Average salary: $61,306 /yearly
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- ...groups. Whether you’re building a brand, shaping public opinion, managing risk, or launching a new initiative, Tunnl empowers you to move... ...Service Delivery and Metrics Own the IT ticketing system and helpdesk operations Define and report on service level metrics...SuggestedTemporary workFor contractorsImmediate startFlexible hours
- ...technology operations in our Washington office. Key responsibilities include resolving help desk requests, setting up devices, and managing user accounts. Candidates should have a bachelor’s degree or equivalent experience, with 0-3 years in IT support. A strong problem...SuggestedWork at office
$100k - $110k
...repeatability. (Group Profile/Link to Group page) - Your Next Great Adventure Awaits! Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice. The program provides a range of IT...SuggestedContract workLocal areaImmediate startRemote workLeidos
Washington DC15 hours ago- Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage a team of technicians...SuggestedContract work
- A consulting firm is seeking an experienced IT Help Desk Manager for an on-site role in Washington, DC. The ideal candidate will have over 5 years of experience managing IT help desks in federal and government settings, with a strong understanding of ticketing systems and...SuggestedRemote work
- ...chain of command. Regularly communicate through Beltway Weekly updates, regional meetings, and weekly meetings with customer support managers. Monitor recurring and claimant-specific technical problems related to the Navy's NGEN/NMCI efforts. Evaluate technical issues and...SuggestedFull timeContract workTemporary workFor contractorsWork at officeLocal areaMonday to FridayWeekend workAfternoon shift
- Location: Washington, DC-On-Site Only-Must Be a US Citizen-No Sponsorship 5+ years IT help desk management in federal/government settings. Expertise in ticketing, remote support (e.g., LogMeIn), user configs (email, credentials, encryption). Experience with NMB-like...SuggestedRemote work
- ...daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing tickets, and analyzing performance data to drive continuous improvement in service delivery. Bridge technical support with management...SuggestedWork at office
- ...existing, long-term Federal Government customer, the Department of Justice (DOJ) Civil Division (CIV) to provide leadership and management for our DOJ Call Center operations, which supports the DOJ user community 7 days/week. Our DOJ-dedicated Call Center is in Herndon...SuggestedContract workWork at officeAll shifts
- GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious clientele at the highest levels of the federal government in the heart of our nation’s capital. As a Unclassified Help Desk Manager, you are the foundation...SuggestedCasual workFlexible hoursShift work
- ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...SuggestedFor contractorsWork experience placementRemote work
Akima
Alexandria, VA2 days ago - ...inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a skilled and motivated Service Desk Manager. The Service Desk Manager oversees the daily operations of the IT service desk, ensuring timely and effective support for technical...SuggestedFull timeContract workTemporary workWork at officeLocal area
Aretum
Arlington, VA1 day ago - ...DC 20540 James Madison Memorial Building 101 Independence Avenue SE Washington, DC 20540 2. Service Desk Manager Provides daily supervision and direction to staff who are responsible for service desk activities such as phone and in-person...SuggestedContract workFor contractorsWork at office
Abacus
Washington DC3 days ago - ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since...SuggestedContract work
Centuria Inc.
Alexandria, VA3 days ago $105k - $115k
...Overview Job Summary Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective...SuggestedWork at officeFlexible hoursGalapagos Federal Systems
Washington DC4 days ago- ...IT Support Manager Job ID 2026-28540 Category Project/Program Management & PMO Location US-VA-Alexandria About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus...Contract work
DMI (Digital Management, Inc.)
Alexandria, VA2 days ago - An established industry player is seeking a skilled Tier II Helpdesk Lead/Central Area Business Manager to enhance their technical support operations. This role focuses on leading a dedicated team that provides around-the-clock assistance at key facilities, ensuring the...
- ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, D.C. metro area.Hybrid work is available.You will play a multifaceted role and be responsible for all desk side Support, providing all necessary personnel to...Full timeContract workWork at officeFlexible hoursShift work
- A leading technology solutions provider is seeking a Help Desk Manager to oversee operations at the DOJ Call Center in Herndon, VA. The role requires at least 8 years of experience in help desk leadership and strong communication skills. Responsibilities include managing...
- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...
- A philanthropic community in Arlington VA is seeking a Director of End User Services to enhance the employee technology experience. This role focuses on leading the Service Desk and associated technology teams, aiming for operational excellence and high service quality....
- ...This role leads a multi-function support organization that includes a Tiered Service Desk, Executive Deskside Support, IT Asset Management, and IT-focused Employee Lifecycle team, plus an adjacent service team responsible for AV Services and Microsoft Services. You will...Contract workShift work
- ...Certification -Second sector: Software Development 1.Developing applications for all technologies and platforms 3.Customer Relationship Management System (CRM), 4.Learning Management System (LMS), 5.Document Management System (DMS), 6. Service Desk Plus (SDP), 7.Service...Part timeWork experience placementWork from home
$130k
Task Manager- Service Desk (Washington, D.C) What to expect when you join Tantus, a Sikich Subsidiary Team members at Tantus, a Sikich Subsidiary have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture...Local areaFlexible hours$54.79 - $78.28 per hour
...Overview: ACS Professional Staffing is looking for an employee to work on-site with our client. This IT Project Manager 3 position provides project and program management support to the Information Technology OT Cyber Security organization. The role works closely with...Full timeTemporary workFor contractorsWork experience placementImmediate startACS Professional Staffing
Washington DC1 day ago- ...IT Service Desk Supervisor Role Summary The IT Service Desk Supervisor manages the day-to-day operations of the service desk, ensuring support requests are handled in a timely and efficient manner. This role leads and coaches service desk staff, drives continuous...Work at officeWorldwideFlexible hours3 days per week
Right Seat
Washington DC1 day ago $110k - $130k
...processing improvements related to IT service delivery and problem resolution. Performing incident trend analysis (Incident Management); making recommendations to the Director of IT Support Services for ways to reduce recurring issues. Reviewing, editing, and...Remote workFawkes IDM
Washington DC15 hours ago- A leading digital services provider in Alexandria, VA is seeking an IT Queue Coordinator to manage the IT service desk operations. The ideal candidate will have over 3 years of experience in managing ticket flows and optimizing workloads using platforms like ServiceNow...
- The Desktop Support Manager oversees IT support operations for both a university campus and an affiliated hospital. This role directs Desktop Support, owns endpoint lifecycle processes, partners across IT functions, and serves as a Tier 2 escalation resource. Success in...
$75.52k
...Connected Care Help Desk (OCCHD), overseeing the delivery of high-quality support services to Veterans and VA Providers. This position manages a team of Help Desk professionals providing Tier I, Tier II, and Tier III support, including onboarding, troubleshooting, and...Remote jobFull timeWork experience placementWork at officeLocal areaFlexible hoursShift work1 day per week
