Average salary: $61,306 /yearly
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- ...technology operations in our Washington office. Key responsibilities include resolving help desk requests, setting up devices, and managing user accounts. Candidates should have a bachelor’s degree or equivalent experience, with 0-3 years in IT support. A strong problem...SuggestedWork at office
$170k
Title: Project Manager Location: DMV Area (Hybrid - Onsite as Required) Terms: Proposal with Intent of Full-Time Employment Travel:... ...development, delivery, learner tracking, reporting, analytics, and helpdesk operations. RIVA’s support emphasizes Agile delivery, system...SuggestedFull timeTemporary workFlexible hours$120k - $175k
Customer Service Delivery Manager | Req#4185 ActioNet has an opportunity for a Customer Service Delivery Manager requiring a Public Trust... ...and Responsibilities: Knowledge of creating and generating helpdesk reports from ServiceNow. Manage the agency Service Desk, handling...SuggestedFull timeWork at officeFlexible hours$79.65k
...handful of elite companies to receive the highest form of third-party validation. Summary ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program...SuggestedContract workLocal area- ...daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training staff, managing tickets, and analyzing performance data to drive continuous improvement in service delivery. Bridge technical support with management...SuggestedWork at office
Orbis Corporation
Washington DC1 day ago - ...Job Title: Help Desk Manager Location: 441 4th St, NW , Washington DC 20002 Duration: 12+ months Job Description: # Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware...Suggested
InstantServe LLC
Washington DC2 days ago - ...years IT support experience ~ ITIL v4 certification ~ Prefered DOD 8570 IAT Level II i.e. Security COMPETENCIES ~ IT service management ~ Customer satisfaction optimization ~ KPI tracking and reporting ~ VIP and executive-level support The TekSynap is...SuggestedFull timeContract workTemporary workWork at officeImmediate startMonday to Friday
TekSynap
Arlington, VA4 hours ago - ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support...SuggestedContract work
Silo Smashers
Arlington, VA1 day ago - ...orientated, and talented individual for the position of HSPD-12 Helpdesk- Customer Support. Job Description Summary: The HSPD-12... ...Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and...SuggestedWork at office
$44.77k
...development so they can reach their full potential. Responsibilities include: Providing daily supervision and mentorship Managing household routines and student schedules Administering medications and ensuring student wellness Driving students to...SuggestedFull timeWork from homeRelocationRelocation packageFlexible hoursWeekday workMilton Hershey School
Hyattsville, MD3 days ago- A prominent IT services provider in Washington, DC, is seeking a Unclassified Help Desk Manager to lead a team delivering IT support for federal clients. The ideal candidate will have over 5 years of experience, a BA/BS degree, and an Active Top Secret security clearance...SuggestedFlexible hours
$88k
A federal IT support company is seeking an experienced Help Desk Manager to lead a Tier II team in Washington, DC. The ideal candidate will have over 8 years in IT support, strong leadership abilities, and experience with ServiceNow Ticketing. Responsibilities include providing...Suggested- An established industry player is seeking a skilled Tier II Helpdesk Lead/Central Area Business Manager to enhance their technical support operations. This role focuses on leading a dedicated team that provides around-the-clock assistance at key facilities, ensuring the...Suggested
- ...DC 20540 James Madison Memorial Building 101 Independence Avenue SE Washington, DC 20540 2. Service Desk Manager Provides daily supervision and direction to staff who are responsible for service desk activities such as phone and in-person...SuggestedContract workFor contractorsWork at office
Abacus
Washington DC2 days ago - ...inclusion, and professional growth are at the forefront. Job Summary Aretum is seeking a skilled and motivated Service Desk Manager. The Service Desk Manager oversees the daily operations of the IT service desk, ensuring timely and effective support for technical...SuggestedFull timeContract workTemporary workWork at officeLocal area
Aretum
Arlington, VA4 hours ago - ...SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality...For contractorsWork experience placementRemote work
Akima
Alexandria, VA1 day ago $88k
...Help Desk Manager - Tier II team Washington, DC Pay From: $88,000 per year MUST: Eligible or active DoD Secret clearance Experienced Help Desk Manager/ Tier II Team 8+ years of professional experience in the IT support field 6+ years of experience...Quadrant
Washington DC3 days ago- Overview TekSynap is seeking a Service Level Manager (SLM) to support our client in Arlington, VA. The SLM will be responsible for managing and reporting on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across multiple IT service towers. This role...Full timeContract workTemporary workLocal areaMonday to FridayWeekend workDay shiftAfternoon shift
$111.16k - $150.39k
Overview GDIT has an opportunity for a Unclassified Help Desk Manager to provide world-class IT support to federal clients in the nation’s capital. You are the foundation of our executive IT support approach, serving as the first point of contact for the government client...Casual workImmediate startWorldwideFlexible hoursShift work$105k - $115k
...Overview Job Summary Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective...Work at officeFlexible hoursGalapagos Federal Systems
Washington DC3 days ago- ...Job Title: Service Desk Manager Location: Alexandria, Virginia Company/ Program Description: Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since...Contract work
Centuria Inc.
Alexandria, VA2 days ago - ...Certification -Second sector: Software Development 1.Developing applications for all technologies and platforms 3.Customer Relationship Management System (CRM), 4.Learning Management System (LMS), 5.Document Management System (DMS), 6. Service Desk Plus (SDP), 7.Service...Part timeWork experience placementWork from home
$112k - $179k
...compliance with federal standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable outcomes against SLAs/KPIs. Responsibilities Own day-to-...Contract workFor contractorsFor subcontractorRemote workShift work- A leading technology services provider is seeking a Help Desk Manager in Arlington, VA. This hybrid position involves overseeing help desk operations and managing a team of technicians. Candidates should have over 8 years of IT support experience and a Bachelor's degree...
- A philanthropic community in Arlington VA is seeking a Director of End User Services to enhance the employee technology experience. This role focuses on leading the Service Desk and associated technology teams, aiming for operational excellence and high service quality....
- ...chain of command. Regularly communicate through Beltway Weekly updates, regional meetings, and weekly meetings with customer support managers. Monitor recurring and claimant-specific technical problems related to the Navy's NGEN/NMCI efforts. Evaluate technical issues and...Full timeContract workTemporary workFor contractorsWork at officeLocal areaMonday to FridayWeekend workAfternoon shift
$105.3k - $190.35k
...domainexpertisewhile delivering capabilities with real-world national security outcomes. Primary Responsibilities: ~ Lead and manage a team of Tier 1 service desk analysts, ensuring high-quality technical support. ~ Serve as the first line of technical...Local areaImmediate startLeidos
Alexandria, VA2 days ago$140k - $190k
...Job Description: Own the Operation. Lead the People. Drive the Results. The General Manager (GM) is accountable for the overall performance, operational execution, and financial health of the region. This role owns end-to-end business operations and is responsible...Full timeWork at officeLocal areaRemote workECAM
Washington DC4 days ago- ...IT Service Desk Supervisor Role Summary The IT Service Desk Supervisor manages the day-to-day operations of the service desk, ensuring support requests are handled in a timely and efficient manner. This role leads and coaches service desk staff, drives continuous...Work at officeWorldwideFlexible hours3 days per week
Right Seat
Washington DC4 hours ago $100k - $120k
...for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! The Technology Project Manager will be responsible for planning, overseeing and leading technology projects related to Infrastructure & Information Security from...Full timeFor contractorsWork at officeLocal areaRemote workSitusAMC
Washington DC2 days ago
