : Five (5) years of experience in a technical position... 
    Suggested
    Work at office
    Local area

    united Planning

    Washington DC
    20 hours ago
  • $95k - $115k

     ...with the latest security patches and updates. Provide on-site and remote technical services, assist with Tier II and III IT helpdesk requests, and collaborate cross-functionally with other teams. Monitor and analyze system load, usage, and performance trends... 
    Suggested
    Full time
    Work experience placement
    Work at office
    Remote work

    Newgen

    Washington DC
    2 days ago
  •  ...Online Support Intune for device configuration, application deployment, and security baselines Provide hands-on support for helpdesk agents on end-user issues, workstation builds, and system troubleshooting Hardware, Servers, and On-Prem Infrastructure Maintain... 
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    Tecolote Research

    Arlington, VA
    2 days ago
  •  ...Job Title: Helpdesk Specialist Journeyman Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months Contract Position Job Description: • OCTOhelps is looking to add to its DCPS DC Public School Technical Support team. The candidate should have... 
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    InterSources

    Washington DC
    2 days ago
  •  ...and hardware for multiple classified networked systems. Define/resolve information technology issues; provide troubleshooting/Helpdesk support to all ABMS assigned personnel. Maintain inventory control records for all IT equipment, to include current and future... 
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    Modern Technology Solutions Inc

    Washington DC
    2 days ago
  • $62k - $141k

     ...Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk... 
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    Full time
    Contract work
    Part time
    Work at office
    Local area
    Remote work

    Booz Allen Hamilton

    Arlington, VA
    4 days ago
  •  ...resolutions, and recurring issues within ticketing systems Required Qualifications: ~7+ years of IT support experience (deskside / helpdesk / end-user support) ~ Experience supporting federal government environments ~ Hands-on experience with Azure Active Directory... 
    Suggested

    AGi Mission Support Services

    Washington DC
    2 days ago
  •  ...and accounts. Daily responsibilities include monitoring and promptly responding to requests received through the internal IT Helpdesk ticketing system. Effectively resolve IT support issues, triaging issues, and appropriately identifying requests that should... 
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    E-Solutions

    Arlington, VA
    1 day ago
  •  ...Qualifications Technical Requirements (Highly Preferred) Experience: Minimum 5 years in desktop support, customer support, or helpdesk roles. Operating Systems: 5+ years supporting Microsoft Windows environments, including basic Linux command line administration... 
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    Work at office
    Flexible hours
    Shift work

    U.S. Courts

    Washington DC
    2 days ago
  •  ...information, please review Insight Global's Workforce Privacy Policy: Required Skills & Experience • 5+ years of senior helpdesk/service desk experience. • Strong PC troubleshooting skills (hardware & software). • Proven experience with MDM (Intune, JAMF,... 
    Full time
    Contract work
    Work at office
    Immediate start
    Remote work

    Insight Global

    Arlington, VA
    4 days ago
  •  ...troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues • Monitor and respond to users on IT helpdesk channels and phone lines • Assist in the management of user accounts and resetting credentials • Performing implementation of... 
    Local area

    Allyon, Inc.

    Arlington, VA
    20 hours ago
  • $25 per hour

    Help Desk Technician - Tier 1 Clearance: Active Secret Status: Non-Exempt Location: Washington, DC (Onsite) Compensation: $25.00 per hour Responsibilities: Answer service calls, tickets and emails coming into the call center. Create a customer incident...
    Hourly pay
    Local area
    Immediate start

    IntelliDyne

    Washington DC
    1 day ago
  • $75k - $90k

     ...transportation), August Health, Finalsite, School Messenger, Campsite and Pronote Directly supervise and provide mentorship to two helpdesk technicians, providing leadership for their daily activities and professional development Collaborate with department-specific... 
    Full time
    Part time
    Seasonal work
    Work at office
    Immediate start

    Rochambeau, The French International School of Washington DC

    Bethesda, MD
    20 hours ago
  • $75k - $85k

     ...on 3 days off) Pay From: $75,000/yr - $85,000 per year MUST: Active Secret Clearance Required Experienced Tier II Helpdesk Specialist 5+ years of professional IT support experience 3+ years of experience supporting enterprise helpdesk or operations... 
    Remote work
    Night shift

    Progression, Inc.

    Alexandria, VA
    2 days ago
  • $39 - $43 per hour

     ...Onsite) Job Description: Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware Experience... 
    Hourly pay
    Permanent employment

    AHU Technologies, Inc.

    Washington DC
    1 day ago
  •  ...unauthorized access, viruses, and other cyber threats. Conduct regular security audits and apply patches and updates as needed. Helpdesk Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up user accounts... 
    Full time
    For contractors
    Work experience placement
    Flexible hours
    Day shift
    Afternoon shift

    Harmonia

    Washington DC
    4 days ago
  •  ...and software assets Collaborate on IT project planning and disaster recovery activities Provide technical support via the IT Helpdesk and assist in IT onboarding for new staff Stay updated on the latest technologies and suggest system improvements... 
    Full time
    Work at office
    Monday to Friday
    Flexible hours
    Weekend work

    Strategic Management

    Alexandria, VA
    3 days ago
  •  ...resolve hardware, software, application, network, user access, or related issues Create tickets and document all activities in helpdesk ticketing systems Escalate more complex problems or unresolved issues to next level of support Utilize and become proficient... 
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours
    Afternoon shift

    Guidehouse

    Arlington, VA
    1 day ago
  • $80k

     ...sufficient and proactive as possible is key to being successful in this role. Responsibilities What You'll Do: Manage the helpdesk, providing immediate support for broadcast playout, scheduling, and other integrated systems across markets for content and... 
    Full time
    Work experience placement
    Local area
    Immediate start
    Remote work
    Flexible hours

    Audacy

    Washington DC
    4 days ago
  • $100k - $115k

     ...health checks using scripting technologies (PowerShell and/or Python) Provide technical support responding to on-call alerts, helpdesk tickets, and customer engagements Perform administrative duties involving backup platforms Support network hardware/software... 
    Contract work
    For contractors
    Work at office
    Local area
    Immediate start
    Remote work
    Monday to Friday

    ConceptSolutions

    Washington DC
    20 hours ago
  •  ...practical solutions. Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware... 
    Contract work
    Local area

    InterSources

    Washington DC
    1 day ago
  •  ...Management Provide Tier 2/3 support for endpoint-related incidents and requests. Collaborate with security, networking, and helpdesk teams to ensure seamless endpoint operations. Support endpoint lifecycle management including provisioning, configuration,... 
    Full time
    Contract work
    For contractors
    Work at office
    Local area
    Remote work

    Pan American Health Organization

    Washington DC
    20 hours ago
  •  ...Service Desk Technician Job Locations US-VA-Arlington Job ID 2026-3674 Category Helpdesk / Customer Support Type Full Time Job Description NetImpact Strategies has an opportunity for a Service Desk Technician to... 
    Full time
    Local area
    Immediate start
    Remote work
    Weekend work

    NetImpact Strategies

    Arlington, VA
    20 hours ago
  •  ...Job Title: Helpdesk/Customer Support Entry Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months Contract Position Job Description: The Office of the Chief Technology Officer is seeking a first level technical support representative. Who... 
    Contract work
    Work at office

    InterSources

    Washington DC
    2 days ago