Average salary: $52,599 /yearly
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- ...including in-depth problem-solving to users or customers to help diagnose and resolve their computer or system equipment issue. The helpdesk position is responsible for troubleshooting methods to fix a problem with a network, and they will log complaints into a database....SuggestedWork at officeRemote work
vTech Solution
Washington DC23 hours ago - ...do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands. Job Title Helpdesk Analyst Reporting To Technology Support Manager Location West London Working Pattern 5 days out of 7 (including weekends) Hours...SuggestedWorldwideNight shift
- Strategic Operational Solutions, Inc. (STOPSO) is seeking a System Administrator - Helpdesk Lead/Manager in Washington, DC. This role involves managing Tier 1 help desk operations and providing system administration for a military customer. The successful candidate will...Suggested
$55k - $60k
...Team in managing Office 365 by assigning licenses, maintaining users and groups, and maintaining the shared mailbox Manage the Helpdesk system and ensure tickets are handled in a timely fashion Assist the IT Team to manage and execute the phishing program strategy...SuggestedFull timeTemporary workWork experience placementWork at officeLocal areaNational Association of Counties
Washington DC2 days ago- ...existing procedures to monitor, track and resolve work orders in a timely manner. Highlights of Responsibilities: Answering helpdesk calls, and responding to service now tickets Evaluating, prioritizing, solving, and escalating all tickets to the appropriate...SuggestedFull timeWork experience placementRemote work
E-talentnetwork
Alexandria, VA3 days ago - ...coordinate with EITS on any issues Support users with initial triage for IT requests and help users log a ticket with the EITS helpdesk for problems that require further assistance Pick up the newspaper and deliver it to the front office Unlock the Front office...SuggestedFull timeWork at officeRelocationDay shift
RER Solutions
Washington DC4 days ago - STOPSO is seeking a System Administrator - Helpdesk Lead/Manager to oversee Tier 1 help desk operations for a military customer in Washington, DC. This role requires managing SLA compliance, troubleshooting technical issues, and maintaining the ServiceNow knowledge base...Suggested
- ...installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support. Ability to successfully obtain and maintain a Tier 1...SuggestedLong term contractWork at officeRemote work
Leader Communications
Alexandria, VA3 days ago - ...excellent communication skills, and a strong foundation in IT systems and software, along with at least two years of experience in a helpdesk or support role. Location: Sterling office and Alexandria manufacturing facility Shift Hours: 9am-5pm Education/...SuggestedWork at officeShift workNight shift
Cuisine Solutions
Alexandria, VA23 hours ago $95k - $115k
...with the latest security patches and updates. Provide on-site and remote technical services, assist with Tier II and III IT helpdesk requests, and collaborate cross-functionally with other teams. Monitor and analyze system load, usage, and performance trends...SuggestedFull timeWork experience placementWork at officeRemote workNewgen
Washington DC23 hours ago- A tech services company in Washington, DC, seeks an IT Specialist to provide hands-on technical support within a classified environment. The role requires an active Secret clearance and significant experience in IT support. Responsibilities include troubleshooting, managing...Suggested
- ...and hardware for multiple classified networked systems. Define/resolve information technology issues; provide troubleshooting/Helpdesk support to all ABMS assigned personnel. Maintain inventory control records for all IT equipment, to include current and future...SuggestedWork at office
Modern Technology Solutions Inc
Washington DC23 hours ago - ...Online Support Intune for device configuration, application deployment, and security baselines Provide hands-on support for helpdesk agents on end-user issues, workstation builds, and system troubleshooting Hardware, Servers, and On-Prem Infrastructure Maintain...Suggested
Tecolote Research
Arlington, VA1 day ago - Kavaliro is seeking a customer service professional to provide exceptional support remotely. Responsibilities include managing help requests, documenting user information, and analyzing incidents to improve service. Ideal candidates should possess a high school diploma ...SuggestedRemote job
$20 - $22 per hour
