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  • $200k - $250k

     ...Title: Head of Customer Success Reporting to: Chief Revenue Officer Location/Travel...  ...that aligns customer lifecycle management with revenue growth objectives Revenue...  ...and automation to enhance the customer experience, proactively address risk, and surface... 
    Suggested
    Full time
    Casual work
    Remote work

    Get Well

    Bethesda, MD
    7 days ago
  • $154.6k - $176.4k

    Senior Manager, Process Management (Customer Identity, Step-Up Authentication) **Senior Manager - Process Management (** **_Customer Identity, Step-...  ...provides scalable, reliable, simple and compliant identity experiences for partners who integrate with our identity platform,... 
    Suggested
    Full time
    Part time
    Local area

    Capital One

    McLean, VA
    1 day ago
  •  ...our guests with an unforgettable dining experience through impeccable service and a warm, welcoming...  ...to join our team as a Guest Relations Manager. As a Guest Relations Manager, you will...  ...ambiance. Provide exceptional customer service, promptly addressing any issues... 
    Suggested
    Casual work
    Weekend work
    Afternoon shift

    The Park at 14th

    Washington DC
    4 days ago
  • $88.2k - $163.8k

     ...is valued. The Global Client General Manager is focused on client satisfaction, creating...  ...of clients. Providing guidance to customers in the assessment of goals and strategies...  ...productivity & improve traveller/caller experience during service fulfillment. The... 
    Suggested
    Full time
    Immediate start
    Flexible hours

    American Express Global Business Travel

    Washington DC
    5 days ago
  • $24 - $30 per hour

     ...Client Service Manager - Center for Bird and Exotic Animal Medicine (CBEAM) – Bothell...  ...ensure smooth operations and an excellent experience for clients and their pets. You’ll help...  ...Knowledge, Skills, and Abilities Customer service experience highly preferred Basic... 
    Suggested
    Full time
    Work at office
    Local area

    Ethos Veterinary Health

    Washington DC
    5 days ago
  • $163.9k - $245.3k

     ...Description: Forward Deployed Engagement Manager Location: Washington, DC (with...  ...Pacific, or the Middle East to be onsite with customers. As an EM on our public sector delivery...  ...customers, and ensure an incredible customer experience. This role is ideal for someone who... 
    Suggested
    Contract work
    Work experience placement

    Sitreps

    Washington DC
    2 days ago
  • $57.49k - $86.23k

     ...regional, and national brands reach potential customers through multiscreen TV advertising. Our...  ...account activities and monitor and manage collections. + Maintains up-to-date customer...  ...how you do your job. + Own the customer experience - think and act in ways that put our... 
    Suggested
    Work experience placement
    Local area
    Night shift
    Weekend work

    Comcast

    Bethesda, MD
    4 days ago
  • $124.5k

     ...fast, reliable internet connectivity to customers beyond the reach of existing networks. From...  ...The Business Customer Experience team seeks an experienced Enterprise Support...  ...service health through key network metrics, managing technical escalation workflows, and ensuring... 
    Suggested
    Permanent employment

    Amazon

    Washington DC
    13 days ago
  • $100k - $313.95k

     ...markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive...  ...contribute to the company's success. As a Sr. Relationship Manager within PNC's C&IB organization, you will be based in within... 
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    Full time
    Temporary work
    Part time
    Work experience placement
    Remote work

    PNC

    Washington DC
    22 hours ago
  • $139.3k - $232.2k

     ...soul of our company, and every success we experience begins with them. Together we are...  ...enhance the experience of our employees and customers. Overview This is a onsite or hybrid...  ...banking by building, developing and managing new and existing Commercial Real Estate... 
    Suggested
    Temporary work
    Work experience placement
    Local area
    Work visa
    Flexible hours

    Disability Solutions

    McLean, VA
    2 days ago
  •  ...markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive...  ...to contribute to the company's success. As a Relationship Manager I-Healthcare Business Banker, you will be based in Vienna,... 
    Suggested
    Full time
    Temporary work
    Part time
    Work experience placement

    PNC

    Vienna, VA
    15 hours ago
  • $100k - $150k

     ...thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco...  ...renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given... 
    Suggested
    Work experience placement
    Worldwide
    Flexible hours

    SHI

    Washington DC
    25 days ago
  •  ...Client Success Manager About Keep Company Keep Company is on a mission to make human...  ...transformative, measurable employee experiences at leading law and professional services...  ...Client Success Manager to own and scale the customer experience lifecycle for our enterprise... 
    Suggested
    Full time
    Work experience placement
    Remote work
    Flexible hours
    3 days per week

    Keep Company

    Bethesda, MD
    25 days ago
  • $43.99 - $85.63 per hour

    **Job Description** The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer...  ...focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Flexible hours

    Oracle

    Washington DC
    9 days ago
  • $67.5k - $111k

     ...Act as the main point of contact for your customers. Building and fostering relationships...  ...accountability, and resourcefulness to effectively manage an assigned book of business in a fast-...  ...desired. + 7+ years of customer-facing experience as a business practitioner and... 
    Suggested
    Hourly pay
    Temporary work
    Remote work
    Work from home
    Flexible hours

