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- ...issues, escalating critical matters appropriately. Document customer interactions, troubleshooting steps, and resolutions in the Zendesk platform. Educate customers on system functionality and guide them toward effective use and self-service resources. Provide...ZendeskFull timePart timeShift work
VieCure
Denver, CO7 days ago $75.5k - $91.9k
...performance gaps, workflow inefficiencies, and trends across large support datasets. ~ Familiarity with CRM and support platforms such as Zendesk, Salesforce, or SugarCRM. ~ Excellent communication skills with the ability to present data to technical and non-technical...ZendeskFull timeWork at officeRemote workShift work3 days per weekSugarcrm
Denver, CO17 hours ago$253.9k - $298.7k
...Golang, React, and modern cloud-native architectures. ~ Experience managing SaaS platform integrations (e.g., Salesforce, Twilio, Zendesk, or similar). ~ Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-...ZendeskFull timeLocal areaWorldwideFlexible hoursCoinbase
Denver, CO4 days ago$22 - $25 per hour
...combination of education and work experience Previous experience using ERP systems (especially Microsoft AX) Experience with Zendesk Data analytics skills strongly preferred Experience supporting wholesale, retail, or consumer goods environments WHAT WE OFFER...ZendeskHourly payFull timeWork experience placementSeasonal workWork at office$70k - $90k
...designated SLAs on Level 1 (L1) support inquiries from Candid’s customers, including by monitoring tickets assigned to other teams (using Zendesk) Assist with the Support team’s internal efficiency by creating SOPs for Support team workflows (e.g., how to handle diagnose...ZendeskWork at office- ...Front Desk Representative or related role in the Customer Service industry. ~ Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc. ~ Knowledge of social media will be an added benefit. ~ Ability to provide results under pressure. ~ Excellent communication...ZendeskFull timeImmediate start
$100k - $115k
...onboarding and continuous learning. 6. Tools, Analytics & Optimization Administer knowledge management platforms (e.g., Confluence, Zendesk Guide, Notion, GitBook—depending on internal tooling). Manage tagging, metadata, categorization, and search optimization...ZendeskFull timeWork at office$100k - $130k
...team on process refinement, workflow optimization, and knowledge management. Partner on tooling enhancements, particularly within Zendesk, Aircall (or other telephony systems), and internal support infrastructure. Standardize best practices across shifts, teams, and...ZendeskFull timeWork at officeShift work$90k - $120k
...Preferred Experience Experience selecting or managing LMS tools. Familiarity with Support environments using platforms such as Zendesk, Aircall, or other service tools. Experience working with global teams or distributed learning environments. Background in...ZendeskFull timeWork at office- ...looking for Technical Skills and Experience Experience with a telephony system (Aircall) Experience with CRM system / Hubspot / ZenDesk preferrable Experience/Interest in software, API’s, HTML Experience in Zendesk or similar helpdesk ticketing tool highly...ZendeskFull timeWork at officeImmediate startFlexible hoursDay shift
$65k - $80k
...with the tourism, travel or SaaS industries Bonus points for… Experience using tools such as Checkfront, Rezdy, Google Apps, Zendesk, JIRA, HubSpot Familiarity with CMS integrations, HTML, CSS, and Public APIs Experience with email marketing, CRM automation,...ZendeskFull time$140k - $150k
...project support and reporting tools such as ArcGIS, BEEST, TRI-ME, SQL, Oracle, Azure Synapse Analytics, Power BI, Tableau, CRM systems Zendesk and Salesforce Skilled in Microsoft Office applications including Word, Excel, Outlook, SharePoint, and time/expense tracking...ZendeskTemporary workWork at officeLocal areaWork from home
