Average salary: $61,306 /yearly
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- Qualifications Attain CompTIA Project+ or other approved Project Management certification within 9 months of moving into this role.... ...Canada. Essential Functions Operations Management Ensure helpdesk policy & procedures are well documented and adhered to on a daily...SuggestedWork at office
Doyon
Washington DC1 day ago - ...support to end users. This role supervises Service Desk staff, manages workload and training, and ensures incident and service request... ...information systems, information technology, or business. ~9+ years helpdesk/desktop support. ~3+ years managing technical staff. ~2+...SuggestedRemote work
CSV-Taurean
Alexandria, VA1 day ago - ...Analysis). ~ Coordinate and make available to DoD OIG management documentation detailing the technical environment used to... ...Service Level Certificates ~ Must have 9 years' experience in helpdesk/desktop support. ~ Must have 3 years' experience...SuggestedWork experience placementFor subcontractorRemote workWorldwide
Essnova Solutions
Washington DC1 day ago $89.26k - $151.74k
This role is contingent upon a contract award. ICF is seeking an experienced Service Desk Manager to lead delivery of a modern, AI-enabled IT service desk supporting a federal technology program. Reporting to the Program Manager, this role owns the full operational lifecycle...SuggestedFull timeContract workWork experience placementWork at officeLocal areaRemote work- ...Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our... ...Experience using Customer Success tools (CS platforms, Salesforce, helpdesk, or training systems). ~ Self-starter with analytical,...Suggested
Windward
Washington DC4 days ago - ...ensuring consistent service delivery across client environments. Manage client technology assets and operational resources, including... ...renewals, and audiovisual systems. Supervise and develop a team of helpdesk engineers by directing daily activities, scheduling resources,...SuggestedContract workTemporary work
Design Data
Washington DC5 days ago - ...E-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the Deputy Under Secretary of the Navy (Management) - Information Technology Division - DUSN (M) ITD. You will oversee daily operations, manage technical...Suggested
E-Logic, Inc.
Washington DC1 day ago - ...Join to apply for the Help Desk Manager role at SiloSmashers, Inc. This position is part of a proposal submission and is contingent upon contract award. Location: Arlington, VA (Hybrid) Clearance: DHS Suitability Description Oversee help desk operations to ensure efficient...SuggestedContract work
Silo Smashers
Arlington, VA1 day ago - ...1.Developing applications for all technologies and platforms ~2.Enterprise Resource Planning (ERP), ~3.Customer Relationship Management System (CRM), ~4.Learning Management System (LMS), ~5.Document Management System (DMS), ~6. Service Desk Plus (SDP), ~7.Service...SuggestedPart timeWork experience placementWork from home
Atia
Washington DC1 day ago $70k - $85k
..., a Ten4 company, works with businesses to reduce their wireless bills, with average savings over 40%. We also provide lifecycle management of wireless devices, offering world‑class troubleshooting and activation services. The Wireless Help Desk Manager oversees our Tier...SuggestedLive inWork at officeLocal areaRemote workMonday to FridayTen4
Laurel, MD2 days ago- ...We’re looking for a REMOTE – Interpretation Help Desk Manager We’re empowering the good guys to do great work. Alboum is the only translation services agency specifically for nonprofits and mission-driven organizations. Our team provides the foundation for our reputation...SuggestedFull timeFor contractorsLocal areaRemote workFlexible hours
Alboum & Associates
Fort Washington, MD1 day ago - ...Overview The Help Desk Manager manages and evaluates the performance of a help desk team, ensuring timely and accurate customer service. Recruit, train, and support help desk representatives and technicians. Establish customer service standards, contribute to improving...Suggested
Lprs
Washington DC1 day ago - ...Job Type Full-time Description Client Solution Architects (CSA) is currently seeking a Help Desk Manager to support a program onsite* in the Washington DC area. For nearly 50 years, CSA has delivered integrated technology and operational support services...SuggestedFull timeContract workWork at officeImmediate startRemote workMonday to Friday
Client Solution Architects
Washington DC1 day ago $212k - $232k
