Average salary: $52,599 /yearly
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- ...Team. Job Title: Help Desk Specialist Location: Washington, DC (Onsite) Job Summary: Our client is seeking one Helpdesk Specialist candidate to provide support to our internal customers onsite and offsite. You will be responsible for responding to...SuggestedWork at officeRemote work
Ampcus
Washington DC1 day ago - ..., but not limited too: Maintain and develop system documentation to include product guides/manuals, SOPs, work logs and the Helpdesk ticket system Provide system administration support Provide maintenance and support of existing software (problem report/trouble...SuggestedContract work
SilverEdge
Suitland, MD18 hours ago - ...end-users. Conduct testing for user application updates, operating systems, and utility packages. Position Summary: • Provide Helpdesk Support via telephone, emails, and personal contact • Image and Deploy desktop and laptops • Manage updates and installation...SuggestedContract workTemporary workWork at officeRemote workHome office
Global Science & Technology
Arlington, VA4 days ago - ...laptop users with remote "road warrior" skills, such as use of remote desktop and VPN access. Create and update tickets using the HelpDesk ticketing database. Assist with maintaining IT inventory. Point of contact for IT Engineers. Maintain positive and...SuggestedRemote workWeekend work
Haynes and Boone
Washington DC2 days ago - ...excellent platform to grow your career while shaping the future of the built environment. Procon is looking for an experienced Helpdesk Analyst to join our growing team. This role reports to the Manager of Information Technology and works closely with the Systems Administrator...SuggestedWork at officeRemote workWorldwide
Procon Consulting
Arlington, VA18 hours ago $80k - $85k
...either in person, over the phone, or via email. Monitor Service Manager for tickets assigned to the queue and process based on the IT Helpdesk priority policy. Other duties as assigned. MINIMUM QUALIFICATIONS : Five (5) years of experience in a technical position...SuggestedWork at officeLocal areaunited Planning
Washington DC18 hours ago- ...with DoD 8570.01-M/8140.01 and have CompTIA Security+ certification Preferred Qualifications: Proficient with SolarWinds Web Helpdesk Proficient working with SharePoint and supporting customer related issues Proficient working with and supporting Microsoft...SuggestedWork at officeLocal area
ManTech
Washington DC2 days ago $95k - $115k
...with the latest security patches and updates. Provide on-site and remote technical services, assist with Tier II and III IT helpdesk requests, and collaborate cross-functionally with other teams. Monitor and analyze system load, usage, and performance trends...SuggestedFull timeWork experience placementWork at officeRemote workNewgen
Washington DC2 days ago- ...and hardware for multiple classified networked systems. Define/resolve information technology issues; provide troubleshooting/Helpdesk support to all ABMS assigned personnel. Maintain inventory control records for all IT equipment, to include current and future...SuggestedWork at office
Modern Technology Solutions Inc
Washington DC2 days ago $62k - $141k
...Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk...SuggestedFull timeContract workPart timeWork at officeLocal areaRemote workBooz Allen Hamilton
Arlington, VA4 days ago- ...Job Title: Helpdesk Specialist Journeyman Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months Contract Position Job Description: • OCTOhelps is looking to add to its DCPS DC Public School Technical Support team. The candidate should have...SuggestedContract workWork at officeRemote work
InterSources
Washington DC2 days ago - ...Online Support Intune for device configuration, application deployment, and security baselines Provide hands-on support for helpdesk agents on end-user issues, workstation builds, and system troubleshooting Hardware, Servers, and On-Prem Infrastructure Maintain...Suggested
Tecolote Research
Arlington, VA3 days ago - ...resolutions, and recurring issues within ticketing systems Required Qualifications: ~7+ years of IT support experience (deskside / helpdesk / end-user support) ~ Experience supporting federal government environments ~ Hands-on experience with Azure Active Directory...Suggested
AGi Mission Support Services
Washington DC2 days ago - ...and accounts. Daily responsibilities include monitoring and promptly responding to requests received through the internal IT Helpdesk ticketing system. Effectively resolve IT support issues, triaging issues, and appropriately identifying requests that should...Suggested
E-Solutions
Arlington, VA1 day ago - ...Qualifications Technical Requirements (Highly Preferred) Experience: Minimum 5 years in desktop support, customer support, or helpdesk roles. Operating Systems: 5+ years supporting Microsoft Windows environments, including basic Linux command line administration...SuggestedWork at officeFlexible hoursShift work
U.S. Courts
Washington DC2 days ago - ...troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues • Monitor and respond to users on IT helpdesk channels and phone lines • Assist in the management of user accounts and resetting credentials • Performing implementation of...Local area
Allyon, Inc.
