Average salary: $52,599 /yearly

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  •  ...Experience: This position requires a minimum of an Associate's degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS), and two or more years of work experience working in... 
    Suggested
    Work experience placement
    Local area

    Eagle Technologies Inc

    Arlington, VA
    1 day ago
  • $55k - $60k

     ...IT Team in managing Office 365 by assigning licenses, maintaining users and groups, and maintaining the shared mailbox Manage the Helpdesk system and ensure tickets are handled in a timely fashion Assist the IT Team to manage and execute the phishing program strategy and... 
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    Full time
    Temporary work
    Work experience placement
    Work at office
    Local area

    National Association of Counties

    Washington DC
    4 days ago
  •  ...and laptop hardware, XP operating system and MS Office issues Software/Operating System/Hardware installation/upgrades Respond to helpdesk trouble tickets Manage and create new user accounts Manage IT web accounts Assist System Administrators with IT needs Information... 
    Suggested
    Work experience placement

    Technology Information Systems LLC

    Washington DC
    1 day ago
  •  ...installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support. Ability to successfully obtain and maintain a Tier 1... 
    Suggested
    Long term contract
    Work at office
    Remote work

    Leader Communications

    Alexandria, VA
    3 days ago
  •  ...AMG Tech Support is seeking skilled I.T. and Telecom technicians to support our national client base. This role goes beyond basic helpdesk tasks—one day you might install an OS, another you’ll drill through walls and run structured cabling across buildings. You must have... 
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    For contractors
    Flexible hours

    Hardy Industries Inc

    College Park, MD
    4 days ago
  • $55k - $72k

     ...Eligibility Verification process. Associate Degree or equivalent experience. 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. General knowledge... 
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    Contract work
    Temporary work
    Local area
    Immediate start
    Remote work
    Worldwide
    Night shift

    Inserso

    Laurel, MD
    4 days ago
  •  ...and access controls to enable effective internal and external communications. Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition. Provides day-to-day... 
    Suggested
    Temporary work
    Flexible hours

    Medium

    Alexandria, VA
    2 days ago
  • $46.4k - $74k

     ...development, and performance management Required skills/experience areas Oracle databases and application servers (e.g., Apache Tomcat) Helpdesk ticketing systems (e.g., Atlassian Jira) Strong analytical skills to diagnose and resolve technical issues Experience following... 
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    Full time
    Work experience placement
    Work at office

    The Applied Research Laboratory at Penn State University

    University Park, MD
    3 days ago
  •  ...mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well‑documented. Maintain up‑to‑date knowledge of emerging IT trends and technologies... 
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    Permanent employment
    Work at office

    jobs.frontdoordefense.com - Jobboard

    Washington DC
    1 day ago
  •  ...what will the Remote Help Desk Specialist at Terrestris do? Big picture, The Help Desk Specialists User Support (US) provides Helpdesk (HD) support to over 4000 customers at over 250 posts of duty (POD) nationwide and several international offices. In addition to responding... 
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    Full time
    Temporary work
    Part time
    For contractors
    Remote work
    Work from home

    Terrestris Global Solutions

    Washington DC
    5 days ago
  • $29.52 per hour

     ...Tier 1 Helpdesk Analyst Arlington, VA Responsibilities Answering calls, executing request fulfillment actions, providing functional user support, training issues, initial diagnostics/troubleshooting, account management, and password services, diagnosing and resolving... 
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    Work at office
    Local area
    Remote work

    NJVC

    Arlington, VA
    2 days ago
  •  ...a Service Desk Technician to support the leadership of the IT Support Supervisor. The candidate will be responsible for providing helpdesk support to the Army at the Pentagon. The candidate will provide end user support services for VIPs and staff to ensure secure and... 
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    Full time
    Interim role
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    Remote work

    Tyto Athene, LLC

    Washington DC
    4 days ago
  • Senior Help Desk & IT Support Specialist (Tier II / Tier III) Job Summary The Senior Help Desk & IT Support Specialist provides advanced Tier II and Tier III technical support for enterprise desktop, server, and messaging environments. This role serves as an escalation...
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    Remote work

    Business Management Associates

    Bowie, MD
    1 day ago
  • $60k - $65k

     ...management. Experience managing ticket queues and handling ticket assignments. Excellent ServiceNow skills. Previous experience providing helpdesk support within NIH. Basic Compensation: $60,000 - $65,000 yearly salary The salary range listed reflects what we reasonably expect... 
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    Temporary work
    Work experience placement
    Remote work
    Flexible hours

    Dlhcorporation

    Bethesda, MD
    2 days ago
  •  ...The Client Support Technician full-time role assists in running day-to-day technology operations for our clients, with a focus on helpdesk ticket response via email and Slack. The Client Support Technician is responsible for the configuration, implementation, and maintenance... 
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    Full time
    Work at office

