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  • $136.8k - $205.2k

    Director Agile Product Management - BA06CEWe’re determined to make a difference and are proud to be an insurance company that goes well beyond...  ...too. Join our team as we help shape the future. The Director, Voice of Customer (VoC) Product Management is responsible for... 
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    Full time
    Temporary work
    Work at office
    Remote work
    Flexible hours

    The Hartford Financial Services Group

    Hartford, CT
    4 days ago
  • $149k - $245k

     ...Description:We are seeking an experienced Associate Director, VOC Program Management, to join our CC Solutions Team. In this critical role, you will lead the strategy and implementation of Chewy’s Voice of Customer (VOC) program to identify, measure, and ultimately... 
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    Local area
    Flexible hours

    Chewy

    Bellevue, WA
    4 days ago
  • $190.9k - $334.1k

     ...ServiceNow's fastest-growing Now Assist capabilities: intelligent voice agents that resolve customer interactions end-to-end. The...  ....About the roleServiceNow is looking for a Senior Staff Product Manager to lead the conversational core of its Voice AI platform. This is... 
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    Immediate start
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    ServiceNow

    Santa Clara, CA
    5 days ago
  • $178.1k - $240.9k

     ...customers expectations for a multi-billion dollar product offering?The Speed team is looking for a Principle Product Manager who will stand up a new Voice of the Customer function to support the Speed business. The Principle PM is constantly innovating on behalf of... 
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    Flexible hours

    Amazon

    Bellevue, WA
    6 days ago
  •  ...opportunity, and creating measurable impact. Why This Role Exists Voice is one of the highest-intent customer interaction channels for...  ...engagement, and reactivation campaigns. The Staff Product Manager – VoiceAI will own the strategy, execution, and quality bar for... 
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    Local area
    Remote work
    Worldwide

    Logoslabs

    San Francisco, CA
    1 day ago
  • $165k - $242k

     ...DoBuild and Operationalize Eaton’s global Customer Intelligence and Voice of Customer (VoC) strategy, leveraging AI to transform customer...  ...to embed customer intelligence across marketing, product management, sales, engineering, supply chain, and business leadership. Build... 
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    Local area

    Eaton Corporation

    Harrisburg, PA
    1 day ago
  • $95.6k - $117.1k

     ...our team as we help shape a brighter way forward. What this job involves:We are seeking a customer-obsessed Manager, Customer Experience and Engagement to lead voice of customer (VOC) research and analytics that drive program and product decisions. This individual... 
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    Full time
    Work experience placement
    Local area
    Flexible hours
    Shift work

    Jones Lang LaSalle

    Seattle, WA
    5 days ago
  • $179.2k - $268.8k

     ...General Summary This role is responsible for defining and driving Voice AI technology across multiple business units, including mobile,...  ..., personal AI, IoT, and automotive. The Voice AI Product Manager owns the end-to-end product lifecycle, from concept and definition... 
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    Work experience placement
    Work from home

    Qualcomm

    San Diego, CA
    1 day ago
  • $166k - $228.8k

    Strategic Project Manager, Voice of Customer Join us as a Strategic Project Manager on our Voice of Customer team in Hopkinton, MA or Round Rock, TX to do the best work of your career and make a profound social impact. What you’ll achieve As a Strategic Project Manager... 
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    Dell

    Austin, TX
    4 days ago
  •  ...impact on the customer experience this is your opportunity to help shape the future of public transportation! As Voice of Customer Program Manager you will lead Community Transits agency wide Voice of Customer program across all services and customer-facing experiences... 
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    Full time
    Contract work
    Work at office
    Local area
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    Community Transit

    Everett, MA
    10 days ago
  •  ...our customers.Brown & Brown is seeing an Associate Director of Voice Services to join our growing team in Plano, TX!TheAssociate Director...  ...vendors to continuously evolve the voice ecosystem.Platform Management & OperationsOversee the design, implementation, and ongoing... 
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    Full time

    Brown & Brown Insurance Services

    Plano, TX
    4 days ago
  • $127k - $269k

     ...Voice Of The Customer Program Manager San Francisco, CA New York, NY United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to lifewhether you're brainstorming... 
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    Full time
    Local area
    Remote work
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    Figma

    San Francisco, CA
    4 days ago
  •  ...Customer Support Operations Manager, Voice & High-Value Programs Location: Tampa, FL Hybrid (3 days onsite) Duration: 6+ Months Contract-to-Hire (CTH) Description As the Customer Support Operations Manager Voice & High-Value Programs, you will lead one of the... 
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    Contract work

    RIT Solutions

    Tampa, FL
    15 hours ago
  • Garmin is seeking a full-time Product Manager - Aviation at its U.S. headquarters in the Greater Kansas City area or in the Chandler, AZ...  ..., development and deployment of new products by championing the voice of the customer within a team-oriented environment. Responsibilities... 
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    Full time
    Work at office

    Garmin

    Chandler, AZ
    4 days ago
  • Garmin Ltd. is seeking a full‑time Product Manager - Aviation for our U.S. headquarters in the Greater Kansas City area or in the Chandler...  ...definition, development and deployment of aviation products by voicing the customer and aligning with cross‑functional teams. You will... 
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    Full time
    Work at office

    Garmin Ltd.

