Average salary: $52,599 /yearly
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$28.62 - $34.56 per hour
...equipment in offices. Provide support to C‑Level executives within Bothell and College Park offices. Train and support Tier I and II HelpDesk technicians. Handle escalated complex or time‑sensitive issues. Deliver hardware and application orientation and training...SuggestedHourly payWork at office- ...legacy.Experience using ACAS and Nessus Vulnerability Scanners. NICE TO HAVE Skills: Active directory experience.Experience using a helpdesk system like RemedyServer 2008 / 2012Clearance: Must have Secret to Start WorkBaseline Certs: IAT Level II (Security+ce or SSCP or...SuggestedWork experience placement
NTT DATA
Washington DC15 hours ago - ...hands-on support. 4. Respond to email messages and phone calls for internal customers seeking help. 5. Logs all request into the helpdesk system. 6. Troubleshoots hardware and software problems, assists users with desktop applications and provides user training. 7....SuggestedRemote work
$17.25 per hour
...working with hardware when needed Preferred (Not Required) Familiarity with an IT ticketing system Any exposure to helpdesk, support, or customer‑facing roles is a plus Location & Schedule Must be able to commute daily to our office...SuggestedHourly payInternshipWork at officeFlexible hoursFusionTek
Arlington, VA2 days ago- ...Boards with customer for update and release approvalsEnsure compliance with DoD, DISA, USCYBERCOM and Joint Staff guidanceProvide helpdesk support and IT support to include troubleshooting, assistance, and adviceMaintain and track the inventory of all hardware and software...SuggestedFull timeLocal area
Strategic Data Systems
Washington DC2 days ago - Strategic Analysis, Inc. in Arlington, VA is seeking a versatile Helpdesk Support to deliver Tier 1 and 2 IT assistance for the main office. You will support Windows 11, macOS, Office 365, and corporate applications while communicating with all staff. Requirements include...SuggestedWork at office
- ...Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you might be installing an operating system, the next you might be drilling through walls and running structured cabling...SuggestedHourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Laurel, MD3 days ago - ...Systems & Network Administrator to support the U.S. Air Force HAF/A10 contract at the Pentagon in Arlington, VA. The role covers helpdesk, systems and network administration, cybersecurity, EMSEC/TMAP, and web/app support. Candidates must be US citizens with active Top...SuggestedFull timeContract work
- Digital Consultants LLC in Bethesda, MD seeks three Helpdesk Technicians to provide on-site Tier I and Tier II help desk and desktop support to the Naval Medical Leader and Professional Development Command (NMLPDC). The role focuses on restoring desktops, laptops, Apple...Suggested
$92.3k - $166.85k
Are you ready to be the technical backbone of a mission that matters? Leidos is seeking a highly motivated Senior Systems Administrator/Help Desk Engineer to support a cutting-edge Agile software development program, Chinook, for an Intelligence Community customer. In this...SuggestedContract workShift workDay shiftAfternoon shift- ...ExperienceThis position requires a minimum of an Associate's degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS) and two years or more of work experience working in an...SuggestedWork experience placementLocal area
$55k - $60k
...IT Team in managing Office 365 by assigning licenses, maintaining users and groups, and maintaining the shared mailbox Manage the Helpdesk system and ensure tickets are handled in a timely fashion Assist the IT Team to manage and execute the phishing program strategy and...SuggestedFull timeTemporary workWork experience placementWork at officeLocal area$60k - $90k
...opportunity. We can offer a competitive salary and a comprehensive benefits package. RESPONSIBILITIES Resolve escalated Tier 2 helpdesk tickets involving OS configuration, application errors, and network connectivity issues. Diagnose and repair hardware failures on...SuggestedFull timeWork at officeRemote workRelocationRelocation package$75k - $90k
...Schedule: Onsite 5 Days per week - Mandatory and not negotiable. Position Overview: As a Junior Systems Administrator / Tier II Helpdesk Technician, you will be a key member of our IT services contract team supporting a Federal Government Customer environment. This is...SuggestedContract workWork at office$55k - $72k
...Eligibility Verification process. Associate Degree or equivalent experience. 1+ years’ of IT-related support experience, preferably in a helpdesk or customer support role. Demonstrated ability to troubleshoot and resolve desktop, network, or other IT issues. General...SuggestedTemporary workLocal areaImmediate startRemote workWorldwideNight shift- ...issues that cannot be resolved within the established timeframes.QualificationsTwo (2) + years' of customer service experience. IT Helpdesk/Service desk or call center experience preferred.High school diploma or equivalent. Bachelor's Degree preferred.Operating Systems...Full timeRemote work
$50k - $58k
...principles, Fairness and Common Sense, make working here more than a job; it’s the Digital family. Digital Consultants seeks three Helpdesk Technicians to provide on-site Tier I and Tier II help desk and desktop support to the Naval Medical Leader and Professional...Permanent employmentFull timeWork at officeRemote workFlexible hours$29.52 per hour
Summary Tier 1 Helpdesk Analyst Arlington, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military...Work at officeLocal areaRemote work- ...the ServiceNow platform, specifically in the installation of new products and the configuration of FSM (Field Service Management) Helpdesk, IRM (Integrated Risk Management) modules, workflows, custom development, and ITSM (IT Service Management). This role will be responsible...
