Average salary: $52,599 /yearly
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- ...Team. Job Title: Help Desk Specialist Location: Washington, DC (Onsite) Job Summary: Our client is seeking one Helpdesk Specialist candidate to provide support to our internal customers onsite and offsite. You will be responsible for responding to...SuggestedWork at officeRemote work
- ..., but not limited too: Maintain and develop system documentation to include product guides/manuals, SOPs, work logs and the Helpdesk ticket system Provide system administration support Provide maintenance and support of existing software (problem report/trouble...SuggestedContract work
- ...laptop users with remote "road warrior" skills, such as use of remote desktop and VPN access. Create and update tickets using the HelpDesk ticketing database. Assist with maintaining IT inventory. Point of contact for IT Engineers. Maintain positive and...SuggestedRemote workWeekend work
- ...end-users. Conduct testing for user application updates, operating systems, and utility packages. Position Summary: • Provide Helpdesk Support via telephone, emails, and personal contact • Image and Deploy desktop and laptops • Manage updates and installation...SuggestedContract workTemporary workWork at officeRemote workHome office
- ...with DoD 8570.01-M/8140.01 and have CompTIA Security+ certification Preferred Qualifications: Proficient with SolarWinds Web Helpdesk Proficient working with SharePoint and supporting customer related issues Proficient working with and supporting Microsoft...SuggestedWork at officeLocal area
- ...excellent platform to grow your career while shaping the future of the built environment. Procon is looking for an experienced Helpdesk Analyst to join our growing team. This role reports to the Manager of Information Technology and works closely with the Systems Administrator...SuggestedWork at officeRemote workWorldwide
$80k - $85k
...either in person, over the phone, or via email. Monitor Service Manager for tickets assigned to the queue and process based on the IT Helpdesk priority policy. Other duties as assigned. MINIMUM QUALIFICATIONS : Five (5) years of experience in a technical position...SuggestedWork at officeLocal area$95k - $115k
...with the latest security patches and updates. Provide on-site and remote technical services, assist with Tier II and III IT helpdesk requests, and collaborate cross-functionally with other teams. Monitor and analyze system load, usage, and performance trends...SuggestedFull timeWork experience placementWork at officeRemote work- ...Online Support Intune for device configuration, application deployment, and security baselines Provide hands-on support for helpdesk agents on end-user issues, workstation builds, and system troubleshooting Hardware, Servers, and On-Prem Infrastructure Maintain...Suggested
- ...Job Title: Helpdesk Specialist Journeyman Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months Contract Position Job Description: • OCTOhelps is looking to add to its DCPS DC Public School Technical Support team. The candidate should have...SuggestedContract workWork at officeRemote work
- ...and hardware for multiple classified networked systems. Define/resolve information technology issues; provide troubleshooting/Helpdesk support to all ABMS assigned personnel. Maintain inventory control records for all IT equipment, to include current and future...SuggestedWork at office
$62k - $141k
...Helpdesk Technician The Opportunity: Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We're looking for a Helpdesk...SuggestedFull timeContract workPart timeWork at officeLocal areaRemote work- ...resolutions, and recurring issues within ticketing systems Required Qualifications: ~7+ years of IT support experience (deskside / helpdesk / end-user support) ~ Experience supporting federal government environments ~ Hands-on experience with Azure Active Directory...Suggested
- ...and accounts. Daily responsibilities include monitoring and promptly responding to requests received through the internal IT Helpdesk ticketing system. Effectively resolve IT support issues, triaging issues, and appropriately identifying requests that should...Suggested
- ...Qualifications Technical Requirements (Highly Preferred) Experience: Minimum 5 years in desktop support, customer support, or helpdesk roles. Operating Systems: 5+ years supporting Microsoft Windows environments, including basic Linux command line administration...SuggestedWork at officeFlexible hoursShift work
