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- ...readiness assessments. Establish monitoring, alerting and operational dashboards. Define production acceptance criteria and SLA measurements. Provide technical documentation and knowledge transfer to client teams. Required Skills: ~8+ years of...SuggestedRemote work
- ...practical understanding of SDLC, ITIL, and Agile Frameworks ~ Solid understanding of, and experience with JQL, automation rules, SLA configurations, user management, permission schemes ~ Bachelor's degree in Computer Science or related field a bonus but not required...SuggestedFlexible hours
$50 - $55 per hour
...pressure batch processing windows while meeting strict SLAs. Details: Execute, monitor, and troubleshoot batch jobs using JCL, ensuring SLA compliance. Provide production support for mainframe applications, including incident resolution and root cause analysis. Maintain...SuggestedHourly payFull timeContract workTemporary workWork experience placementImmediate startWorldwideFlexible hours- ...ServiceNow Flow Designer/Workflow automations to orchestrate remediation tasks, approvals, exception/risk-acceptance processes, and SLA-based escalations. Configure automated ticketing and work order creation in Maximo for OT asset remediation, tied back to ServiceNow...SuggestedContract workRemote work
- ...Technical Lead is essential to maintain system stability, minimize production risks, improve service delivery, and ensure adherence to SLA commitments. This role also supports continuous improvements, platform upgrades, and strategic initiatives across the policy...SuggestedLong term contractRemote work
$120k - $202.5k
...patterns for: Batch ingestion and orchestration (Airflow, Databricks Workflows, Snowflake Tasks/Streams, Control-M integration) Window/SLA-driven batch processing with monitoring and rerun safety Migration of legacy stored procedures, PL/SQL, and shell-based ETL to cloud-...SuggestedTemporary workFlexible hours$137k - $188.75k
...metrics. Establish and drive KPIs such as fleet availability, autonomous miles, incident rates, MTTR (mean time to resolution), and SLA adherence. Translate operational data into actionable insights to continuously improve fleet efficiency, uptime, and customer...SuggestedOdd jobWork at officeLocal area- ...provide support for on-call escalations and doing incident & problem management To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team To ensure positive customer experience and CSAT through First Call Resolution and...SuggestedWork experience placement
- ...requirements. Support joiner, mover, leaver (JML) activities and complex access scenarios. Manage queues and prioritize work to meet SLA, quality, and audit expectations. Execute access certifications, attestations, and remediation activities. Independently...SuggestedLong term contractContract workWork experience placement
- ...Remote Duration: 12 months Vendor Name: Mindlance Client name: N/A Rate: $100/hr on C2C TAT/ SLA: Tomorrow 12 PM EST No of Submissions: 3 Job Description: Skills: Background in robotics/sales/applications...SuggestedRemote workWorldwideFlexible hours
$150k - $180k
...Workplace issues resolve with high closure rates, documented outcomes, and compliant processes, with no unresolved ER matters stalling past SLA Schedule ~ Standard business hours, Monday through Friday, with flexibility to support employee relations matters or...SuggestedFull timeLocal areaMonday to FridayFlexible hoursAcquisition.com
Las Vegas, NV1 day ago- ...Responsible for setting and maintaining all operational KPIs in the four walls - warehouse location accuracy, dock to stock, outbound SLA, Order productivity, personnel productivityResponsible for overseeing inventory accuracy and supporting quality assurance activities...SuggestedFull timeCasual workWork at officeFlexible hoursAfternoon shift
$110k - $140k
...clear requirements, realistic commitments, and predictable deliveryEnforce release governance standards, ensuring all deliverables meet SLA expectations and QE approvalsLead architecture discussions and modernization initiatives including service isolation, enterprise...SuggestedFull timeWork at officeLocal areaNight shift$10 per hour
...drivingCustomer Support OperationsEnsure timely, empathetic handling of all inbound support requests (phone, chat, email, social).Monitor SLA performance and act as an escalation point for critical cases.Balance human support with automation and self-service to improve...SuggestedLive inRemote workFlexible hours- ...Responsible for setting and maintaining all operational KPIs in the four walls - warehouse location accuracy, dock to stock, outbound SLA, Order productivity, personnel productivityResponsible for overseeing inventory accuracy and supporting quality assurance activities...SuggestedFull timeCasual workWork at officeFlexible hoursAfternoon shift
