Job Description
Are you an exceptional leader with a passion for driving growth and creating impactful customer experiences? Do you revel in the world of technology and have a relentless drive for excellence? If so, RCN Technologies invites you to join our extraordinary team in revolutionizing the technology industry. We are not just another tech company-we are trailblazers, disrupting the market with our commitment to unmatched customer service and cutting-edge solutions.

Why RCN Technologies?

At RCN Technologies, our company culture revolves around our Core Values: "Enjoy the Journey," "Embrace Development," "Extreme Ownership," "Stronger United," and "Create Wow." Our team members embody these values daily, creating a fantastic work environment where innovation and growth thrive. We invest in our employees' professional development by providing access to top-notch industry training and integrating with key partners to ensure you stay at the forefront of the ever-evolving technology landscape.

Extraordinary Opportunities Await

Joining RCN Technologies means being part of a dynamic industry that continuously changes and grows. Our focus on new technologies like 5G, Private Cellular Networks, and Mobile Connectivity Solutions means you will be working on groundbreaking projects and solutions that redefine the way people connect.

We Value Our Team

We don't just talk about teamwork; we actively foster it. Our EOS business operating system empowers collaboration across the organization, ensuring that your voice is heard and valued. Our leadership team is engaged and approachable, inviting contributions from every employee, regardless of rank. We celebrate individual successes and accomplishments through team lunches, recognition programs, and an on-tap beer to toast to your achievements.

Proud of Our Achievements

As a company, we have achieved significant milestones, earning a spot on the Inc. 5000 list for three consecutive years and becoming the first woman-owned business globally to be certified in 5G technology by the industry leader in enterprise cellular solutions. Our dedication to our employees has led to being consistently rated as a Top Workplace by the Knoxville News Sentinel.

Work-Life Integration Matters

We understand that work and life should go hand in hand. At RCN Technologies, we support work-life integration through flexible schedules and leave benefits, work from anywhere days, as well as inclusive family events during and after work hours. We want you to thrive in both your personal and professional journeys.

Join the Innovation

As our Integrated Solutions Sales Manager, you will play a pivotal role in driving sales excellence, fostering team growth, and optimizing customer experiences. You will be at the forefront of our innovative solutions, disrupting traditional telecommunications and connectivity channels.

What You'll Do

At it's core, this role will focus on leadership, management, accountability, coaching, and collaboration within the sales team and cross-departmentally.

You will lead a high achieving, innovative solution setting, competitive sales team to capture quarterly and annual revenue goals. The integrated solutions team is tasked with discovering, qualifying, negotiating and closing deals for our 5G and LTE wireless WAN solutions and services with our customers and evangelizing the same solutions with our referral partners to extend our sales reach.

Other responsibilities will include:

Marshal and instill the team vision, message and story with reps, partners and customers
Generate accountability through effective staff 1:1s, pipeline reviews, and adhoc conversations
Be a diligent student of leadership and sales leadership through the consumption of books, blogs, podcast and more
Energize the team through broadcasting sales stack rank results on a weekly, monthly and quarterly basis
Initiate and maintain true coaching/mentee relationships with reps to make them more effective in their roles and more successful in sales
Understand the commission plans forwards and backwards and mentor the team to follow the money while achieving quarterly goals
Spend time "in the field" with reps by actually running appointments or calls with them; Coach for improvements based on observations
Orchestrate, organize, and report on the team sales plan and funnel
Collaborate with the Vice President of sales to develop, manage, enact and cascade the team go to market strategy, sales message, and plan
Collaborate with the Vice President of sales to report progress to plan, state of funnel
Collaborate with the Vice President of sales to identify new market opportunities and revenue streams
Collaborate with marketing to identify gaps in current marketing material or new opportunities to market toward
Collaborate with manufacture and service provider partners to create strategic collaboration between sales teams
Maintain accountability for employee job requirements, success criteria, policies, and procedures, fostering a culture of extreme ownership.
Drive continuous improvement efforts, increasing efficiency and accuracy across the team.
Plan and recruit to maintain necessary staffing levels to achieve company targets.

