Average salary: $61,306 /yearly
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$79.65k
...handful of elite companies to receive the highest form of third-party validation. Summary ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program...SuggestedContract workLocal area- ...This role will continuously work under the guidance of the IT Manager. Responsibilities: - Oversee service desk, ticket triage,... ...Qualifications: - Bachelor's degree preferred. - Experience using a Helpdesk ticketing system. - 1-2 years of general IT support...SuggestedPart timeRemote work
Next Step Systems LTD
Washington DC9 hours ago $26.45 per hour
...Solutions (GWS) – Local delivers tailored, hard services-led facility management solutions. We self-perform core services while collaborating... ...ensuring accurate job status and data integrity. • Monitor Helpdesk activity, log service requests, and coordinate timely...SuggestedContract workFor subcontractorWork at officeLocal areaVisa sponsorshipFlexible hoursShift workCBRE
Washington DC4 days ago- Communications & CRM Manager (Arlington, VA) Arlington, VA About Us Ennoble Care is a mobile primary care, palliative care, and hospice... ...analysis Support & Troubleshooting Respond to and resolve helpdesk tickets related to supported platforms Serve as Tier 2/3 escalation...SuggestedWork at officeRemote workVisa sponsorship
- ...investors in Europe, Asia, and other jurisdictions. ICI also represents its members on issues involving the capital markets, separately managed accounts (SMAs) and collective investment trusts (CITs). ICIs mission is to strengthen the foundation of the asset management...SuggestedFull timeWork at officeRemote work
Investment Company Institute
Washington DC9 days ago - A technology firm is looking for a Senior Help Desk Manager to provide leadership and manage IT service desk operations for a critical government program. Candidates must have an active TS clearance and significant IT support experience, including leadership roles in classified...Suggested
- A tech company is seeking a Help Desk Manager to oversee the DON OA Customer Service Branch, managing daily help desk operations for over 4,000 users. This role requires a Top Secret Clearance, 5+ years of IT support experience, and ITIL v4 certification. Responsibilities...Suggested
- Overview The TekSynap is seeking a Help Desk Manager to manage the DON OA Customer Service Branch providing help desk, desktop, and VIP IT support for over 4,000 users and ~450 tickets per month. TekSynap is a fast-growing high-tech company that understands the pace of...SuggestedFull timeContract workTemporary workWork at officeImmediate startMonday to Friday
- Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage a team of technicians...SuggestedContract work
- An established industry player is seeking a skilled Tier II Helpdesk Lead/Central Area Business Manager to enhance their technical support operations. This role focuses on leading a dedicated team that provides around-the-clock assistance at key facilities, ensuring the...Suggested
- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...Suggested
- Overview TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be responsible for managing and reporting on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across multiple IT service towers. This role...SuggestedFull timeContract workTemporary workLocal areaMonday to FridayWeekend workDay shiftAfternoon shift
$66.15k - $99.23k
...Submergence Systems (DSS) Certification programs. The director of this program advises the Deputy Commander (SEA 07) and acts as the Program Manager for SUBSAFE and Quality Assurance programs. In this role, you will: Manage pre-audit correspondence, audit team...SuggestedFull timeContract workPart timeLocal areaFlexible hoursSerco
Washington DC1 day ago$200k - $220k
...user satisfaction Driving disaster recovery and business continuity planning to maintain uninterrupted clinical operations Managing IT project portfolios, ensuring timely, on-budget delivery of strategic initiatives Collaborating with clinical, financial, and...SuggestedFull timeImmediate startRemote workThe Planet Group
Washington DC9 days ago$50 - $55 per hour
Overview Base pay range: $50.00/hr - $55.00/hr Job Number: 25-05288 Location: Arlington, VA ECLARO is seeking a Service Desk Manager for our client in Arlington, VA. ECLARO’s client is a leading technology solutions provider, collaborating with customers to manage their...Suggested- Responsibilities: Oversee and monitor project status, budgets, and timelines. Ensure adherence to project management methodologies and industry best practices. Provide leadership and support to project management teams. Communicate project progress with stakeholders...Contract work
- ...collaboration, inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a skilled and motivated Service Desk Manager. The Service Desk Manager oversees the daily operations of the IT service desk, ensuring timely and effective support for technical...Full timeContract workTemporary workWork at officeLocal area
- A Service-Disabled Veteran-Owned Small Business is seeking a Service Desk Lead in Arlington, VA. This role involves managing service desk teams, ensuring compliance with ticket procedures, and delivering quality customer service. Candidates should have extensive experience...
