Manager customer success team jobs in Philippines

 ...POSITION OVERVIEW The Client Success Manager is a key liaison between the Client and the Services teams within Insight including leading regular interactions with...  ...escalations and work with the Account team to drive customer satisfaction. • Ensures Client insights are... 

 ...now. We are currently seeking a Customer Care Sr. Representative to join our team in Queon CIty, Quezon (PH-QUE),...  ...solutions, applications development and management, managed edge-to-cloud...  ...committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to... 

Position's General Duties and Tasks In these roles you will be responsible for: Answer incoming phone calls from healthcare providers regarding benefits and eligibility, billing and payments, authorizations for treatment, explanation of benefits, etc. Create written...

 ...Position Overview The Customer Care Representative provides a meaningful, omnichannel...  ...ll do at Insight To perform this job successfully, an individual must be able to perform each...  .... ~ Possess a strong work ethic and team player mentality. ~ With good computer... 

 ...Overview The Client Operations Manager will be responsible for...  ...at Insight •    Lead a team of Client Operations teammates...  ...ability, forecasting, feedback, customer service, efficiency and...  ...and services, we help clients successfully manage their IT today while transforming... 

Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow...  ...when handling different topics Identify customers’ needs, clarify information, research...  ...knowledge and performance level Meet personal/team qualitative and quantitative targets... 

 ...others. We're looking for a Bilingual Chinese - English Non-Voice Customer Support agent or Happiness Officers that will provide...  ...efficiently 5. Maintain happiness and positivity in every customer and team interaction We ask our Happiness Officers to have: 1.... 

 ...QA strategy along with SOM/OM and Account Managers (remedial plan) ○ Defines standards and...  ...Cause Analysis meetings with the Management Team ○ Ascertains that the QA Team follows...  ...Tools and processes Data Analytics Customer Experience Other Skills and... 

 ...responsible for coordinating Workforce functions which includes management of workforce personnel, headcount, forecasting, reporting,...  ...process improvements. The Workforce Coordinator is responsible for a team composed on Real-Time Analysts, Workforce Analysts, Schedulers,... 

 ...Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest...  ...Inc. is currently seeking a Sr. Sales Manager responsible for successfully expanding Supermicro's customer base...  ...and working with cross functional teams - including Engineering, Finance, Logistics... 

 ...principles: Our Mission Statement Mission Leader role definition. STRIDES values 2. Manage operational information of the business areas Works with the business teams, leveraging technology when necessary. Assists the process owners to find the best way to... 

 ...administration and Incident management of our clients’ server infrastructure...  ...issue resolution in a multi-customer Managed Services Environment...  ...technical and non-technical teams, as well as customers’...  ...services, we help clients successfully manage their IT today while... 

 ...and break/fix support of client’s managed appliance. You will be working with a team of IT professionals in...  ...phone calls, chats or self-service customer touchpoints and assist clients for...  ...communications skills Able to successfully manage multiple priorities Strong... 

 ...Shopper and CXO to join their team. This leadership role is...  ...global marketing plans, portfolio management, new product launches, and multi-channel marketing. The successful candidate will be responsible...  ..., maintaining strong customer partnerships, and leading the... 

 ...front line in support of Insight Customers and will provide assistance...  ...at Insight Effectively manage issues through multiple forms...  ...Work closely with other team members to identify and suggest...  ...and services, we help clients successfully manage their IT today while transforming... 

 ...Events Associate for GFS Team provides Off Business Hour Support...  ...of communication with the customer in terms of infrastructure health...  ...of the incident management process Process Critical High...  ...and services, we help clients successfully manage their IT today while transforming... 

 ...efficiency, profitability, and expense management for the Client Operations team. What you’ll do at Insight...  ...and RPA teams to onboard customers to automation processes. Represent...  ...solutions and services, we help clients successfully manage their IT today while... 

 ...Engineer will be responsible for managing and maintaining our Citrix...  ...Collaborate with other IT teams to ensure that Citrix VDI environments...  ...issue resolution in a multi-customer Managed Services Environment,...  ...services, we help clients successfully manage their IT today while... 

 ...as directed by the Portfolio team. Additionally, you can expect...  ...recurring processes such as managing room blocks, handling lost and...  ...established quality standards and customer expectations. Reliable:...  ...- that would make you successful in this role. Although some qualifications...