Average salary: $52,599 /yearly

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  •  ...Team. Job Title: Help Desk Specialist Location: Washington, DC (Onsite) Job Summary: Our client is seeking one Helpdesk Specialist candidate to provide support to our internal customers onsite and offsite. You will be responsible for responding to... 
    Suggested
    Work at office
    Remote work

    Ampcus

    Washington DC
    1 day ago
  •  ..., but not limited too: Maintain and develop system documentation to include product guides/manuals, SOPs, work logs and the Helpdesk ticket system Provide system administration support Provide maintenance and support of existing software (problem report/trouble... 
    Suggested
    Contract work

    SilverEdge

    Suitland, MD
    18 hours ago
  •  ...end-users. Conduct testing for user application updates, operating systems, and utility packages. Position Summary: • Provide Helpdesk Support via telephone, emails, and personal contact • Image and Deploy desktop and laptops • Manage updates and installation... 
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    Contract work
    Temporary work
    Work at office
    Remote work
    Home office

    Global Science & Technology

    Arlington, VA
    4 days ago
  •  ...laptop users with remote "road warrior" skills, such as use of remote desktop and VPN access. Create and update tickets using the HelpDesk ticketing database. Assist with maintaining IT inventory. Point of contact for IT Engineers. Maintain positive and... 
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    Remote work
    Weekend work

    Haynes and Boone

    Washington DC
    2 days ago
  •  ...excellent platform to grow your career while shaping the future of the built environment. Procon is looking for an experienced Helpdesk Analyst to join our growing team. This role reports to the Manager of Information Technology and works closely with the Systems Administrator... 
    Suggested
    Work at office
    Remote work
    Worldwide

    Procon Consulting

    Arlington, VA
    18 hours ago
  • $80k - $85k

     ...either in person, over the phone, or via email. Monitor Service Manager for tickets assigned to the queue and process based on the IT Helpdesk priority policy. Other duties as assigned. MINIMUM QUALIFICATIONS : Five (5) years of experience in a technical position... 
    Suggested
    Work at office
    Local area

    united Planning

    Washington DC
    18 hours ago
  •  ...with DoD 8570.01-M/8140.01 and have CompTIA Security+ certification Preferred Qualifications: Proficient with SolarWinds Web Helpdesk Proficient working with SharePoint and supporting customer related issues Proficient working with and supporting Microsoft... 
    Suggested
    Work at office
    Local area

    ManTech

    Washington DC
    2 days ago
  • $95k - $115k

     ...with the latest security patches and updates. Provide on-site and remote technical services, assist with Tier II and III IT helpdesk requests, and collaborate cross-functionally with other teams. Monitor and analyze system load, usage, and performance trends... 
    Suggested
    Full time
    Work experience placement
    Work at office
    Remote work

    Newgen

    Washington DC
    2 days ago
  •  ...and hardware for multiple classified networked systems. Define/resolve information technology issues; provide troubleshooting/Helpdesk support to all ABMS assigned personnel. Maintain inventory control records for all IT equipment, to include current and future... 
    Suggested
    Work at office

    Modern Technology Solutions Inc

    Washington DC
    2 days ago
  • $62k - $141k

     ...Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk... 
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    Full time
    Contract work
    Part time
    Work at office
    Local area
    Remote work

    Booz Allen Hamilton

    Arlington, VA
    4 days ago
  •  ...Job Title: Helpdesk Specialist Journeyman Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months Contract Position Job Description: • OCTOhelps is looking to add to its DCPS DC Public School Technical Support team. The candidate should have... 
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    Contract work
    Work at office
    Remote work

    InterSources

    Washington DC
    2 days ago
  •  ...Online Support Intune for device configuration, application deployment, and security baselines Provide hands-on support for helpdesk agents on end-user issues, workstation builds, and system troubleshooting Hardware, Servers, and On-Prem Infrastructure Maintain... 
    Suggested

    Tecolote Research

    Arlington, VA
    3 days ago
  •  ...resolutions, and recurring issues within ticketing systems Required Qualifications: ~7+ years of IT support experience (deskside / helpdesk / end-user support) ~ Experience supporting federal government environments ~ Hands-on experience with Azure Active Directory... 
    Suggested

    AGi Mission Support Services

    Washington DC
    2 days ago
  •  ...and accounts. Daily responsibilities include monitoring and promptly responding to requests received through the internal IT Helpdesk ticketing system. Effectively resolve IT support issues, triaging issues, and appropriately identifying requests that should... 
    Suggested

    E-Solutions

    Arlington, VA
    1 day ago
  •  ...Qualifications Technical Requirements (Highly Preferred) Experience: Minimum 5 years in desktop support, customer support, or helpdesk roles. Operating Systems: 5+ years supporting Microsoft Windows environments, including basic Linux command line administration... 
    Suggested
    Work at office
    Flexible hours
    Shift work

    U.S. Courts

    Washington DC
    2 days ago
  •  ...troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues • Monitor and respond to users on IT helpdesk channels and phone lines • Assist in the management of user accounts and resetting credentials • Performing implementation of... 
    Local area

    Allyon, Inc.

