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- Andersen Corporation in Cottage Grove is seeking a Manager of Technical Operations & Service Resolutions. This role focuses on resolving complex service situations, ensuring high quality outcomes through strategic problem-solving and effective decision-making. The successful...Suggested
$60.8k - $79.7k
The Metropolitan Transit Authority of Harris County is seeking a Supervisor for Customer Complaints and Resolution. This night shift role involves supervising Customer Resolution Specialists and providing managerial support to call center representatives, while maintaining...SuggestedNight shift$60.8k - $79.7k
...Supervisor, Customer Complaints and Resolution (Night Shift - 1:00pm - 10:00pm Required) Requisition Number: 7951 Pay Rate: PGR10 Location... ..., and ensuring necessary department outcomes are achieved. Manages and oversees a team of call center representatives. Motivates...SuggestedWork at officeFlexible hoursNight shift- ...to customer satisfaction and has a big outgoing personality. If this sounds like you , please apply! Job Duties Customer concern resolution Customer follow up Working with service advisors to get fast and accurate information to customers Help to facilitate customer handling...Suggested
- A growing tax firm in Los Angeles is seeking a Case Manager to act as the main point of contact for clients in tax resolution. This role requires gathering and verifying client documentation and providing exceptional customer service. Candidates should have at least 2 years...SuggestedWork at office
- ...teams to guarantee customer satisfaction. If you thrive in a fast-paced environment and are committed to seeing issues through to resolution, we encourage you to apply. We offer competitive compensation, health benefits, and opportunities for growth. #J-18808-Ljbffr...Suggested
- Selene Finance LP is hiring a Customer Advocacy Specialist to manage highly escalated customer complaints while ensuring compliance and... ...research and coordination with various teams for effective resolution, contributing to an excellent outcomes-based environment. Selene...Suggested
$103.2k - $114.67k
...enjoy a top tier customer experience by leading our Customer Resolution Specialists and Social Customer Care teams in providing world... ...customer satisfaction.Works collaboratively with the Workforce Management team to ensure appropriate staffing needs and coverage and manage...SuggestedFor contractorsH1bWork at officeRemote work- DoorDash is seeking a Senior Manager for the Credit & Refunds (C&R) Resolutions team to lead strategic initiatives. This role involves optimizing processes using data and AI, managing cross-functional teams, and developing talent within the organization. With a focus on...Suggested
- Gainbridge is looking for a Manager, Customer Resolution and Escalation to establish a new team focused on real-time service recovery and operational excellence. In this high-visibility role, you will design a team to manage customer inquiries across various channels and...Suggested
- Overview The Manager, Customer Resolution and Escalation is a newly created high‑visibility leadership role designed to stand up a new team, define the operating model, and build the muscle that allows us to catch what’s breaking in real time, fix it at the root, and turn...SuggestedTemporary work
- ...will be in office 5 days/week. Essential Functions Provide full resolution and response to verbal and written client complaints received... ...for within the team to serve as super users for the Complaint Management System. Ensure that accurate information and documentation is...SuggestedFull timePart timeWork at officeFlexible hoursShift workDay shift
$98.9k - $112.9k
Principal Associate, Process Manager - Client Engagement & Issue Resolution As a Process Manager (Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer...SuggestedFull timePart timeLocal area$120.4k - $150.5k
...benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers. Judi Health™, which... ...more, visit Position Summary The Manager of Client Experience Resolution & Optimization (CERO) leads the intake, triage, and resolution...SuggestedLocal areaFlexible hours- ...experiences and outcomes. You will own QA operations, escalation management, and vendor performance, coordinating with cross-functional... ...to identify root causes and implement scalable, compliant resolutions that raise service levels and customer satisfaction. #J-1880...Suggested
- Judi Health is seeking a Manager of Client Experience Resolution & Optimization (CERO) to lead intake, triage, and resolution for client-impacting issues within Client Services. You will establish governance for intake workflows, validate issues, and drive consistency while...Remote job
- Judi Health in the United States is seeking a Manager of Client Experience Resolution & Optimization (CERO) to lead intake, triage, and resolution for client-impacting issues within Client Services. You will establish governance for intake workflows and ensure issues are...Remote job
$42.19 - $48.21 per hour
Job Description The Sr. Resolution Manager provides expert service resolution, research, and follow-up to clients who are experiencing a complex or exacerbated service need. The Sr. Resolution Manager uses analytical, problem‑solving, and de‑escalation skills to ensure...Hourly payWork from homeShift workDay shift- VitalShred is seeking a Customer Care Supervisor to lead a high-performing call center team focused on First Contact Resolution. You will manage daily operations, coach staff, and drive process improvements across people, processes, and technology. The ideal candidate will...Afternoon shift
$58.92k - $73.65k
Position Title: Account Resolution Recovery Manager (Collections) Location Location: Corporate Office in Metairie, LA Job ID Job Id: 429 Openings # of Openings: 1 Salary The salary range for this position is $58,920.89 to $73,651.12 based on skills and experience. This...Temporary workWork at office- Account Resolution Recovery Manager (Collections) At OnPath Credit Union, we share a passion for delivering exceptional service. Your primary role will involve building relationships with our members, offering personalized solutions and identifying opportunities to help...Contract workTemporary work
$58k - $61k
...Customer Account Resolution Team Lead Customer Account Resolution Team Lead Job-Type: Full-time temporary position Location:... ...and team performance through continuous coaching, performance management, and accountability while ensuring compliance with company policies...Minimum wageFull timeTemporary workLocal areaMonday to FridayEarly shift$118.1k - $177.2k
..., you’ll help enable our customers to make the world healthier, cleaner, and safer. The Sr. Quality Program Manager, Customer Defect Tracking & Resolution will lead the global intake, triage, tracking, escalation, and communication of customer-reported defects and quality...Remote jobFull timeTemporary workWork at officeImmediate start- Andersen Corp. is seeking a Manager of Technical Operations and Resolution for its Cottage Grove, MN location. This role oversees the effective resolution of complex service escalations across our retail network. The ideal candidate will lead the National Service Assessment...
$101.18k - $156.82k
Position Purpose The Manager Technical Operations & Service Resolutions ensures the effective resolution of the most complex and escalated service situations across the retail network by proactively identifying issues, diagnosing root causes, and driving targeted recovery...Local areaFlexible hours- ...about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play... ...in the claim process to ensure effective communication and resolution Provide exceptional customer service to our claimants on behalf...Full timeLive outWork at officeLocal areaRemote workFlexible hours
Gallagher Bassett
Penn Hills, PA4 days ago - Carnival Cruise Line in Seattle is seeking dedicated Resolution Specialists to join their Contact Center Sales and Support teams. This role is crucial for ensuring clear communication between internal staff and external customers, and you will assist with inquiries and...Flexible hours
- McDonough Bolyard Peck is seeking a versatile MBP Dispute Resolution Practice Professional in Raleigh, NC. This position offers opportunities... ...to 10 years of experience in forensic accounting and project management. Key responsibilities include managing project timelines,...Full time
- ...display and mobility products. You will serve as a key interface between customers and global engineering teams, supporting issue resolution and quality improvement. The ideal candidate will have a Bachelor's degree in engineering, minimum 5 years in automotive quality,...
- OnPath Credit Union is seeking an Account Resolution Recovery Manager to oversee the collections team in Metairie, LA. This role involves managing operations, developing team cooperation, and addressing financial needs of members. Candidates should have a two-year degree...
