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- Andersen Corporation seeks a Manager Technical Operations & Service Resolutions to lead the diagnosis and resolution of the most complex service escalations across the retail network. You will provide real-time technical direction to the National Service Assessment Team...Suggested
$118.1k - $177.2k
..., you’ll help enable our customers to make the world healthier, cleaner, and safer. The Sr. Quality Program Manager, Customer Defect Tracking & Resolution will lead the global intake, triage, tracking, escalation, and communication of customer-reported defects and quality...SuggestedFull timeTemporary workWork at officeImmediate startRochester, NY27 days ago$60.8k - $79.7k
...Supervisor, Customer Complaints and Resolution (Night Shift - 1:00pm - 10:00pm Required) Requisition Number: 7951 Pay Rate: PGR10 Location... ..., and ensuring necessary department outcomes are achieved. Manages and oversees a team of call center representatives. Motivates...SuggestedWork at officeFlexible hoursNight shiftMETRO
Houston, TX1 day ago$101.18k - $156.82k
...to deliver exceptional experiences that turn possibility into reality. JOB DESCRIPTION:POSITION PURPOSE The Manager Technical Operations & Service Resolutions ensures the effective resolution of the most complex and escalated service situations across the retail network...SuggestedFull timeLocal areaFlexible hours- A growing tax firm in Los Angeles is seeking a Case Manager to act as the main point of contact for clients in tax resolution. This role requires gathering and verifying client documentation and providing exceptional customer service. Candidates should have at least 2 years...SuggestedWork at office
- Curate Partners is seeking a customer support leader to manage intake, triage, and first-point contact for customer inquiries in the... ...investigations, route issues to product/engineering, and track resolution progress. You will also build knowledge base content, develop FAQs...Suggested
- Acuity Inc. in Atlanta, GA is seeking a proactive Customer Order Management Specialist to support channel customers with order entry, inquiries, and issue resolution. You will become an expert who can train others and document knowledge and processes. Key duties include...Suggested
- DoorDash is seeking a Senior Manager for the Credit & Refunds (C&R) Resolutions team to lead strategic initiatives. This role involves optimizing processes using data and AI, managing cross-functional teams, and developing talent within the organization. With a focus on...Suggested
- Milestone Tax Solutions, a fast-growing startup, delivers IRS tax resolution services to help individuals regain financial stability. You will join a team resolving client tax matters under licensed Tax Professionals, drafting IRS/state documents and communicating with...Suggested
$188.5k - $255k
...front of them determines whether they resolve it in seconds or churn in frustration.We're hiring a Staff Product Manager to own the customer-facing resolution experience — the front-end flows that guide a customer from "your account is under review" to "you're all set,"...SuggestedSelf employmentLive inWorldwide- Job Title: Account Resolution Supervisor Position Location: Raleigh, NC. Hybrid, 2+ days/week in office Job Summary: The Account Resolution Supervisor is accountable for the daily delinquency management, compliance execution, and escalation outcomes of the Member Account...SuggestedFor contractorsWork at officeWork visa2 days per week
$120k - $135k
...Email: ****@*****.***: North America Dispute Resolution Group (NA Disputes) work collaboratively with the NA Disputes Practice Group Leader (PGL) and the PG Business Manager (BM). This role aims to accelerate practice group and individual...SuggestedTemporary workPart timeWork at officeWorldwide- Milestone Tax Solutions is a fast-growing startup providing IRS tax resolution services for its clients. We’re dedicated to helping individuals get a fresh start by resolving their tax challenges efficiently and empathetically. Our innovative approach combines technology...Suggested
- Milestone Tax Solutions is seeking a Tax Resolution Assistant to support licensed Tax Professionals in resolving client tax matters. The role involves drafting IRS/state resolution documents, researching tax issues, and maintaining client communications throughout the...Suggested
- Siemens in Wendell, NC seeks a Service Project Manager to lead high level customer resolutions, coordinating across engineering, quality, and manufacturing. The role supports Siemens EA products and allows 5 days remote with occasional visits to Wendell as needed. The position...SuggestedRemote job
$120.4k - $150.5k
...benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™ , which... ..., visit Position Summary The Manager of Client Experience Resolution & Optimization (CERO) leads the intake, triage, and resolution...Local areaFlexible hours- ...leading provider of employee and government benefits, with a nationwide footprint and thousands of employees. The Senior Manager, Premium Resolution will lead a team handling complex premium administration issues, billing inquiries, and lapse prevention, ensuring a strong...
- ...is seeking a Customer Quality Engineer to serve as the primary customer quality contact, addressing concerns and driving timely resolution. You will lead investigations using 8D, 5-Why, and CAPA, coordinate audits and customer requests, and partner with Manufacturing,...
- City of Chicago in the Department of Finance (Benefits) is seeking a Benefits Claims Supervisor to oversee the resolution of ineligible claims and manage staff responsible for claims handling, reporting, and compliance. You will interpret policies, coordinate with contracted...Monday to Friday
- The Charles Schwab Corporation in Phoenix, AZ is seeking a Resolution Manager on the Supervisor Hotline within Client Service & Support to own and resolve supervisor escalations. You will act as the sole point of contact from first touch to resolution, negotiating with...
- ...about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play... ...in the claim process to ensure effective communication and resolution.Provide exceptional customer service to our claimants on behalf...Local areaRemote work
- ...experience by resolving service issues promptly and courteously. You will handle calls, emails, and mail, escalate as needed, and track resolutions in the guest service system. The role requires a high school diploma or GED, knowledge of Microsoft Office, and prior customer...Work at office
- ...Customer Resolution Lead Representative Acuity Inc. is a market-leading industrial technology company. We use technology to solve problems... ...and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus...Work at office
- Support all channel customers with order management Provide exemplary customer service and resolve inquiries Manage simple to complex... ...order management capabilities, ensuring timely communication and resolution of inquiries. Proficient in Microsoft Office tools and...Work at office
$70k - $87k
...delinquency performance in collection queues, advise and work with staff if queues are outside of KPIs and report trends to Account Resolution Manager On a routine basis, monitor collection cases for accuracy of information, documentation, and collection practices. Maintain...Full timeTemporary workWork at office$70k - $87k
BankFund Credit Union is seeking an experienced Account Resolution professional in Washington, DC for a hybrid role with on-site requirements... ...training. The role emphasizes delinquency outreach, case management, and regulatory reporting. The ideal candidate has extensive...- Siemens Mobility in Wendell, NC is seeking a Project Coordinator to drive high-level warranty resolutions by coordinating among engineering, PM, sales and manufacturing. This hybrid role in Wendell requires proactive communication and timely case closures, working with...
- ...Motors is seeking an experienced and highly motivated Senior Manager, Technical Operations & Quality Europe to lead and continuously... ...functional global teams, driving escalation management, issue resolution, and alignment across quality, engineering, product, service,...Remote work
$145k - $160k
The Resolute Application Manager provides day-to-day leadership for the Epic Resolute Professional Billing (PB) application team, ensuring the system fully supports Quest Diagnostics’ revenue cycle, operational, and financial goals. This role is responsible for guiding...$133.53k - $213.31k
...are inspired to achieve their greater purpose. Your future begins here!SUMMARY/OBJECTIVES Functions as a Government Lending Resolutions Manager for the Special Assets Department. As a manager, guides and motivates Commercial Resolutions Officers and the Claims Management...Full timeWork at officeRemote workHome office