    Personified Tech

    Washington DC
    3 days ago
  • $95k - $115k

     ...fundamentals, including TCP/IP, DNS, DHCP, VPNs, switching, wireless connectivity, and firewall troubleshooting. Experience with helpdesk ticketing systems, troubleshooting, incident response, and user‑facing technical support. Familiarity with backup tools, patch management... 
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours
    3 days per week

    Marlin Leasing Corporation

    Laurel, MD
    2 days ago
  •  ...Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you might be installing an operating system, the next you might be drilling through walls and running structured cabling... 
    Hourly pay
    For contractors
    Immediate start
    Flexible hours

    Hardy Industries Inc

    Hyattsville, MD
    1 day ago
  • $107.12k - $140.25k

     ...nearby satellite lab locations. This position involves providing hands‑on support across the entire IT spectrum, including end‑user helpdesk, A/V management, networking, and critical project work. Responsibilities Onsite IT Operations and End‑User Support Serve as the... 
    Full time
    Work at office
    Local area
    Remote work

    IonQ Inc.

    College Park, MD
    9 hours ago
  • $55k - $75k

     ...Exchange Online Support Intune for device configuration, application deployment, and security baselines Provide hands‑on support for helpdesk agents on end‑user issues, workstation builds, and system troubleshooting Hardware, Servers, and On‑Prem Infrastructure Maintain... 
    Full time
    Temporary work
    Flexible hours

    Tecolote Research

    Arlington, VA
    1 day ago
  • Are you ready to be the technical backbone of a mission that matters? Leidos is seeking a highly motivated Senior Systems Administrator/Help Desk Engineer to support a cutting‑edge Agile software development program, Chinook, for an Intelligence Community customer. In this...
    Contract work
    Shift work
    Day shift
    Afternoon shift

    Koitecc Solutions

    Alexandria, VA
    4 days ago
  •  ...Operations and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Executes PWS C.5.3.5 helpdesk operations; provides Tier I/II support, ticket escalation, and service-level compliance monitoring. This position is contingent... 
    Contract work
    Shift work
    Night shift

    Rividium Inc

    Alexandria, VA
    4 days ago
  •  ...the ServiceNow platform, specifically in the installation of new products and the configuration of FSM (Field Service Management) Helpdesk, IRM (Integrated Risk Management) modules, workflows, custom development, and ITSM (IT Service Management). This role will be responsible... 

    Samprasoft

    Washington DC
    5 days ago
  •  ...services Support and maintain in-house and third-party software, including market data applications Act as an escalation point for Helpdesk issues and collaborate with Network Services and global support teams Maintain accurate ticketing records, documentation, and... 
    Full time
    Contract work
    For contractors
    Work at office
    Immediate start
    Remote work
    Home office
    Flexible hours
    Weekend work

    Axiom Technologies

    Arlington, VA
    2 days ago
  • DOB is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network systems. This role involves providing technical support to users, troubleshooting network issues, and perform diagnostic tests to ensure optimal ...
    Work at office

    Sylver Rain Consulting

    Washington DC
    2 days ago
  •  ...ProcureTeq LLC is seeking a highly motivated, self-directed individual to fill the role of Helpdesk Specialist located in Washington DC. We are seeking a highly motivated, customer-oriented Help Desk Specialist to join our team.The selected candidate will support the... 
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    ProcureTeq LLC

    Arlington, VA
    3 days ago
  •  ...Helpdesk Specialist Address: Washington DC, 20003 (Onsite) 6-12 Months Contract Position Job Description: The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will... 
    Contract work
    Work at office
    Remote work

    InterSources

    Washington DC
    3 days ago
  •  ...Washington, D.C. and Rosslyn, VA as required. POSITION SUMMARY The Architecture & Service Excellence (A&SE) SDLCNext Support Tier 1 Helpdesk and Jira Admin supports data tracking, reporting, and execution visibility across DHMS initiatives. This role helps leadership... 
    Remote work

    Optima Global Solutions

    Washington DC
    5 days ago
  •  ...invoices for accuracy, and identifying optimization within software licensing and hardware procurement. Continuous Improvement: Analyze helpdesk metrics and system performance data to identify trends and recommend process improvements or training opportunities for staff.... 
    Full time
    Contract work
    For contractors
    Work at office
    Remote work
    Monday to Friday

    AHIP

    Washington DC
    2 days ago
  • $65k - $70k

     ...Role Overview We are seeking a Helpdesk Specialist to provide advanced technical support and troubleshooting services to end users across a diverse IT environment. This role serves as a key escalation point from Tier 1 support, ensuring timely resolution of complex issues... 
    Work at office

    CTIS

    Washington DC
    5 days ago
  •  ...environment: administer vaults, shared folders, role‑based permissions, and enforce enterprise password policies. Serve as Tier 2/3 helpdesk escalation for macOS and Windows issues; build self‑service documentation to reduce repeat tickets. Compliance & Policy Contribute... 

    Chamber

    Washington DC
    4 days ago