    Oracle

    Washington DC
    5 days ago
  • $60k - $70k

     ...Summary As a Customer Success Manager, you will play a pivotal role in our Customer Success organization, driving customer satisfaction and...  ...and cultivating new ones, ensuring a seamless customer experience and contributing significantly to our sales momentum. This... 
    Full time
    Work at office

    Brivo

    Bethesda, MD
    3 days ago
  • $70k - $90k

     ...The Customer Success Manager (CSM) on the Relationship Management Team is responsible for all the activities related to helping our customers...  ...revenue   Renewal rates about 90%  Preferred Education and Experience   ~2-5 years of experience in Account Management or SaaS... 
    Full time
    Work experience placement
    Work at office
    Local area
    Remote work
    Visa sponsorship

    ClearPoint Strategy

    Arlington, VA
    a month ago
  • $100k - $120k

     ...economy. Our industry-specific business management solution is engineered to address real-...  ...—we are a community of partners, customers, and creators committed to elevating business...  ...improve processes to enhance customer experience.    Qualifications Requirements... 
    Full time
    Remote work
    Worldwide
    Flexible hours

    Acumatica

    Washington DC
    20 days ago
  • $50k - $60k

     ...professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. We seek an energetic...  ...business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced... 
    For contractors
    Work at office
    Local area
    Afternoon shift

    Arceli Brown - State Farm Agent

    Springfield, VA
    3 days ago
  • $226k - $257.9k

     ...Overview Director, Product Management - Customer Fraud Product Management at Capital One focuses on reimagining value creation, driving innovative and sustainable customer experiences through technology. This role is part of Capital Ones Ra Customer Core Organization... 
    Full time
    Part time

    Capital One National Association

    McLean, VA
    7 days ago
  •  ...Description ESC has an exciting opportunity for a Customer Speaker Program Manager to join our premier client's team. This role will focus...  ...management expertise, exceptional organizational skills, and experience coordinating cross-functional teams to deliver high-... 
    Full time
    Contract work
    Work at office

    Educated Solutions Corp

    Arlington, VA
    15 hours ago
  •  ...a visionary and strategic Director of Customer Success to lead our Customer Success organization...  ...mission is to transform the customer experience from a series of individual product...  ...scale a high-performing team of Program Managers, Technical field support team, Training... 

    LaBine and Associates

    McLean, VA
    more than 2 months ago
  • $100k - $150k

     ...Self-Driving System, and toolchain to help customers build intelligent vehicles and shorten...  ...flexibility and trust our employees to manage their schedules responsibly. This may include...  ...~ Bachelor's Degree ~3+ years of experience in technical sales, ranging from enterprise... 
    Full time
    Contract work
    For contractors
    For subcontractor
    Casual work
    Work at office
    Remote work
    Day shift

    Applied Intuition

    Washington DC
    15 hours ago
  • $115k

     ...business priorities and intentionally creating a rewarding employee experience, Sikich has developed into a highly regarded provider of...  ...relevant field or 3 years equivalent work experience ~3+ years customer-facing experience in GxP regulated Life Science Industry. ~... 
    Full time
    Work experience placement
    Local area
    Remote work
    Flexible hours

    Cotton & CO

    Alexandria, VA
    3 days ago
  • $103k

     ...owners, motivated by hitting monthly targets, and able to manage a steady mix of calls, emails, video conversations, and follow...  ..., and effective closing. Qualifications ~1+ years of customer-facing experience ~ Excellent communication skills across phone, email, and... 
    Full time
    Temporary work
    Casual work
    Work at office
    Immediate start
    Flexible hours

    Clutch

    Washington DC
    4 days ago
  •  ...Personal Lines Account Manager Personal Lines Account Manager Our Reston/Herndon...  ...personal lines clients - any high net worth experience is a big plus, but not necessary. The...  ...day delivery of high quality insurance customer service to these high net worth individuals... 

    MR Fairfax

    Herndon, VA
    1 day ago
  • $160k - $200k

     ...rating. Black Kite serves more than 3,000 customers in a wide range of industries and has...  ...best folks in cyber third-party risk management? We are seeking a motivated Mid-Atlantic...  ...deliver a seamless onboarding and customer experience. Pipeline Development: Build and... 

    Black Kite

    Arlington, VA
    15 hours ago
  • $216k - $324k

     ...introducing innovative solutions to new customers, in addition to growing our existing partnerships...  ...account revenue and profitability. Manage and nurture key customer relationships...  ...Role: BA/BS degree or equivalent experience required. A Minimum of 5 years of... 
    Remote work

    Zendesk

    Washington DC
    3 days ago
  •  ...you inspired by the chance to solve your customers' biggest challenges? You can make that...  ...activity & prospecting while effectively managing a complex sales cycle (approximately 6-1...  ...successful in this role, you need: Experience navigating a complex sales cycle from... 
    Local area

    Appian

    McLean, VA
    2 days ago
  • $153.6k - $207.8k

     ...responsible for engaging new and existing customers in transformative projects involving IT...  ...ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer...  ...(CBO) as outlined in the SOW. Your experience in selling services within the technology... 
    Flexible hours

    Amazon

    Arlington, VA
    15 hours ago