...efficiently in a fast-paced environment Proficiency in using computer systems and software applications Previous call center, helpdesk, and/or customer service experience preferred Benefits Choice of Medical Insurance plans Choice of two Dental...SuggestedTemporary workWeekend workDatawatch Systems
Bethesda, MD23 hours ago- ...Our local government client is hiring an on-site Helpdesk Specialist to support their team in Washington, DC!! Responsibilities: - Provide desktop support for technical issues in a Windows-based Call Center environment as well as off-site locations throughout...Local area
The Midtown Group
Washington DC1 day ago - ...solutions. Review and maintain inventory of IT assets. Qualifications: ~ Bachelor's degree preferred. ~ Experience using a Helpdesk ticketing system. ~1-2 years of general IT support experience. ~ Strong Customer Services skills and attention to detail is a...Local areaRemote work
NextStep
Washington DC17 hours agonew $50k - $75k
Grossberg Company LLP in Bethesda, MD is seeking an IT Support Technician I to provide hands-on helpdesk support and resolve technical issues for end users. This role involves monitoring helpdesk requests, supporting hardware and software configurations, and ensuring the...- ...access controls to enable effective internal and external communications. • Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition. • Provides day-to-day...Temporary workFlexible hours
PingWind Inc
Alexandria, VA1 day ago - ...Operations and helps deliver mission-focused outcomes for service members, families, and related stakeholders. Executes PWS C.5.3.5 helpdesk operations; provides Tier I/II support, ticket escalation, and service-level compliance monitoring. This position is contingent...Full timeContract workPart timeShift workNight shift
Rividium Inc
Alexandria, VA2 days ago - ...mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. Maintain up-to-date knowledge of emerging IT trends and...Permanent employmentWork at office
Saronic
Washington DC3 days ago - Armada LTD is seeking a Full-Time technical support professional in Washington, DC. In this role, you will provide assistance and support related to computer systems, responding to inquiries, and resolving technical issues efficiently. The ideal candidate will have at least...Full time
- ...Brief Overview of Position: Strategic Operations Solutions Inc. (STOPSO) is seeking a candidate for the role of Helpdesk I serving a military customer. The Helpdesk I technician provides support to end users on a variety of issues to include identifying researching...
Strategic Operational Solutions
Washington DC16 hours agonew - ...problems. This position is fast-paced and requires excellent organizational, problem solving, communication and follow-through skills. Helpdesk Professionals will be responsible for (not limited to) taking phone calls, answering customer inquiries, diagnosing technical...Work at officeRemote work
Tecolote Research
Arlington, VA1 day ago - ...include, but not limited too: Maintain and develop system documentation to include product guides/manuals, SOPs, work logs and the Helpdesk ticket system Provide system administration support Provide maintenance and support of existing software (problem report/trouble...Contract work
- ...Job Description: Short Description: The Helpdesk Specialist is a first level rep to the Client technical support team. They answer a variety of technical inquiries, documenting issues, and alerting senior staff in a timely fashion. Complete Description: Employment...Contract workWork at office
AHU Technologies Inc
Washington DC4 days ago $60k - $64k
Truth Initiative in Washington, D.C. is seeking a Helpdesk Technician to provide exceptional support to end-users within a hybrid work schedule of three days in the office and two telework days. The ideal candidate will have a minimum of 2 years in IT operations, working...Work at officeRemote work$26 per hour
...client vetting process after offer acceptance. This position will support our Centers for Medicare & Medicaid Services (CMS). The Helpdesk is the central point for Providers to report problems and seek assistance with problem reports and service requests. The help desk...Work at officeRemote workHome officeMonday to FridayFlexible hoursMAXIMUS
Washington DC7 days ago- Strategic Operational Solutions, Inc. is seeking a Helpdesk III/VIP Support Specialist in Washington, D.C. who will provide dedicated IT support to VIP users including senior leadership. The role requires at least 3 years of VIP-level IT support experience and a Bachelor...
$36.16k - $45k
The MIL Corporation is seeking a Technical Support Specialist I to provide comprehensive IT support for a Federal Government client in Washington, DC. This role involves addressing IT incidents, ensuring customer satisfaction, and maintaining high service standards. The...