    Chandler, AZ
    4 days ago
  • $142.8k - $274.8k

     ...deploy, use, and support. We are looking for Principal Product Managers to own how post-launch customer feedback for:Microsoft Defender...  ...and feedback. Build a clear and technically credible customer voice: Bring together post-launch signals from support, field, customers... 
    Ongoing contract
    Local area
    3 days per week

    Microsoft

    Redmond, WA
    3 days ago
  • $166.5k - $291.4k

     ...AI Specialists pick it up, carry it end to end, and close it. Voice AI does the same for the people who would still rather pick up...  ...so the role itself is being redefined in real time, and product managers are better positioned than anyone to lead that shift and pull an... 
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    Work at office
    Immediate start
    Remote work
    Flexible hours
    Shift work

    ServiceNow

    Santa Clara, CA
    4 days ago
  • $136k - $204k

     ...enterprise, deliver timely and personalized engagement, and orchestrate seamless, end-to-end experiences as One Jazz. The Senior Manager, Voice of Customer Ops, is responsible for the planning, coordination, and delivery of the Voice of Customer Ops team within the... 
    Immediate start
    Flexible hours

    Jazz Pharmaceuticals

    New York, NY
    1 day ago
  •  ...system level. About the Role We are hiring a hands-on engineering leader to own and scale our customer engagement systems across voice, SMS, and lifecycle channels. This role sits at the intersection of engineering, sales, and marketing, with direct ownership over... 

    Symple Lending

    Tampa, FL
    3 days ago
  • $86k - $108k

    Job Title Senior Product Marketing Manager - Voice of Customer Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique... 
    Full time
    Work at office
    Immediate start
    Remote work
    Work from home

    Concentrix CVG Customer Management Group Inc.

    Brooklyn, NY
    4 days ago
  • Hotmart seeks a Senior Customer Marketing Manager who places the customer at the center of adoption and growth. You will build a voice-of-customer program, translate insights into enablement for Marketing, Product, Customer Success, and Sales, and own customer storytelling... 
    Remote work

    United States Digital Space LLC

    New York, NY
    4 days ago
  •  ...developing and executing the worldwide marketing strategy for the Voice and Productivity Software portfolio within Brady Intelligent...  ...This role serves as the central marketing lead between Offering Management, Regional Marketing, Demand Generation, Sales, Channel... 
    Worldwide

    Brady

    Charlotte, NC
    4 days ago
  •  ...ServiceNow is seeking a senior Product Manager for CRM Voice AI in Santa Clara. The role leads a pod, owning STT/TTS model evaluation, and coordinates across multiple pods to influence platform direction. You will work directly with enterprise customers and shape product... 

    Jobleads-US

    Santa Clara, CA
    2 days ago
  • ServiceNow is seeking a product leader for CRM Voice AI, building autonomous voice agents for customer service inside the CRM unit. You...  ...analytics. You will collaborate with engineers and a product manager to drive customer outcomes, develop repeatable processes, and contribute... 
    Remote work

    ServiceNow

    Santa Clara, CA
    2 days ago
  • Sinch is seeking a Senior Customer Success Manager, Strategic Accounts Voice to act as the trusted commercial and technical advisor for our largest enterprise voice customers. You will own the day-to-day management of high-impact accounts, translating business objectives... 

    Sinch

    Seattle, WA
    2 days ago
  • Virtual Tech Gurus seeks an experienced Enterprise Voice Project Manager to coordinate office migration and reoccupancy programs. You will oversee phone moves, device configuration, user migrations, cutovers, voice testing, and site readiness across business units and vendors... 
    Work at office

    Virtual Tech Gurus

    New York, NY
    4 days ago
  • $151.2k - $204.6k

    We are seeking a Product Manager - Technical to own Ring and Blink's AI Voice products end-to-end, from strategic vision through production operations. This role leads the product direction for Ring's and Blink's AI voice agents, which collectively handle hundreds of thousands... 
    Local area
    Flexible hours
    Shift work
    Day shift

    Amazon

    Hawthorne, CA
    6 days ago
  • $150k - $160k

    Director, Voice of Customer (VoC), Customer Insights & Analytics Make your mark at one of the biggest names in payments. We're looking...  ...a related discipline. Bring 5+ years of leadership experience managing teams and enterprise-level initiatives, with demonstrated... 
    Full time

    Global Payments

    Lansdale, PA
    2 days ago
  • $60k - $80k

    A marketing agency is seeking a Marketing Manager to lead the brand's social presence and develop a content ecosystem. The ideal candidate...  ...content calendars, writing posts, and maintaining brand voice. This fully remote position offers a competitive salary ranging... 
    Remote job

    Agency Growth Team

    Miami, FL
    2 days ago
  • $130k - $170k

    At Thoughtly we're looking for a Product Marketing Manager to join our team. About Thoughtly Thoughtly is the voice agent platform built specifically for revenue teams in higher education, mortgage, insurance, and other high-consideration consumer industries. When hundreds... 
    Full time
    Immediate start

    Homerun B.V.

    New York, NY
    3 days ago