Search Results: 153 vacancies
...Requirements Analyst will be responsible for understanding the needs of the client/business and translating into requirements for the Medallia solution to be developed. They will additionally be responsible for interfacing with GS 14, 15, and SES level clients to provide...
Suggested
Remote job
Full time
Contract work
Work experience placement
...Veterans Affairs. As a Configuration Analyst, they will be responsible for executing the technical requirements captured for each Medallia Program. You will support configuration of the Medallia platform and help ensure quality and consistency of delivery. Additionally...
Suggested
Remote job
Full time
Work experience placement
...to resolve all issues of poor guest service in the most effective manner before guests leave the property
* Ensure satisfactory Medallia (i.e., guest satisfaction survey) scores and take action to correct any deficiencies in all departments in the hotel
Employee Satisfaction...
Suggested
Full time
Worldwide
Night shift
...- Make outbound calls to all customers to discuss online reviews, send out NiceJob! invitations in conjunction with releasing the Medallia project survey.
- Release all project surveys in the Signature Service portal with accurate customer contact information.
- Prepare...
Suggested
Hourly pay
Holiday work
Day shift
Saturday
Monday to Friday
...hand-written turndown cards and VIP amenities in conjunction with Housekeeping, Room service and FD.
To review and respond to Medallia comments from Select Guests.
To deliver unique requests and anticipate guest needs based on past alerts.
To serve as the Ambassador...
Suggested
Holiday work
Night shift
Weekend work
...expectations and creates an exceptional customer experience.
Leads store team to exceed customer expectations and achieve a high Medallia score .
Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
Ensures...
Suggested
Shift work
...Operations on regular basis.
•Ensures that resort guest feedback is accurately tracked, monitored and evaluated to ensure high scores in Medallia.
•Maximizes the revenue potential of the approximately 334 guest rooms and suites.
•Creates and maintains guest service...
Suggested
Holiday work
Night shift
Weekend work
Fine-Tune Your Search!
Filter the job list with Smart Tags that match your preferences
Internship(20)
Weekly pay(23)
Immediate start(71)
Windows(18)
Work Overtime(29)
Monday to Friday(36)
Weekend work(51)
Afternoon shift(36)
Temporary work(65)
Night shift(54)
...satisfaction by maintaining the product and service quality standards
Regularly review all metrics including, but not limited to: Medallia, Kipsu, Quality Assurance Inspections, Shopper Reports, Financial Reports/Audits, Team Member Surveys, Compliance Training and...
Suggested
Daily paid
Holiday work
Local area
Outdoor
Flexible hours
...for all associates.
Responsibilities:
Maintains standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping ratings, and ability to execute all Omni Hotels facility standards and guidelines.
To ensure a smooth, efficient...
Suggested
Holiday work
Shift work
...understands them and that they execute said expectations within the proper guidelines.
Provide support and leadership to accomplish our Medallia food quality score
Checks and controls sign-in and sign-out procedures for kitchen staff.
Perform any other job related...
Suggested
Holiday work
Flexible hours
...within department for monthly Highgate Hotel team meeting.
Focus the Housekeeping Department on their role in contributing to Medallia Scores.
Monitor all V.I.P.'s, special guests and requests.
Review Housekeeping log book and Guest Request log on a daily basis...
Suggested
Hourly pay
Shift work
Night shift
...presentations
Maintain & improve Omni Montelucia standards for timely delivery of food orders
Strive to achieve and surpass Medallia Scores
Qualifications:
High School diploma or equivalent
Hospitality management degree or some college preferred...
Suggested
Holiday work
Local area
Shift work
Night shift
Weekend work
...exceptional customer experience.
•Supports the Manager to lead the store team to exceed customer expectations and achieve a high Medallia score .
•L everage s all customer feedback to take appropriate actions and prevent or resolve customer concerns.
•...
Suggested
Shift work
...always keeping in mind the best interest of the hotel.
Implement & maintain company service standards through training, reviewing Medallia Scores, and setting goals within each department.
SUPERVISORY RESPONSIBILITIES
~ Supervise all areas of the hotel during...
Suggested
Shift work
Night shift
Afternoon shift
...guest service by encouraging and rewarding responsive guest assistance.
Meets or exceeds hotel guest satisfaction measures and Medallia parameters.
Ensures hotel standards and services contribute to the delivery of consistent guest service.
Implements and practices...
Suggested
Local area
...businesses (to include Charlotte Athletic Club, Museums, Restaurants, BOA Plaza, Epicenter, Malls) Understand the importance of our Medallia scores. Maintain 4 - Star/4 Diamond Standards of guest service Maintain unexpired CPR certification at all times Aid guests in...
Holiday work
Seasonal work
Local area
Immediate start
Outdoor
Flexible hours
Shift work
Night shift
Day shift
Afternoon shift
All shifts
Overview:
The Guest Experience Manager will manage and analyze Guest Satisfaction, trends, Medallia, Trip Advisor, HRI Mystery Shops, Standard Tests in Ops Departments (Both Rooms and F&B) and overall hospitality. Primary goal is to achieve customer satisfaction 100...
Holiday work
Local area
Weekend work
Afternoon shift
...receive feedback
Observe, teach, and correct associates' service
Assist manager with schedule, forecast, payroll, email, Kronos, Medallia, MOS
Perform any other duties assigned by Management/Chef
Complete daily requisitons from purchasing
Complete monthly...
Holiday work
Flexible hours
Shift work
Night shift
...* Proficient in advanced Excel functions/formula building
* Experience in Tableau
* Survey programming experience (Qualtrics, Medallia, InMoment, etc.)
* Certified Customer Experience Professional (CCXP) Certification
If interested, you may contact:
**Adrian...
Temporary work
...some of the most successful techniques and technologies in the industry. Be a part of a team that has been recognized by Salesforce, Medallia, the Tellys, and more.
Job Details
Primary Responsibilities: - Initiate conversations with and negotiate new event...
Hourly pay
Holiday work
Monday to Friday