...full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate...SuggestedFull timeWork experience placementWork at officeFlexible hours- Inova Alexandria Hospital is looking for a dedicated Manager of Sterile Processing to join the team! This role will be Full-time Monday-Friday 7:00am to 3:30pm. Inova is consistently ranked as national healthcare leader in safety, quality and patient experience. We...SuggestedFull timeMonday to FridayShift work
$70k - $75k
...customers alike. If you want to do work that matters at a company that notices, this is the place. Why This Role Matters VMI — Vendor Managed Inventory — is one of the most visible ways Shepherd delivers reliability directly to contractor job sites. When replenishment is...Full timeFor contractorsWork at officeMonday to FridayShift work- ...countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team...Full timeSeasonal workFlexible hoursAfternoon shift
- Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise Senior Living, we champion quality of life for...Full timeShift work
$70k - $85k
...Ten4 is looking for a Wireless Help Desk Manager to oversee the Support Services team providing Tier-1 mobility help desk services. This fully remote position requires a minimum of 2 years’ experience managing direct reports and working with ticketing solutions. Key responsibilities...Remote workTen4
Laurel, MD2 days ago- ...(including ColdFusion), collaboration platforms across Microsoft 365 and Google environments, eCommerce solutions, retail store management, NetSuite financial planning and reporting, and genealogy-focused platforms and datasets. This role leads a small internal IT team...Full timeContract workLocal area
Hartman Executive Advisors
Washington DC4 days ago - ...and governance framework that will support our continued growth. As a fully remote organization operating across 19+ states and managing sensitive legal, donor, and advocacy data, we operate in a high-stakes legal and political environment that requires thoughtful...Full timeLocal areaRemote workFlexible hours
Lawyers for Good Government
Washington DC4 days ago $165k
Description Position: Helpdesk Manager - Level I Location: Rosslyn, VA Clearance: Secret The Help Desk Manager Level I is an entry-level management professional responsible for overseeing the daily operations of a help desk team. This role focuses on ensuring...$3,500 per month
...ARSIEM is looking for a Technical Engagement Network (TEN) Lab Manager with customer service and IT support operations to be a member... ...experience ~3+ years of directly relevant experience in IT Helpdesk support. ~3+ years MacOS and iOS experience. ~ Good problem...$85k - $100k
...Reports to Director, Information Technology Job Summary The Service Desk Manager plays a crucial role in fostering positive customer interactions through excellent communication skills, a professional demeanor, and meeting the unique needs of a varied internal customer...Work at officeThe Heritage Foundation
Washington DC3 days ago$17 - $26 per hour
...person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer...Hourly payFull timeSeasonal workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shift$175k - $200k
...traditional channels. The ideal candidate brings a hands-on approach to marketing execution combined with the strategic acumen to manage agency and vendor partnerships that extend our reach and amplify our message. This position reports directly to executive leadership...Full timeContract workFor contractorsInternshipWork at officeRemote workFlexible hours$80k - $110k
...maintenance projects. Coordinates projects logistics with hospital staff, safety department, and facilities department. Provides Project Management for Sustainment, Restoration and Modernization Projects. Essential Duties and Responsibilities * Planning, researching, and...Full timeContract workTemporary workFor contractorsWork experience placementFor subcontractorWorldwide$80k - $85k
...approved budget, while providing the client with the maximum value for the dollars spent. * Coaches and supports team to optimally manage wages, food & beverage cost, and controllable expenses (e.g., restaurant supplies, uniforms, etc.) * Reviews financial reports...Full timeContract workWork at officeLocal areaRemote workFlexible hours$27 per hour
...performers and disciplining employees who fail to meet reasonable standards of work performance. Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety. Acts as the contact person for employees with...Hourly payFull timePart timeLocal areaRemote workFlexible hoursShift work- ...technology that makes it possible. Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most. We operate with urgency, intensity, and ambition...Full timePrivate practiceWork at officeWork from home
