Average salary: $61,306 /yearly
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- A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- ...IT support operations for the DoD OIG. Responsibilities include managing a team, ensuring compliance with SLAs, and providing technical... ...guidance. Candidates must have at least 9 years of experience in helpdesk support and a degree in computer science. The role offers a...Suggested
Knowesis
Alexandria, VA1 day ago - ...user satisfaction is high. Key qualifications include a Bachelor's degree, extensive experience in helpdesk support, and strong leadership skills. The role entails managing service desk personnel and ensuring compliance with IT service standards in a secure environment....Suggested
Knowesis
Alexandria, VA3 days ago - ...Job Category: Information Management, Technology & Security Position: Service Desk Lead Location: Alexandria, VA Work Environment: Hybrid... ..., information technology. Minimum 9 years’ experience in helpdesk/desktop support roles to include incident management, problem...SuggestedContract workWork at officeRemote work
Knowesis
Alexandria, VA3 days ago - ...groups. Whether you're building a brand, shaping public opinion, managing risk, or launching a new initiative, Tunnl empowers you to move... ...Service Delivery and Metrics Own the IT ticketing system and helpdesk operations Define and report on service level metrics...SuggestedTemporary workFor contractorsImmediate startFlexible hours
- ...own IT operations, cybersecurity posture, and enterprise risk management, while partnering closely with Finance, People, and Legal to ensure... ...internal IT support and MSP/vendor relationships (e.g. helpdesk, cybersecurity providers, infrastructure vendors) Own vendor...SuggestedContract workFlexible hours
- ...Project Manager-DOL OFLC-Case Processing & Operational Support Category Project Management Organization Established in 2006, Interactive... ...and case processing, case archiving, records management, helpdesk, and related support services. These services must be performed...SuggestedFull timeContract workPart timeFor contractorsWork at officeLocal areaRemote workMonday to Friday
Delphi Technologies
Washington DC3 days ago - ...Analysts supporting Tier 1 inquiries from DoD travelers in a 24/7 environment. The role ensures adherence to established procedures, manages workflow standards, and applies independent judgment to maintain service quality and operational continuity. Responsibilities...SuggestedContract workWork at officeLocal areaShift workRotating shiftAfternoon shift
$77.6k - $176k
Naval IT Project Manager page is loaded## Naval IT Project Managerlocations: Washington, DCtime type: Full timeposted on: Posted Todaytime... ...Help Desk by calling (***) ***-**** or sending an email to helpdesk@bah.com. **This option is reserved only for individuals who are...SuggestedFull timeContract workPart timeWork at officeLocal areaRemote work- Location: Washington, DC-On-Site Only-Must Be a US Citizen-No Sponsorship 5+ years IT help desk management in federal/government settings. Expertise in ticketing, remote support (e.g., LogMeIn), user configs (email, credentials, encryption). Experience with NMB-like...SuggestedRemote work
- Join to apply for the Help Desk Manager role at SiloSmashers, Inc. This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description Oversee help desk operations to ensure efficient...SuggestedContract work
$112k - $179k
...compliance with federal standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable outcomes against SLAs/KPIs. Responsibilities Own day...SuggestedContract workFor contractorsFor subcontractorRemote workShift workPeraton
Washington DC1 day ago- ...Position: Desktop Support Manager Openings: 1 Salary: $90,000 - $110,000k Location: Washington, DC 20060 Schedule: • Core hours: 8:00 AM - 5:00 PM • Onsite 5x / week • Potential for a hybrid schedule • On call as hospital operates 24/7 Interview...SuggestedLocal area
Insight Global
Washington DC2 days ago - ...CONTRACT AWARD Location: Fort Belvoir, VA Minimum Qualifications: ~2 years demonstrated experience with the Multimedia Message Manager (M3), such as: ~ Profile management ~ Validating access to system Communities of Interest Demonstrated experience with...SuggestedContract work
- Description Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring...
- ...firm is seeking a Service Desk Lead to oversee IT support operations at their Washington, DC, and NYC locations. The role entails managing a Service Desk that serves as the single point of contact for IT incidents and service requests, ensuring timely restoration of services...
Dfuse Technologies
Washington DC1 day ago - Service Desk Lead – Washington, DC and NYC Job Title: Service Desk Lead Job Summary: The Service Desk Lead will provide a centralized Service Desk and Deskside Support capability to serve as the Single Point of Contact (SPOC) for DFC end users for all IT incidents, service...Remote work
Dfuse Technologies
Washington DC2 days ago - An established industry player is seeking a skilled Tier II Helpdesk Lead/Central Area Business Manager to enhance their technical support operations. This role focuses on leading a dedicated team that provides around-the-clock assistance at key facilities, ensuring the...
- ...mission-critical environments. Our teams provide 24/7 hybrid Service Desk coverage, onsite technical support, enterprise endpoint management, and asset lifecycle coordination in compliance with Government security and service level standards. The Service Desk Tier 2-3...Local areaRemote work
Government Technical Services Corporation
Washington DC3 days ago - ...hybrid operations and advanced technical troubleshooting. The ideal candidate will have over five years of experience in incident management, supporting Windows and macOS environments, and is proficient in PowerShell and Power BI. This role offers a hybrid work model...Remote work
Government Technical Services Corporation
Washington DC3 days ago - ...mission-critical environments. Our teams provide 24/7 hybrid Service Desk coverage, onsite technical support, enterprise endpoint management, and asset lifecycle coordination in compliance with Government security and service level standards. The Service Desk Tier 1...Local areaRemote work
Government Technical Services Corporation
Washington DC3 days ago $150k - $158k
...organizations modernize IT operations and automate complex workflows across their technology stack. We’re looking for a Demand Generation Manager who understands how to reach IT practitioners and leaders, from service desk teams and IT operators to CIOs and VPs of IT, and can...Tines
Washington DC3 days ago$130k - $200k
...A leading IT solutions provider is seeking a Project Manager in Washington, D.C. Ideal candidates should have over 8 years' experience managing projects for the Federal Government and leading large Enterprise Service Desk teams. Responsibilities include ensuring project...For contractorsActioNet
Washington DC3 days ago- ...Word, PowerPoint, Teams) and executive productivity troubleshooting. Expertise supporting Apple iPhone/iPad devices and related management tools; strong knowledge of Windows endpoints and common peripherals. Strong organization and documentation skills; ability to work...
- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...
- ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...For contractorsWork experience placementRemote work
Akima
Alexandria, VA3 days ago - ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since...Contract work
Centuria Inc.
Alexandria, VA4 days ago - ...ROLE: SERVICE DESK MANAGER REQUIRED: ~ U.S. Citizenship required; Favorable Tier 1 Investigation (or immediate NBIS T1 suitability eligibility ) ~ Minimum five (5) years of successful Tier 1 support services leadership experience or equivalent ~4-year degree...For contractorsFor subcontractorLocal areaImmediate startWorldwideRelocation package
Constellation West
Alexandria, VA1 day ago $105k - $115k
...Overview Job Summary Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective...Work at officeFlexible hoursGalapagos Federal Systems
Washington DC9 hours ago
