Average salary: $61,306 /yearly

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  • Description Position:  Helpdesk Manager - Level I Location: Rosslyn, VA Clearance:  Secret     The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring... 
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    ActioNet

    Arlington, VA
    4 days ago
  •  ...Flex Manager, BirchStreet Helpdesk This is a temporary position. Marriott International is seeking a FLEX Manager, BirchStreet Helpdesk to join our Procurement Operations team. Procurement Operations is responsible for leading core functions such as governance, vendor... 
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    Temporary work
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    Marriott

    Bethesda, MD
    18 hours agonew
  • $79.65k

     ...companies to receive the highest form of third-party validation. Summary ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program... 
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    ValidaTek

    Arlington, VA
    2 days ago
  •  ...operating the massive data systems and analytics platforms used to manage $14.5B in government procurements and $200B in military real...  ...About the Role: We are seeking a highly motivated Helpdesk Support Lead to supervise and provide Level 1 and Level 2 technical... 
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    Full time
    Temporary work
    Remote work
    Monday to Friday
    Flexible hours
    Shift work
    Rotating shift

    Tripoint Solutions

    Washington DC
    2 days ago
  •  ...Program Manager DOL OFLC-Case Processing & Operational Support Title: Program Manager DOL OFLC-Case Processing & Operational Support...  ...application review, case processing, case archiving, records management, helpdesk, and related support services. These services must be performed... 
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    Interactive Government Holdings Inc

    Washington DC
    3 days ago
  •  ...of Position: Strategic Operations Solutions, Inc. (STOPSO) is seeking a candidate for the role of System Administrator – Helpdesk Lead/Manager serving a military customer. The System Administrator – Helpdesk Lead/Manager manages Tier 1 help desk operations, ensuring... 
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    Strategic Operational Solutions

    Washington DC
    5 days ago
  • $110k - $185k

     ...highly capable Senior Director of Enterprise IT to lead and manage core IT operations and Salesforce-based digital services for our...  ...network performance, device management, patch management, and helpdesk operations. Lead IT budgeting, procurement, and vendor contract... 
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    Full time
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    Cato Institute

    Washington DC
    28 days ago
  •  ...will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III (e.g., Tier I (phone and e-mail), Tier II (on-site, floor... 
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    For subcontractor
    Local area
    Monday to Friday
    Flexible hours

    Koniag

    Washington DC
    3 days ago
  •  ...Help Desk Manager City/Town Location Washington DC Job Code 3035 Job Description: Responsible for overseeing an IT support team, overseeing daily operations to resolve technical issues for users, ensuring high customer satisfaction by setting standards, training... 
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    Orbis Corporation

    Washington DC
    3 days ago
  •  ...Help Desk Manager This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description: Oversee help desk operations to ensure efficient and timely support. Manage... 
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    Silo Smashers

    Arlington, VA
    3 days ago
  • $18k

     ...HRSM Help Desk Manager ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry leading practices. ProSidian services focus on the broad spectrum of Risk Management, Compliance... 
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    ProSidian Consulting

    Washington DC
    23 hours ago
  •  ...Job Title: Help Desk Manager Location: 441 4th St, NW , Washington DC 20002 Duration: 12+ months Job Description: # Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware... 
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    InstantServe LLC

    Washington DC
    2 days ago
  • $115k - $150k

     ...Responsibilities & Qualifications We are seeking a Help Desk Manager to join our team! REQUIRED QUALIFICATIONS Experience Minimum of ten (10) years of experience in the NMCI NGEN technical arena. Proven experience in managing a help desk operation with a... 
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    Full time
    Contract work
    Temporary work
    For contractors
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    Local area
    Monday to Friday
    Weekend work
    Afternoon shift

    TekSynap

    Washington DC
    3 days ago
  • $112k - $179k

     ...compliance with federal standards (FISMA, TIC 3.0, Zero Trust, NIST SP 800-53, FedRAMP). Interfaces with senior federal leadership, manages integrated teams (federal, contractor, vendors), and delivers measurable outcomes against SLAs/KPIs. Responsibilities Own day... 
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    Peraton

    Washington DC
    1 day ago
  • $100k - $140k

     ...Required: US citizen or Lawful Permanent Resident Position Description: LCG Inc. is seeking a highly talented Help Desk Manager / Project Manager to oversee a team delivering IT Support Services for a federal client. The ideal candidate will manage an IT Service... 
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    LCG

    Bethesda, MD
    3 days ago
  •  ...Certification -Second sector: Software Development 1.Developing applications for all technologies and platforms 3.Customer Relationship Management System (CRM), 4.Learning Management System (LMS), 5.Document Management System (DMS), 6. Service Desk Plus (SDP), 7.Service... 
    Part time
    Work experience placement
    Work from home