Kaav Inc.
Washington DC5 days ago $93k - $103k
...improve our infrastructure, ensuring secure, reliable systems that keep our teams connected and productive. You'll provide Tier 2 helpdesk support; configure, maintain, and troubleshoot cloud services, hardware, and software, and take ownership of IT projects from planning...Work at officeRemote workFlexible hours- ...mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. Maintain up-to-date knowledge of emerging IT trends and technologies...Permanent employmentWork at office
- Serve as the initial point of contact and resolution for IT related incidents and requests. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/chat, and personal visits to the...Full timeWork at officeRemote work
$17.5 per hour
Job Title: Tier 1 Help Desk Technician - FDA White Oak, Silver Spring, MD 20993 Position: Full Time • Salary: $17.50 hourly • Category: Information Technology • Location: FDA White Oak, Silver Spring, MD. We are looking for a Tier 1 Help Desk Technician to support our IT...Hourly payPermanent employmentFull timeWork at officeRemote workWorldwideMonday to FridayShift workNight shiftAfternoon shift- ...Strategic Analysis, Inc. (SA) is seeking a versatile, skilled Helpdesk Support to join our exceptional team. Qualified candidates will meet the requirements detailed below necessary to provide technical IT support to our main office in Arlington, VA. Candidates will be...Work experience placementWork at office
Strategic Analysis
Arlington, VA5 days ago - ...mailbox, and collaboration platform issues. Monitor service health and assist in implementing recommended improvements. Coordinate helpdesk operations including the remediation of system-identified cyber security alerts and known vulnerabilities. Assists in implementing...
$62k - $141k
...as otherwise required by applicable law should contact the Booz Allen Help Desk by calling (***) ***-**** or sending an email to helpdesk@bah.com. We will review requests on an individualized basis and provide reasonable accommodations consistent with applicable law....Full timeContract workPart timeLocal areaRemote work- ...client environments, documentation standards, and toolsets What We’re Looking For Must-Have • 3-5 years of hands-on IT helpdesk or desktop support experience • Strong macOS support skills : you should be as comfortable troubleshooting a Mac as a Windows...Full timeWork at officeLocal area
Office IT Solutions
Washington DCa month ago - ...from unauthorized access, viruses, and other cyber threats. Conduct regular security audits and apply patches and updates as needed. Helpdesk Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up user accounts,...Full timeWork experience placementWork at officeFlexible hoursDay shiftAfternoon shift
- CSA Global Inc. is seeking an Information Technology (IT) Helpdesk Technician onsite at the Commander Navy Installations Command (CNIC) Headquarters at the Washington Navy Yard, DC. Provides second-tier support to end users for either PC, server, or mainframe applications...For contractorsWork at officeLocal areaRemote workRelocation
- Job Description This is a developing technical contributor role for an engineer with solid Juniper routing and switching experience who is ready to build their career in a technically rigorous environment. You have around 4 years of relevant experience, a CCNP-level foundation...Full timeVisa sponsorshipWork visa
BlueAlly
Riverdale, MD3 days ago