Arlington, VA18 hours ago - ...information, please review Insight Global's Workforce Privacy Policy: Required Skills & Experience • 5+ years of senior helpdesk/service desk experience. • Strong PC troubleshooting skills (hardware & software). • Proven experience with MDM (Intune, JAMF,...Full timeContract workWork at officeImmediate startRemote work
Insight Global
Arlington, VA4 days ago $75k - $85k
...on 3 days off) Pay From: $75,000/yr - $85,000 per year MUST: Active Secret Clearance Required Experienced Tier II Helpdesk Specialist 5+ years of professional IT support experience 3+ years of experience supporting enterprise helpdesk or operations...Remote workNight shiftProgression, Inc.
Alexandria, VA2 days ago$75k - $90k
...transportation), August Health, Finalsite, School Messenger, Campsite and Pronote Directly supervise and provide mentorship to two helpdesk technicians, providing leadership for their daily activities and professional development Collaborate with department-specific...Full timePart timeSeasonal workWork at officeImmediate startRochambeau, The French International School of Washington DC
Bethesda, MD18 hours ago$25 per hour
Help Desk Technician - Tier 1 Clearance: Active Secret Status: Non-Exempt Location: Washington, DC (Onsite) Compensation: $25.00 per hour Responsibilities: Answer service calls, tickets and emails coming into the call center. Create a customer incident...Hourly payLocal areaImmediate startIntelliDyne
Washington DC1 day ago$65k
A national provider of IT services is looking for an experienced IT Professional in Bethesda, MD. In this role, you will provide user support, troubleshoot a variety of technical issues, and manage procurement for IT solutions. With a starting salary of $65,000/year and...Remote job$25.5 - $26.44 per hour
A technology support firm is seeking an IT Helpdesk Technician II in Washington, DC, to provide on-site technical support during auction operations. Responsibilities include troubleshooting hardware and software issues, managing end-user tickets, and ensuring systems are...Hourly pay$23.18 - $24.04 per hour
A leading technology services provider is seeking a Junior IT Helpdesk Technician II in Washington, DC. The role involves providing in-person desktop support, responding to user tickets, and maintaining documentation. Candidates should hold a Bachelor's degree or equivalent...Hourly pay$39 - $43 per hour
...Onsite) Job Description: Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware Experience...Hourly payPermanent employmentAHU Technologies, Inc.
Washington DC1 day ago- ...installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support. Ability to successfully obtain and maintain a Tier 1...Long term contractWork at officeRemote work
- ...Experience: This position requires a minimum of an Associate's degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS), and two or more years of work experience working in...Work experience placementLocal area
- ...unauthorized access, viruses, and other cyber threats. Conduct regular security audits and apply patches and updates as needed. Helpdesk Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up user accounts...Full timeFor contractorsWork experience placementFlexible hoursDay shiftAfternoon shift
Harmonia
Washington DC4 days ago - ...and access controls to enable effective internal and external communications. Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition. Provides day-to-day...Temporary workFlexible hours
- ...resolve hardware, software, application, network, user access, or related issues Create tickets and document all activities in helpdesk ticketing systems Escalate more complex problems or unresolved issues to next level of support Utilize and become proficient...Temporary workWork at officeLocal areaRemote workFlexible hoursAfternoon shift
Guidehouse
Arlington, VA1 day ago $80k
...sufficient and proactive as possible is key to being successful in this role. Responsibilities What You'll Do: Manage the helpdesk, providing immediate support for broadcast playout, scheduling, and other integrated systems across markets for content and...Full timeWork experience placementLocal areaImmediate startRemote workFlexible hoursAudacy
Washington DC4 days ago