- ...information, please review Insight Global's Workforce Privacy Policy: Required Skills & Experience • 5+ years of senior helpdesk/service desk experience. • Strong PC troubleshooting skills (hardware & software). • Proven experience with MDM (Intune, JAMF,...Full timeContract workWork at officeImmediate startRemote work
- ...troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues • Monitor and respond to users on IT helpdesk channels and phone lines • Assist in the management of user accounts and resetting credentials • Performing implementation of...Local area
$25 per hour
Help Desk Technician - Tier 1 Clearance: Active Secret Status: Non-Exempt Location: Washington, DC (Onsite) Compensation: $25.00 per hour Responsibilities: Answer service calls, tickets and emails coming into the call center. Create a customer incident...Hourly payLocal areaImmediate start$75k - $90k
...transportation), August Health, Finalsite, School Messenger, Campsite and Pronote Directly supervise and provide mentorship to two helpdesk technicians, providing leadership for their daily activities and professional development Collaborate with department-specific...Full timePart timeSeasonal workWork at officeImmediate start$75k - $85k
...on 3 days off) Pay From: $75,000/yr - $85,000 per year MUST: Active Secret Clearance Required Experienced Tier II Helpdesk Specialist 5+ years of professional IT support experience 3+ years of experience supporting enterprise helpdesk or operations...Remote workNight shift$39 - $43 per hour
...Onsite) Job Description: Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware Experience...Hourly payPermanent employment- ...unauthorized access, viruses, and other cyber threats. Conduct regular security audits and apply patches and updates as needed. Helpdesk Support: Provide technical support to end-users, including troubleshooting hardware and software issues, setting up user accounts...Full timeFor contractorsWork experience placementFlexible hoursDay shiftAfternoon shift
- ...and software assets Collaborate on IT project planning and disaster recovery activities Provide technical support via the IT Helpdesk and assist in IT onboarding for new staff Stay updated on the latest technologies and suggest system improvements...Full timeWork at officeMonday to FridayFlexible hoursWeekend work
- ...resolve hardware, software, application, network, user access, or related issues Create tickets and document all activities in helpdesk ticketing systems Escalate more complex problems or unresolved issues to next level of support Utilize and become proficient...Temporary workWork at officeLocal areaRemote workFlexible hoursAfternoon shift
$80k
...sufficient and proactive as possible is key to being successful in this role. Responsibilities What You'll Do: Manage the helpdesk, providing immediate support for broadcast playout, scheduling, and other integrated systems across markets for content and...Full timeWork experience placementLocal areaImmediate startRemote workFlexible hours$100k - $115k
...health checks using scripting technologies (PowerShell and/or Python) Provide technical support responding to on-call alerts, helpdesk tickets, and customer engagements Perform administrative duties involving backup platforms Support network hardware/software...Contract workFor contractorsWork at officeLocal areaImmediate startRemote workMonday to Friday- ...practical solutions. Qualifications & Expertise: Experience with administering JTLIMS 3.X Experience working in a Helpdesk supporting end-users in an enterprise environment Experience with troubleshooting software, network and hardware...Contract workLocal area
- ...Management Provide Tier 2/3 support for endpoint-related incidents and requests. Collaborate with security, networking, and helpdesk teams to ensure seamless endpoint operations. Support endpoint lifecycle management including provisioning, configuration,...Full timeContract workFor contractorsWork at officeLocal areaRemote work
- ...Service Desk Technician Job Locations US-VA-Arlington Job ID 2026-3674 Category Helpdesk / Customer Support Type Full Time Job Description NetImpact Strategies has an opportunity for a Service Desk Technician to...Full timeLocal areaImmediate startRemote workWeekend work
- ...Job Title: Helpdesk/Customer Support Entry Address: 200 I St SE 4th FloorWashington, DC 20003 (Onsite) 6 Months Contract Position Job Description: The Office of the Chief Technology Officer is seeking a first level technical support representative. Who...Contract workWork at office