    Arlington, VA
    18 hours ago
  •  ...information, please review Insight Global's Workforce Privacy Policy: Required Skills & Experience • 5+ years of senior helpdesk/service desk experience. • Strong PC troubleshooting skills (hardware & software). • Proven experience with MDM (Intune, JAMF,... 
    Full time
    Contract work
    Work at office
    Immediate start
    Remote work

    Insight Global

    Arlington, VA
    4 days ago
  • $75k - $85k

     ...on 3 days off) Pay From: $75,000/yr - $85,000 per year MUST: Active Secret Clearance Required Experienced Tier II Helpdesk Specialist 5+ years of professional IT support experience 3+ years of experience supporting enterprise helpdesk or operations... 
    Remote work
    Night shift

    Progression, Inc.

    Alexandria, VA
    2 days ago
  • $75k - $90k

     ...transportation), August Health, Finalsite, School Messenger, Campsite and Pronote Directly supervise and provide mentorship to two helpdesk technicians, providing leadership for their daily activities and professional development Collaborate with department-specific... 
    Full time
    Part time
    Seasonal work
    Work at office
    Immediate start

    Rochambeau, The French International School of Washington DC

    Bethesda, MD
    18 hours ago
  • $25 per hour

    Help Desk Technician - Tier 1 Clearance: Active Secret Status: Non-Exempt Location: Washington, DC (Onsite) Compensation: $25.00 per hour Responsibilities: Answer service calls, tickets and emails coming into the call center. Create a customer incident...
    Hourly pay
    Local area
    Immediate start

    IntelliDyne

    Washington DC
    1 day ago
  • $65k

    A national provider of IT services is looking for an experienced IT Professional in Bethesda, MD. In this role, you will provide user support, troubleshoot a variety of technical issues, and manage procurement for IT solutions. With a starting salary of $65,000/year and...
    Remote job

    Datawatch Systems

    Bethesda, MD
    1 day ago
  • $25.5 - $26.44 per hour

    A technology support firm is seeking an IT Helpdesk Technician II in Washington, DC, to provide on-site technical support during auction operations. Responsibilities include troubleshooting hardware and software issues, managing end-user tickets, and ensuring systems are... 
    Hourly pay

    Chenega MIOS

    Washington DC
    18 hours ago
  • $23.18 - $24.04 per hour

    A leading technology services provider is seeking a Junior IT Helpdesk Technician II in Washington, DC. The role involves providing in-person desktop support, responding to user tickets, and maintaining documentation. Candidates should hold a Bachelor's degree or equivalent... 
    Hourly pay

    Chenega MIOS SBU

    Washington DC
    1 day ago
  • $39 - $43 per hour

     ...Onsite) Job Description: Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware Experience... 
    Hourly pay
    Permanent employment

    AHU Technologies, Inc.

    Washington DC
    1 day ago
  •  ...installation, configuration, problem isolation and resolution in various information technology fields to include but not limited to Helpdesk, Server Administration, Network Management, and Desktop Support. Ability to successfully obtain and maintain a Tier 1... 
    Long term contract
    Work at office
    Remote work

    Leader Communications Inc. (LCI)

    Alexandria, VA
    3 days ago
  •  ...Experience: This position requires a minimum of an Associate's degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS), and two or more years of work experience working in... 
    Work experience placement
    Local area

    Eagle Technologies, Inc.

    Arlington, VA
    4 days ago
  •  ...unauthorized access, viruses, and other cyber threats. Conduct regular security audits and apply patches and updates as needed. Helpdesk Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up user accounts... 
    Full time
    For contractors
    Work experience placement
    Flexible hours
    Day shift
    Afternoon shift

    Harmonia

    Washington DC
    4 days ago
  •  ...and access controls to enable effective internal and external communications. Assists with implementation and configuration of the helpdesk phone system and ticket tracking system to support user requests and issue tracking during transition. Provides day-to-day... 
    Temporary work
    Flexible hours

    Medium

    Alexandria, VA
    4 days ago
  •  ...resolve hardware, software, application, network, user access, or related issues Create tickets and document all activities in helpdesk ticketing systems Escalate more complex problems or unresolved issues to next level of support Utilize and become proficient... 
    Temporary work
    Work at office
    Local area
    Remote work
    Flexible hours
    Afternoon shift

    Guidehouse

    Arlington, VA
    1 day ago
  • $80k

     ...sufficient and proactive as possible is key to being successful in this role. Responsibilities What You'll Do: Manage the helpdesk, providing immediate support for broadcast playout, scheduling, and other integrated systems across markets for content and... 
    Full time
    Work experience placement
    Local area
    Immediate start
    Remote work
    Flexible hours

    Audacy

    Washington DC
    4 days ago