Average salary: $52,599 /yearly
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- ...Experience: This position requires a minimum of an Associate's degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS), and two or more years of work experience working in...SuggestedWork experience placementLocal area
$55k - $60k
...IT Team in managing Office 365 by assigning licenses, maintaining users and groups, and maintaining the shared mailbox Manage the Helpdesk system and ensure tickets are handled in a timely fashion Assist the IT Team to manage and execute the phishing program strategy and...SuggestedFull timeTemporary workWork experience placementWork at officeLocal area- ...and laptop hardware, XP operating system and MS Office issues Software/Operating System/Hardware installation/upgrades Respond to helpdesk trouble tickets Manage and create new user accounts Manage IT web accounts Assist System Administrators with IT needs Information...SuggestedWork experience placement
- ...installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support. Ability to successfully obtain and maintain a Tier 1...SuggestedLong term contractWork at officeRemote work
- ...AMG Tech Support is seeking skilled I.T. and Telecom technicians to support our national client base. This role goes beyond basic helpdesk tasks—one day you might install an OS, another you’ll drill through walls and run structured cabling across buildings. You must have...SuggestedFor contractorsFlexible hours
$55k - $72k
...Eligibility Verification process. Associate Degree or equivalent experience. 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. General knowledge...SuggestedContract workTemporary workLocal areaImmediate startRemote workWorldwideNight shift- ...and access controls to enable effective internal and external communications. Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition. Provides day-to-day...SuggestedTemporary workFlexible hours
$46.4k - $74k
...development, and performance management Required skills/experience areas Oracle databases and application servers (e.g., Apache Tomcat) Helpdesk ticketing systems (e.g., Atlassian Jira) Strong analytical skills to diagnose and resolve technical issues Experience following...SuggestedFull timeWork experience placementWork at office- ...mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well‑documented. Maintain up‑to‑date knowledge of emerging IT trends and technologies...SuggestedPermanent employmentWork at office
- ...what will the Remote Help Desk Specialist at Terrestris do? Big picture, The Help Desk Specialists User Support (US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. In addition to responding...SuggestedFull timeTemporary workPart timeFor contractorsRemote workWork from home
$29.52 per hour
...Tier 1 Helpdesk Analyst Arlington, VA Responsibilities Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management, and password services, diagnosing and resolving...SuggestedWork at officeLocal areaRemote work- ...a Service Desk Technician to support the leadership of the IT Support Supervisor. The candidate will be responsible for providing helpdesk support to the Army at the Pentagon. The candidate will provide end user support services for VIPs and staff to ensure secure and...SuggestedFull timeInterim roleWork at officeRemote work
- Senior Help Desk & IT Support Specialist (Tier II / Tier III) Job Summary The Senior Help Desk & IT Support Specialist provides advanced Tier II and Tier III technical support for enterprise desktop, server, and messaging environments. This role serves as an escalation...SuggestedRemote work
$60k - $65k
...management. Experience managing ticket queues and handling ticket assignments. Excellent ServiceNow skills. Previous experience providing helpdesk support within NIH. Basic Compensation: $60,000 - $65,000 yearly salary The salary range listed reflects what we reasonably expect...SuggestedTemporary workWork experience placementRemote workFlexible hours- ...The Client Support Technician full-time role assists in running day-to-day technology operations for our clients, with a focus on helpdesk ticket response via email and Slack. The Client Support Technician is responsible for the configuration, implementation, and maintenance...SuggestedFull timeWork at office
$95k - $115k
...fundamentals, including TCP/IP, DNS, DHCP, VPNs, switching, wireless connectivity, and firewall troubleshooting. Experience with helpdesk ticketing systems, troubleshooting, incident response, and user‑facing technical support. Familiarity with backup tools, patch management...Temporary workWork at officeLocal areaRemote workFlexible hours3 days per week- ...Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you might be installing an operating system, the next you might be drilling through walls and running structured cabling...Hourly payFor contractorsImmediate startFlexible hours
$107.12k - $140.25k
...nearby satellite lab locations. This position involves providing hands‑on support across the entire IT spectrum, including end‑user helpdesk, A/V management, networking, and critical project work. Responsibilities Onsite IT Operations and End‑User Support Serve as the...Full timeWork at officeLocal areaRemote work$55k - $75k
...Exchange Online Support Intune for device configuration, application deployment, and security baselines Provide hands‑on support for helpdesk agents on end‑user issues, workstation builds, and system troubleshooting Hardware, Servers, and On‑Prem Infrastructure Maintain...Full timeTemporary workFlexible hours- Are you ready to be the technical backbone of a mission that matters? Leidos is seeking a highly motivated Senior Systems Administrator/Help Desk Engineer to support a cutting‑edge Agile software development program, Chinook, for an Intelligence Community customer. In this...Contract workShift workDay shiftAfternoon shift
- ...Operations and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Executes PWS C.5.3.5 helpdesk operations; provides Tier I/II support, ticket escalation, and service-level compliance monitoring. This position is contingent...Contract workShift workNight shift
- ...the ServiceNow platform, specifically in the installation of new products and the configuration of FSM (Field Service Management) Helpdesk, IRM (Integrated Risk Management) modules, workflows, custom development, and ITSM (IT Service Management). This role will be responsible...
- ...services Support and maintain in-house and third-party software, including market data applications Act as an escalation point for Helpdesk issues and collaborate with Network Services and global support teams Maintain accurate ticketing records, documentation, and...Full timeContract workFor contractorsWork at officeImmediate startRemote workHome officeFlexible hoursWeekend work
- DOB is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic tests to ensure optimal ...Work at office
- ...ProcureTeq LLC is seeking a highly motivated, self-directed individual to fill the role of Helpdesk Specialist located in Washington DC. We are seeking a highly motivated, customer-oriented Help Desk Specialist to join our team.The selected candidate will support the...Work at office
- ...Helpdesk Specialist Address: Washington DC, 20003 (Onsite) 6-12 Months Contract Position Job Description: The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will...Contract workWork at officeRemote work
- ...Washington, D.C. and Rosslyn, VA as required. POSITION SUMMARY The Architecture & Service Excellence (A&SE) SDLCNext Support Tier 1 Helpdesk and Jira Admin supports data tracking, reporting, and execution visibility across DHMS initiatives. This role helps leadership...Remote work
- ...invoices for accuracy, and identifying optimization within software licensing and hardware procurement. Continuous Improvement: Analyze helpdesk metrics and system performance data to identify trends and recommend process improvements or training opportunities for staff....Full timeContract workFor contractorsWork at officeRemote workMonday to Friday
$65k - $70k
...Role Overview We are seeking a Helpdesk Specialist to provide advanced technical support and troubleshooting services to end users across a diverse IT environment. This role serves as a key escalation point from Tier 1 support, ensuring timely resolution of complex issues...Work at office- ...environment: administer vaults, shared folders, role‑based permissions, and enforce enterprise password policies. Serve as Tier 2/3 helpdesk escalation for macOS and Windows issues; build self‑service documentation to reduce repeat tickets. Compliance & Policy Contribute...