- ...management or turned into defects for Product Tech Teams. Own inbound issue queue and ensure work is distributed across team so that SLA’s for response and resolution are met. Curate tickets ensuring that duplicative defects aren’t being opened and tickets are all linked...Immediate startNight shiftWeekend work
- ...for timely pickup. Confirm that all system Reviews are checked and processed multiple times during the shift. Monitor and track SLA orders to ensure deadlines are met. Ensure safety standards (sort, set in order, shine, standardize, sustain) are completed by...Full timeWork at officeShift work
Shipfusion Inc
North Las Vegas, NV11 days ago - ...shortcomings.Coming up with effective strategies to enhance the organization's financial health.Monitor important unit metrics (i.e., LTR, SLA, UPH, etc.) against targets, and adjust resources; ensure SLAs are met on a daily basis; manage the workflow and staffing to ensure...Temporary workSummer workWork at office
Boxzooka E Fulfillment LLC
Henderson, NV13 days ago - ...guest service cultureCoordinate and track marketing projects using established processes, including scheduling, milestone tracking, and SLA adherenceManage on-property digital displays and website content, assist with public relations and social media coordination, and...Work at office
$97.8k - $119.8k
...and grow their businesses. What You'll Do: Lead and develop a global underwriting team, driving consistency, decision quality, and SLA performance, while maintaining an individual case queue workload. Partner with cross-functional teams on special projects and strategic...Immediate startWork from homeFlexible hours$22 - $24 per hour
...all assigned daily tasks and activities per the daily work schedule. Ensure user problems and requests are completed within approved SLA’s. Collaborate with team members to create and maintain standard operating procedures and technical support documentation. Ensure all...Work at officeShift work$113.1k - $208.3k
...-scale technology initiatives, mergers and acquisitions, and divestitures.Own vendor performance and financial management, including SLA/SLO alignment, KPI tracking, executive reporting, budgeting, forecasting, cost optimization, and issue remediation.Lead the enterprise...Contract workWork at officeRemote workWork from home- ...Process Associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met. You will be responsible for keeping accurate records of business...H1bFlexible hours
- ...mentor IT Engineers. Career Development: Guide direct reports through regular 1-1s, performance reviews, and structured career pathing. SLA Accountability: Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations & Infrastructure Identity &...Work at officeImmediate start2 days per week
- ...Scheduling Representatives, overseeing the daily management of all scheduling activity. This role ensures work orders are scheduled within SLA and routed efficiently to maximize technician productivity. The Supervisor is accountable for daily operational excellence,...Work at officeLocal areaShift work
- ...Responsible for setting and maintaining all operational KPIs in the four walls - warehouse location accuracy, dock to stock, outbound SLA, Order productivity, personnel productivity. Responsible for overseeing inventory accuracy and supporting quality assurance...Casual workWork at officeFlexible hoursAfternoon shift
- ...Review demand forecasts and call out when plans don’t match capacity or constraints. Help leadership understand the tradeoffs between: SLA (Service Level Agreement) Inventory Labor cost Compliance risk Participate in S&OP / planning conversations as the voice of...Work at officeLocal areaFlexible hoursShift work
$60k - $65k
...including problem, corrective actions and solutions. · Escalate complex issues with full diagnostics and documentation · Maintain SLA compliance and support quality standards Requirements · Associate degree in IT, Electronics, or related field (or equivalent...Full timeWork experience placementWorldwideHirsch
Reno, NV9 days ago$43.89k
...s). Be accountable for the key operating metrics that drive the satisfaction, retention and profitability of customers, including SLA achievement, NPS, RMR net growth, churn rate, etc. Maintain regular and reliable attendance Qualifications Experience handling...Full timeWork at officeLocal areaImmediate startRemote work2 days per week3 days per week1 day per week- ...protocols Support work order management for in-house staff and vendors while meeting or exceeding site KPIs and assisting with monthly SLA monitoring to identify challenges and plan corrective actions Demonstrate strong collaboration and teamwork within the account...Daily paidTemporary workFor contractors