$82.97k - $110.63k
...throughout the lifecycle of assigned supplier agreements with both internal and external stakeholders. The Main Responsibilities ~ Manage Suppliers, ensuring adherence to contractual agreements and company standards, encompassing entire contract lifecycle - creation,...Full timeContract workTemporary workWork at officeRemote workLumen
Adelphi, MD2 days ago- A federal IT service firm is seeking a Senior Program Manager / Enterprise Service Desk Manager in Arlington, VA. This role involves leading Technical Operations Center activities, managing vendor performance, and ensuring compliance with cybersecurity objectives. The ideal...
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...For contractorsWork experience placementLocal areaRemote work
$21.5 - $22 per hour
...customers and get them the freshest pizza, calzones, and other restaurant quality products available. If you love fresh products and managing others, then this could be the role for you! What will I do? Focus on company standards regarding merchandising,...Full timeWork experience placementShift workDay shiftAfternoon shiftWegmans Food Markets
Washington DC1 day ago- ...on the issue, and reviewing the tickets assigned daily As part of a service desk team, handles daily maintenance and monitoring of managed hardware and software for CISA clients and customers, both classified and unclassified systems Responsible for overseeing the TOC...Contract workImmediate startShift work
- Benefits: 401(k) Paid time off Dental insurance Health insurance Vision insurance AET Federal is seeking a disciplined IT Help Desk Manager with at least 10 years of experience in managing IT Service/ Help Desk and Call Centers. The Help Desk Manager will work a hands on...Work at officeFlexible hours
- A leading project management firm in Arlington, Virginia is seeking an experienced Project Manager to oversee and monitor project status, budgets, and timelines. The ideal candidate will possess over 8 years of project management experience, proficiency in tools like Microsoft...
- ...Desk operations, particularly in IT outsourcing environments. You will be at the forefront of ensuring exceptional service delivery, managing a team, and driving continuous improvement initiatives. With a focus on customer satisfaction and operational excellence, this...
$80k
...Description & Requirements We are seeking a highly skilled Capture Manager to lead strategic pursuit efforts for state and local government programs. This role will drive capture planning, competitive analysis, and proposal development to deliver winning solutions aligned...Minimum wageFull timeContract workTemporary workWork experience placementLocal areaRemote workMaximus
Adelphi, MD3 days ago$19.46 - $20.58 per hour
...support to medical, dental, and BHS as assigned Knowledge/Skills/Abilities Required: Knowledge of electronic health records management Knowledge of medical terminology Good listening skills to identify client needs and direct accordingly Ability to remain...Hourly payPart timeWork experience placementImmediate startMonday to FridaySo Others Might Eat
Washington DC3 days ago$105k
...Qualifications and Experience: • Bachelor's Degree with 5+ years' related experience or 7+ years' equivalent work experience • IT management certifications or technical support certifications preferred. Responsibilities: • Serve as the primary point of contact...Contract workPart timeWork experience placementWork from homeFlexible hoursWeekend workJCD Staffing
Washington DC9 hours ago$84.9k - $154.5k
...The Service Desk Lead provides supervisory and operational leadership for the company's service desk functions. This role manages weekly day-to-day service desk operations, leads shift teams, ensures quality service delivery, and serves as the primary escalation point...Contract workPart timeWork at officeShift workASM Research, An Accenture Federal Services Company
Washington DC9 hours ago