    ATIA

    Washington DC
    3 days ago
  •  ...Women Veterans Interactive is seeking an Onsite and Remote Support Manager to lead IT support teams within the Intel sector. The position involves managing help desk operations and ensuring technical assistance across the organization. The ideal candidate will possess... 
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    Women Veterans Interactive

    Arlington, VA
    6 days ago
  • $77.6k - $176k

    Collection Requirements Manager, Senior The Opportunity: With all the information available today, it takes a skilled intelligence analyst...  ...Help Desk by calling (***) ***-**** or sending an email to helpdesk@bah.com. This option is reserved only for individuals who are requesting... 
    Full time
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    Part time
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    Local area
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    Booz Allen Hamilton

    Washington DC
    23 hours ago
  •  ...Applicants for the CITO position at the company should be strategic and hands-on leaders with a proven track record in technology management. The role requires a deep understanding of enterprise systems, cybersecurity, and vendor partnerships, as well as the ability to... 

    Confidential

    Washington DC
    2 days ago
  • $105k - $115k

     ...Service Desk Manager Galapagos Federal Systems, LLC is seeking a motivated and experienced Service Desk Manager (SDM) to lead a team of IT professionals delivering front-line technical support to end users. This role is vital to ensuring reliable, timely, and effective... 
    Work at office
    Flexible hours

    Galapagos

    Washington DC
    23 hours ago
  •  ...Service Desk Manager Suvi is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient,... 
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    Work experience placement
    Remote work

    Akima

    Alexandria, VA
    3 days ago
  •  ...corporate-funded technology certifications, and robust employee recognition and appreciation programs. We are seeking a AV Support Manager - IT Service Desk to join our team. This position is located in Washington DC and it is a hybrid role. The AV Support Manager is... 
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    Local area

    DirectViz Solutions

    Washington DC
    1 day ago
  •  ...City, OK , Oklahoma City, OK, US Weaverville, NC, Raleigh, NC, US Position Summary LCI is seeking dedicated IT Help Desk Manager to support a long-term contract with the US Patent and Trademark Office (USPTO). These roles are critical in maintaining Tier I and... 
    Long term contract
    Full time
    Work at office
    Remote work

    Leader Communications

    Alexandria, VA
    3 days ago
  •  ...Service Desk Manager Strategic Resources, Inc. (SRI) is an international, ISO 9001/20000/27001 Certified, CMMI Level 3 Rated full-service provider with more than 37 years of experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking a committed... 
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    Strategic Resources Inc

    Washington DC
    23 hours ago
  •  ...Clemson, SC, US Oklahoma City, OK , Oklahoma City, OK, US Weaverville, NC, Raleigh, NC, US Position Summary The Service Desk Manager provides executive leadership across Tier 1 Service Desk, Tier 2 Advanced Problem Resolution (APR), USPTO Contact Center (UCC),... 
    Full time
    Contract work

    Leader Communications

    Alexandria, VA
    3 days ago
  •  ...salaries Job Description Minimum Qualifications: • Associates degree or equivalent experience. • At least 5 years' experience managing an IT service desk. • Strong demonstrated leadership abilities. • Experience researching and developing employee training and... 
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    Navstar

    Washington DC
    18 hours agonew
  •  ...Technical Support Manager The Technical Support Manager provides technical support and lead subordinates in support of engineering and technical tasking for the DDG(X) ship acquisition Program Office. Tasking includes: Oversees technical service operations... 
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    C2 Essentials

    Washington DC
    23 hours ago
  •  ...rd party Need 2 references - phone number must Interviews: 1st round virtual with Paul, 2nd round on site with the engagement manager Interview Times: Any time this week Start Date: ASAP Requirements: MUST BE USC OR GREENCARD! No visas allowed Key... 
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    Immediate start

    Saxon Global

    Arlington, VA
    23 hours ago
  •  ...Senior Technical Support Manager The Senior Technical Support Manager provides technical support and lead subordinates in support of engineering and technical tasking for the DDG(X) ship acquisition Program Office. Tasking includes: Leads technical support teams... 
    Work at office

    C2 Essentials

    Washington DC
    3 days ago
  • $85k - $100k

     ...Title : Service Desk Manager Reports to: Director, Information Technology Job Summary: The Service Desk Manager plays a crucial role in fostering positive customer interactions through excellent communication skills, a professional demeanor, and meeting... 
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    The Heritage Foundation

    Washington DC
    23 hours ago