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$70 - $80 per hour
...(PBX, PSTN, Teams) and many old PRI/POTS lines that will have to be decommissioned. This is a long-term project migrating the telephony infrastructure first in the US locations and then across global locations. We are looking for a consultant experienced in telephony...SuggestedHourly payFull timeWork at officeLocal areaRemote workLong distanceMonday to FridayShift work- ...advanced understanding and competency in Contact Center Workforce Management discipline. ~Have an advanced understanding of IT/Telephony systems within a contact center. ~Have experience in effectively delivering change within a sales and customer-focused organization...SuggestedFull timeWork at officeFlexible hours
VXI Global Solutions
Remote3 days ago $87.4k - $266.3k
...degree or equivalent experience. Requirements ~2 - 3 years in a consulting role. ~Expert understanding of contact center telephony solutions. ~Solid understanding of the Salesforce Service cloud platform & architecture. ~A keen interest in learning...SuggestedFull timeRemote workFlexible hoursNeuraFlash, Part of Accenture
Remote2 days ago$65k - $80k
...patient assistance programs within a specialty pharmacy or hub services environment. ~Experience with reimbursement, CRM, and telephony systems, and advanced proficiency in Excel and reporting tools. ~Proven ability to lead and develop people leaders, and to drive...SuggestedFull timeTraineeshipWork at officeRemote workGifthealth Inc
Remote4 days ago- ...productivity, quality, attendance, and customer/patient experience metrics. ~Experience using workforce management, call center, telephony, reporting, HRIS, quality monitoring, AI-enabled workflow, or automation tools. ~Proficiency with Microsoft Office, Outlook,...SuggestedFull timeWork at officeRemote workWork from homeFlexible hoursShift work
Call 4 Health
Remote4 days ago $48.3k - $77.3k
...escalate service level risks. ~Other duties and responsibilities as assigned. Qualifications ~HSD/GED and 2 or more years of telephony or call center experience. ~Knowledge of contact center solutions. ~Working knowledge of Excel (can maintain complex...SuggestedFull timeRemote workShift workSouthern New Hampshire University
Remote2 days ago$149k - $175k
...makers. ~Master and maintain expertise of Gong’s product lines and its integration ecosystem for 3rd party solutions - including telephony systems, web conferencing, calendar/email, CRM, and Gong’s API framework. ~Lead, contribute to, or participate in multiple...SuggestedFull timeRemote workWork from homeFlexible hoursGong.io
Remote2 days ago- ...and participating in code reviews, design discussions, and release cycles Requirements ~Experience with real-time voice / telephony systems (SIP, WebRTC, LiveKit) ~Exposure to AI/LLM or conversational voice platforms (no prior experience with Nova Sonic required...SuggestedFull timeInternshipRemote workRelocation
Miratech
Remote3 days ago $95k - $120k
...containment strategies and personalization to improve NPS and reduce AHT. ~Integration & Automation: ~Oversee integration between telephony platforms, CRMs (Salesforce), WFM tools, and analytics engines. ~Implement automation for reporting, routing logic, and...SuggestedFull timeContract workRemote workCareTria
Remote1 day ago$55k
...Inbound, Clinical Reviewers and Back Office teams on optimization of Workforce Engagement tools (Workforce, Performance, Quality, Telephony). ~Ensuring the accuracy and timeliness of WFM reporting of team and overall performance reporting for both internal and external...SuggestedFull timeWork at officeShift workEvolent
Remote2 days ago$140k - $250k
...inference in production. ~Advance Speech-to-Text Modeling ~Build and fine-tune large scale ASR systems robust to accents, noise, telephony artifacts, and code switching. ~Leverage self-supervised pretraining and large-scale weak supervision. ~Improve...SuggestedFull timeWork at officeBland
Remote1 day ago$194k - $223k
...and innovation. ~Experience in financial services or a related industry. ~Experience with voice AI / conversational AI for telephony platforms. ~Familiarity with Salesforce integrations and data workflows. ~Exposure to Snowflake or similar enterprise data platforms...SuggestedFull timeNational Debt Relief, LLC.
