Search Results: 1,217 vacancies
...Medsender and troubleshoot issues they may encounter; Actively collaborate with the dedicated engineering team to address and resolve technical issues that arise; Contribute significantly to the creation of support documentation and customer resources...Hiring Fast...
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...and project tracking; Act as a backup resource during executive assistants' out-of-office periods; Develop skills and capabilities to transition into an EA role in the future; Maintain discretion and security awareness in handling sensitive information...Hiring Fast...
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...outstanding self-pay balances; Act cooperatively and courteously with patients, visitors, co-workers, management and clients; Meet and maintain daily productivity and quality standards; Maintain composure when handling particularly difficult calls with customers...Hiring Fast...
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...maintain documents, files, and records and handle office supplies inventory and place orders when necessary; Prepare and edit documents, reports, presentations, and other materials using Microsoft Office Suite (Word, Excel, PowerPoint) or other software tools...Hiring Fast...
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...Proactively report issues and ideas to CX management and cross-functional partners; Meet and exceed performance metrics; Toggle between and master tools and interfaces such as the company's CX CRM tool, order management system, and internal Knowledge Base...Hiring Fast...
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Sunday
...understand where it should be escalated; Perform minor maintenance and correction tasks within the Reconstruct platform; Maintaining a fair understanding of Reconstruct to effectively troubleshoot support issues; Update technical documentation as appropriate...Hiring Fast...
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...unresolved customer issues to the Customer Experience Manager or the appropriate department(s) for further investigation and the best possible resolution; Maintain accurate customer records by updating account information and documenting interactions in Zendesk...Hiring Fast...
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...to best use the product to achieve customer outcomes; Identify and report bugs, surface product feedback, and collaborate with the product team to advocate for client satisfaction; Accurately and efficiently complete application review tasks for clients...Hiring Fast...
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...ensuring the best outcomes for both clients and our organization.
Exhibit self-discipline, a critical trait for success in a remote work environment.
Embrace the ability to work primarily remotely, and relish the freedom it offers to grow both personally and...
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...management); Draft and improve customer-facing and internal support documentation; Leverage AI tools to maximize the scalability of the support function; Work cross-functionally with other teams to identify opportunities to improve the customer experience...Hiring Fast...
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...$20-hr / Unlimited PTO / Health, dental & vision / 401k match / Home office allowance / Weekday & Weekend availability - As a Customer... ...inquiries with precision and efficiency; Offer comprehensive technical assistance to both Web and Mobile app users...Hiring Fast...
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...related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant... ..., and flag issues as they occur; Promptly escalate more complex problems to appropriate internal team members...Hiring Fast...
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...resolve customer issues or reported bugs with a sense of urgency; Engage with the Product team to translate customer feedback into actionable product updates and improvements; Author and maintain internal and customer-facing knowledge base documentation...Hiring Fast...
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...efficiently; Serve as the conduit from the CrossFit Games to the public and participants (athletes) who have questions or need information; Provide backend support for all virtual and in-person CrossFit Games competitions; Update macro's and write FAQ articles...Hiring Fast...
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...customers and truck stop partners; Provide above-and-beyond, amazing service; Develop an expert understanding of the Mudflap product to effectively help customers; Work cross functionally to identify ways to enable world-class customer service at scale...Hiring Fast...
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...ownership, and sound judgment; Gather and accurately document the pet's medical information and schedule appointments in an effective manner; Guide emotional conversations in a calm and peaceful manner; Meet all productivity, quality, and performance standards...Hiring Fast...
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...completeness before entering it into the database; Perform quality checks on data to ensure accuracy and consistency; Collaborate with other team members to ensure data is entered and maintained correctly; Assist with other clerical duties as assigned...Hiring Fast...
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...their goals, directing them to best practices and answering product questions; Prioritize and manage your backlog of tickets, and stay on top of responsibilities; Manage support documentation; Gather product feedback and share it with the engineering team...Hiring Fast...
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...events; Coordinate complex travel arrangements and process expense reports; Maintain strong cross-functional partnerships and communication with operations and administrative partners; Be discrete and use good judgment when handling sensitive information...Hiring Fast...
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...Office Admin you'll: Perform a variety of billing and administrative tasks including billing and payroll; Focus on setting up billing for new clients- managing upgrades/downgrades to their monthly subscriptions- and- following up on any delinquent accounts...Hiring Fast...
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