How to Apply

Please apply through our careers portal at Make sure to include a resume, cover letter, and any work samples relevant to the communicating your ability to be successful at the position.

Requirements

The following characteristics are foundational for success in this leadership role:

Exceptional Leadership: Proven track record of successfully leading teams and motivating employees.
Education: A four-year degree in Business, Sales, Management, or a relevant field.
Experience: At least 3 years in a sales or consulting leadership position (technology sales experience preferred; networking sales experience is a plus)
Tech Savviness: Passion for technology and a desire to stay informed about the latest advancements.
Organizational Wizardry: Proficiency in managing multiple strategies and initiatives concurrently.
Strategic Vision: Ability to make critical decisions and devise organizational plans for success.
Entrepreneurial Mindset: A hunger for driving growth and seeking out opportunities for improvement.
Superior Problem-Solving Skills: Capability to tackle complex challenges and find innovative solutions.
Excellent Communication: Stellar verbal and written communication skills to engage with stakeholders.
Technology Know-how: Knowledge of Wireless Technology, Networking, and Telecommunications preferred.
Collaborative Spirit: Ability to work effectively with others on a common task, respecting the needs and contributions of the team.

Other Required Skills

Strong business email, phone and communication etiquette
Proficiency in Microsoft Office Outlook, Word, PowerPoint, and Excel
Proficiency in CRM systems; Zoho experience a strong plus
Experience and efficacy in managing and reporting a sales pipeline
Experience in sales; experience selling wireless technology hardware or WAN software a plus
Enterprise and government sales experience a strong plus
Experience coaching and leading an effective team of sellers

Other Requirements

Able to travel for rep ride-alongs, customer appointments, and industry events.
Able to engage in manual labor - lifting of boxes, moving equipment, etc - when needed

Ideal Candidates Should:

Have serious passion and interest in leading, coaching and managing a team of sales reps to hit quota and compensation goals
Enjoy the and see a long-term career within the technology industry
Be a diligent student of effective sales process and desire to coach/mentor sales people to become more effective in their roles
Have a strong sense of entrepreneurship, ownership and vision in order to elevate the business unit, expand into new revenue streams, and marshal the team's message
Have a strong sense of awareness in context of identifying "shiny pennies" and steering the team away from projects that distract from the team goal and vision
Believe and advocate for a culture of accountability, results and positivity within the sales organization
Is excited by the prospect of making a true impact on a small but rapidly growing technology solutions company
Have the creative intelligence and technical understanding to recognize good business opportunities for custom projects, and say yes to engagement within those opportunities
Embody and align the team behind the company WHY- to create a counterculture technology integration experience for our customers and create a counterculture company experience for our employees

Benefits

Competitive Compensation: We recognize and reward excellence with competitive compensation tailored to your experience and achievements.
Health Coverage: We offer health, vision, and dental insurance options to ensure your well-being (Health/Dental: 55%+ employer paid, Vision: 100% employer paid).
Work-Life Flexibility: Enjoy Flex Days (work from anywhere), Unlimited Paid Time Off, and 4 weeks of Paid Parental Leave for work-life integration (all are earned benefits).
Family-Friendly Environment: We encourage a family-friendly atmosphere, where you and your loved ones can join us for various events.
Innovative Workspace: Our brand-new, purpose-built office in downtown Knoxville provides a dynamic environment.
Continuing Education: Access to both hands-on and online courses to support your professional development.
Company Culture: Our engaging work environment, casual dress code, team-building meals and activities, and fully stocked refrigerators, snacks, and beer taps create a positive and fun workplace.

Ready to Thrive?

If you're an extraordinary leader with a passion for technology and innovation, join RCN Technologies and take part in shaping the future of connectivity. Apply now to be part of our extraordinary team and leave your mark on the technology industry.