Remote3 days ago- ...seeking a Service Cloud Data Analyst to administer and optimize contact center technology platforms, including Service Cloud Voice, AWS telephony infrastructure, and the Calabrio Workforce Management System. This role sources, analyzes, and interprets data from contact center...SuggestedWork experience placementRemote workNight shift
Lifeway Christian Resources
Remote3 days ago $130k - $150k
...Cable, Fiber, or DSL connections hardwired to the internet device are recommended ~Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role ~Employees must work from a dedicated space lacking...SuggestedFull timeFor contractorsRemote workFlexible hoursEvergreen Nephrology
Remote4 days ago$86.8k - $112.9k
...campaigns are measurable, scalable, and aligned to business outcomes. This role manages marketing technology and tracking across digital, telephony, and CRM platforms, supporting data integrity, enabling analytics, and driving clear visibility into performance to optimize...SuggestedFull timeTemporary workFlexible hoursInnovAge
Remote6 days ago$77.91k - $116.86k
...agents and 250,000 members. This role serves as the analytical backbone of contact center performance, transforming complex data from telephony, CRM, WFM, and compliance systems into actionable intelligence that enables leadership to drive service excellence, regulatory...Hourly payFull timeWork experience placementRemote workWeekend workAlignment Health
Remote3 days ago- ...~Frontend: Advanced proficiency in ReactJS and Next.js ~APIs: Proven experience designing secure, scalable RESTful APIs ~Telephony & Communication: 2+ years integrating Twilio (voice, SMS, or automation workflows) ~DevOps: Hands-on experience with Docker and...Full timeWork from homeHome office
CrewBloom
Remote6 days ago - Role Description ~5–6 years of experience in AWS-based application development, including IVR/telephony systems ~Strong experience with Amazon Connect (Contact Flows, Queues, Routing Profiles, Hours of Operation) ~Experience building resilient IVR solutions with proper...Full timeRemote work
Volantsoft Inc
Remote6 days ago - ...non-technical stakeholders ~Experience working in Agile/Scrum environments Requirements ~Experience with real-time voice/telephony systems (SIP, WebRTC, LiveKit) ~Exposure to AI/LLM or conversational voice platforms ~Knowledge of low-code/no-code platform...Full timeRemote workRelocation
Miratech
Remote1 day ago $130k - $160k
...cloud software is deployed as microservices written in Node.JS on top of a NoSQL DB stack (MongoDB, Firebase, ElasticSearch). Our telephony connector layer is a mixture of ASP/.Net and Java code. The customer facing app is written in TypeScript using the modern Angular...Full timeTemporary workRemote workFlexible hoursLivePerson
Remote4 days ago$119.1k - $170.1k
...management and coaching. ~History of achieving results in both omnichannel and back-office environments. ~Familiarity with telephony/omnichannel routing platforms and their integration with WFM processes. ~Experience leveraging automation and advanced scheduling...Full timeFlexible hoursShift workGainwell Technologies LLC
Remote4 days ago- ...clinical care line supporting the Maryland Cannabis Administration, serving as the single point of contact across the client, the telephony platform, and the clinical staff. You will own staffing oversight, service-level performance, quality assurance, and data and reporting...Part timeFor contractorsLocal areaRemote work10 hours per week
CLFC Healthcare and Communications
Remote4 days ago $115k - $130k
...systems, workflow engines, queues, or distributed systems Experience with contact center, CRM, customer support, messaging, or telephony systems Experience with Ruby or Ruby on Rails Benefits ~Medical, dental, vision ~401(k) plan ~Wellness benefits ~...Full timeUJET
Remote7 days ago$104k - $166k
...with containerization (Docker, Kubernetes) for managing distributed mobile emulation workloads. ~Knowledge of SIM management, telephony APIs, virtual phone number services, and SMS verification workflows. ~Experience with behavioral automation frameworks including...Full timeContract workShift workPeraton
Remote17 hours ago- ...announced that it acquired Hyper on April 9, 2026). You’ll work alongside experienced engineers across real-time AI pipelines, telephony, backend infrastructure, and product surfaces. You’ll help influence architecture, build core product features, and shape how our...Full timeInternship
Motorola Solutions
Remote6 days ago - ...~Forte proficiency in Python e/o Node.js. ~Esperienza hands-on con API di LLM e architetture RAG. ~Familiarità con stack telephony (Twilio, Telnyx o simili). ~Capacità di lavorare in autonomia su progetti multi-stakeholder. ~Italiano e Inglese fluenti (B2...Full timeRemote workWorldwide
Customer Analytics Italia
Remote5 days ago - ...the most complex customer issues across NICE CXone and adjacent technologies ~Lead critical escalations involving integrations, telephony, routing, analytics, APIs, and platform infrastructure ~Serve as the technical quarterback across Product, Engineering, Support...Full time
NICE
Remote4 days ago - ...on experience with Zoom and/or RingCentral implementations. ~Solid understanding of VoIP technologies, SIP trunking, and cloud telephony systems. ~Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). ~Experience with CRM systems (Microsoft...Full timeWork at office
UniTriTeam
Remote4 days ago $122k - $177k
...such as member services, claims, provider relations, and utilization management. A critical component of this role is integrating telephony and mobility platforms with clinical and business systems, ensuring that communication tools support the organization’s broader digital...Full timeContract workFixed term contractRemote workFlexible hours- ...to deliver business outcomes. Guide customers through best practices for deploying and scaling agents across web, mobile, and telephony. Analyze agent performance data and conversational logs to identify friction points and optimization opportunities. Own expansion...Full timeRemote work
ElevenLabs
Remote4 days ago
