Average salary: $61,306 /yearly
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- Description Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring...Suggested
- ...AWARD Location: Fort Belvoir, VA Minimum Qualifications: ~2 years demonstrated experience with the Multimedia Message Manager (M3), such as: ~ Profile management ~ Validating access to system Communities of Interest Demonstrated experience with...SuggestedContract work
- A technology solutions company is seeking a Helpdesk Manager - Level I to oversee daily operations of the help desk team in Arlington, VA. This role requires a Bachelor's degree in IT or a related field and at least 2 years of IT support experience. The manager will ensure...Suggested
- Position Helpdesk Manager - Level I Location Rosslyn, VA Clearance Secret Responsibilities Supervise the daily operations of the help desk team, ensuring timely resolution of support tickets. Monitor ticket queues and assign tasks to team members based on priority...Suggested
- ...operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real... ...About the Role: We are seeking a highly motivated Helpdesk Support Lead to supervise and provide Level 1 and Level 2 technical...SuggestedFull timeTemporary workRemote workMonday to FridayFlexible hoursShift workRotating shift
- ...own IT operations, cybersecurity posture, and enterprise risk management, while partnering closely with Finance, People, and Legal to ensure... ...internal IT support and MSP/vendor relationships (e.g. helpdesk, cybersecurity providers, infrastructure vendors) Own vendor...SuggestedContract workFlexible hours
- ...Program Manager DOL OFLC-Case Processing & Operational Support Title: Program Manager DOL OFLC-Case Processing & Operational Support... ...application review, case processing, case archiving, records management, helpdesk, and related support services. These services must be performed...SuggestedContract workFor contractorsFor subcontractorWork at officeLocal areaRemote workMonday to FridayShift work
- ...user satisfaction is high. Key qualifications include a Bachelor's degree, extensive experience in helpdesk support, and strong leadership skills. The role entails managing service desk personnel and ensuring compliance with IT service standards in a secure environment....Suggested
- ...Analysts supporting Tier 1 inquiries from DoD travelers in a 24/7 environment. The role ensures adherence to established procedures, manages workflow standards, and applies independent judgment to maintain service quality and operational continuity. Responsibilities...SuggestedContract workWork at officeLocal areaShift workRotating shiftAfternoon shift
- Job Category: Information Management, Technology & Security Position: Service Desk Lead Location: Alexandria, VA Work Environment: Hybrid... ..., information technology. Minimum 9 years’ experience in helpdesk/desktop support roles to include incident management, problem...SuggestedContract workWork at officeRemote work
$89k - $92k
...leadership team to evaluate and ensure program quality standards Manage enrollment, marketing, billing, and accounts payable, while... ...application and hiring process, please contact the recruitment helpdesk at (***) ***-**** or ****@*****.***. Determinations...SuggestedTemporary workWork at officeLocal area$77.6k - $176k
Naval IT Project Manager page is loaded## Naval IT Project Managerlocations: Washington, DCtime type: Full timeposted on: Posted Todaytime... ...Help Desk by calling (***) ***-**** or sending an email to helpdesk@bah.com. **This option is reserved only for individuals who are...SuggestedFull timeContract workPart timeWork at officeLocal areaRemote work- Tripoint Solutions, LLC is seeking a Helpdesk Support Lead in Washington, DC to manage a helpdesk team, coordinate technical support, and ensure high-quality service. This full-time role requires at least 3 years of helpdesk experience, leadership skills, and relevant certifications...SuggestedFull time
$18k
...HRSM Help Desk Manager ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance...SuggestedContract workFor contractorsWork experience placementWork at officeImmediate startFlexible hours- ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage...SuggestedContract work
- ...Help Desk Manager Washington DC Job Code: 3035 Job Description: Responsible for overseeing an IT support team, overseeing daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing...Work at office
$115k
...Help Desk Manager - Custom Support Manager Washington, DC Pay From: $115,000 per year MUST: Eligible or active DoD Secret clearance Experienced Help Desk Manager/ Tier II Team 8+ years of professional experience in the IT support field 6+ years...- ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team at DON Office of Administration National Capital Region(NCR)to manage DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~45...Full timeContract workTemporary workWork at officeLocal areaImmediate startMonday to Friday
- ...Certification -Second sector: Software Development 1.Developing applications for all technologies and platforms 3.Customer Relationship Management System (CRM), 4.Learning Management System (LMS), 5.Document Management System (DMS), 6. Service Desk Plus (SDP), 7.Service...Part timeWork experience placementWork from home
- ...not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers....For contractors
$112k - $179k
...compliance with federal standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable outcomes against SLAs/KPIs. Responsibilities Own day...Contract workFor contractorsFor subcontractorRemote workShift work- ...Description ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, D.C. metro area. You will play a multifaceted role and be responsible for all desk side Support, providing all necessary personnel to fully...Full timeContract workWork at officeFlexible hoursShift work
$130k
...Task Manager- Service Desk What to expect when you join Tantus, a Sikich Subsidiary Team members at Tantus, a Sikich Subsidiary have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief...Full timeLocal areaFlexible hours- ...operation of the I.T. Department in alignment with firm policies, I.T. standards, and the business objectives of the organization. The Manager is responsible to plan, coordinate, communicate, design, test, and manage I.T.-related activities, as well as provide...Full timeWork at officeRemote work2 days per week3 days per week
$100k - $110k
...repeatability. (Group Profile/Link to Group page) - Your Next Great Adventure Awaits! Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice. The program provides a range of IT...Contract workLocal areaImmediate startRemote work- ...chain of command. Regularly communicate through Beltway Weekly updates, regional meetings, and weekly meetings with customer support managers. Monitor recurring and claimant-specific technical problems related to the Navy's NGEN/NMCI efforts. Evaluate technical issues and...Full timeContract workTemporary workFor contractorsWork at officeLocal areaMonday to FridayWeekend workAfternoon shift
$44.77k
...development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to...Full timeWork from homeRelocationRelocation packageFlexible hoursWeekday work- ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed...Contract workWork at officeRemote work
- ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...For contractorsWork experience placementLocal areaRemote work
- ...IT Systems Oversight & Infrastructure Management Oversee all IT systems, infrastructure, hardware, and software across the organization... ...for advanced technical or system issues escalated from the helpdesk or internal teams. Platform Administration & Workflow Automation...Contract workFor contractors

