Average salary: $61,306 /yearly
More statsSearch Results: 37,005 vacancies
Helpdesk Specialist
Insight Technology Solutions, LLC is currently seeking quality professionals to provide Contact Center Services for... ...calls and/or emails to the next level as required.
Manage and update stakeholder profiles in SIMA and databases accurately...
Suggested
Full time
Flexible hours
Responsibilities:
Key Responsibilities:
Direct supervision of the Helpdesk Support Team, including scheduling, training, and performance... ...practices in all aspects of incident, problem, and change management.
Develop and maintain a comprehensive knowledge base,...
Suggested
Remote job
Monday to Friday
Zachary Piper Solutions is seeking a Helpdesk Technician to support the HIRT program on a long-term contract. The Helpdesk Technician... ...include Windows, Linux/Unix & MacOS
•Experience with Asset management practice and principles
•Experience using Ticketing systems...
Suggested
Holiday work
Contract work
Remote job
...Positions: Tier II helpdesk technician
Location: Alexandria, VA
Duration: Long Term
Clearance: Secret
Certifications: Sec+
Job description:
~ As a Sr. Service Desk Support Technician , you will provide Tier 2 support for escalated hardware...
Suggested
Work experience placement
Remote job
Job Title HELPDESK CUSTOMER SERVICE Client Company/Dept. Name U.S. National Park Service- (Dept of Interior) ddress 1849 C Street NW City Name Washington State Name DC-District Of Columbi Zip Code 20005 If others (Address) Duration of the project 12 months Sep 29, 2023...
Suggested
For contractors
Second job
Remote job
Relocation
Monday to Friday
...elite companies to receive the highest form of third-party validation.
Summary:
~ ValidaTek is searching for a Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee the operations of the help desk operations that supports a large DoD IT infrastructure program...
Suggested
...Premier international law firm seeks a Technical Analyst.
Position requires experience:
Working for a law firm
Document management tools (iManage)
Providing "white glove" service
MS Office, M365
Supporting Teams and Cisco
TCP/IP and Windows networking...
Suggested
3 days per week
...Possess and apply comprehensive knowledge across key tasks and high-impact assignments.
Populate a consolidated Knowledge Management solution to provide Tier I Self Service Portal to user populations and provide a centralized knowledge repository for assigned applications...
Suggested
Contract work
Remote job
Patriot, LLC is looking for a Helpdesk Technician NOC Tier 2 to support our client's mission.
RESPONSIBILITIES
•Receive and resolve... ..., WhatsUp Gold (WUG): MS Office, Microsoft TEAMS, MS Exchange Management Console, Internet Explorer.
•Provide Tier I support to...
Suggested
Holiday work
Full time
Contract work
Temporary work
For contractors
Remote job
Night shift
...proprietary systems, platforms and software proprietary. The Web Helpdesk and Customer Support (Level 1) professional must have hands-on... ...and its customers in tasks related mostly to Drupal Content Management System (CMS) websites. This person will also support customers...
Suggested
Remote job
Full time
Shift work
...Job Description
Job Description Position: Tier 2 Helpdesk
Location: Ballpark, Navy Yard – Fully Onsite
Are you looking... ...other medium and logging and assigning those requests in a ticket management system.
Collaborate with the other members of the IT...
Suggested
Permanent employment
Contract work
Local area
Afternoon shift
IT Helpdesk Manager
Immediate FTE opportunity for a IT Helpdesk Manager! The selected candidate will be responsible for the frontline Tier 1/2 support staff to that provides solutions for internal and external customers across multiple corporate verticals. The primary...
Suggested
Immediate start
Shift work
Weekend work
Overview:
HORUS Technology Solutions is looking for a QA/Helpdesk Analyst to ?join our team.
?
The QA/Helpdesk Analyst role test system upgrades and enhancements and helps users with any questions and issues they may encounter. Review and validate system documentation...
Suggested
Work experience placement
...Job Description
Job Description Description: HSPD-12 Helpdesk Specialist
Washington, DC (On-site)
Full time, Exempt
Security... ...federal clients.
The HSPD-12 Help Desk Specialist will manage Tier I, II, & III level customer support and troubleshooting....
Suggested
Full time
Local area
Monday to Friday
...Job Description
Job Description Job Title: Helpdesk Specialist Journeyman (Onsite)
Location: Washington, DC
Duration: 12... ...(e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools
Log and route service requests and incidents in an incident...
Suggested
Work experience placement
Remote job
$30 - $38 per hour
Kforce has a client in Washington, DC that is seeking an IT Helpdesk Support.
Responsibilities:
* Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
* Respond to queries either in person or over...
Contract work
...Job Description
Job Description Title: Helpdesk Specialist
Location: Greenbelt MD - NASA
Duration: Full Time
Job Description... ...process (mass outreach/email marketing, correspondence management, administrative workflow).
Previous Technical support ticket...
Full time
Contract work
...Job Description
Job Description As the Helpdesk Support (Senior) (NCR) , you will act as a model of customer service excellence... ...Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during business hours.
~Provide IT support services...
Holiday work
Temporary work
For contractors
Local area
...Job Description
Job Description Title: CRM Helpdesk
Location: Washington, DC- on the job training will be held in Fairfax,VA... ...have the ability to assist customers with Customer Relationship Management (CRM) technical support issues as well as consulting with customers...
Temporary work
Remote job
...Summary:
Reporting to the Manager, IT Help Desk, the Technical Analyst is primarily responsible for troubleshooting and resolving all assigned technical issues. All client-level issues and requests are to be addressed by the Technical Analyst. In the event an issue...
