Average salary: $108,588 /yearly
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- ...Specialist in Fresno, CA to manage loan servicing workflows, balance the loan GL daily, and respond to customer inquiries through Zendesk and email. You will support audits, process payments, and maintain loan documentation in a collaborative, team-oriented environment...ZendeskWork at office
Fresno First Bank
Fresno, CA3 days ago - ...Zendesk is seeking a Senior Counsel, Product (AI) to guide legal strategy for AI products and ensure regulatory compliance. The role emphasizes balancing risk with rapid execution and close collaboration with product and engineering teams. The candidate should have extensive...Zendesk
Zendesk
California, MO4 days ago - ...questions, orders, repairs, and our lifetime guarantee while delivering exceptional service. The ideal candidate has 3+ years of telephone-based customer service experience, a 2-year degree (preferred), and proficiency with AS400, Zendesk, Excel, and Outlook. #J-18808-Ljbffr...ZendeskFull time
Briggs
Hauppauge, NY1 day ago $30 per hour
...refining knowledge bases. Exceptional English communication, relevant experience, and proficiency in customer support tools such as Zendesk and Salesforce are essential. The role offers flexible hours and competitive pay rates up to $30 per hour for one-hour tasks. Join...ZendeskHourly payFlexible hoursProlific
Portland, OR4 days ago$60k - $70k
...quality service for customers. Ideal candidates have experience in operations, a passion for customer experience, and familiarity with tools like Grafana and Zendesk. The position is full-time and remote, with a compensation range of $60,000 to $70,000. #J-18808-Ljbffr...ZendeskFull timeRemote workChargerHelp
New York, NY4 days ago- ...Support Technicians handling 700+ tickets per month. Establish and enforce SLAs with a target of median resolution under 4 hours. Own Zendesk configuration, triage workflows, routing rules, and escalation paths. Drive resolution time and first-response metrics....ZendeskFull timeContract workTemporary workWork at officeRemote workVisa sponsorshipFlexible hours
Ennoble Care
Marlton, NJ6 days ago - ...Zendesk seeks a Global Director of Sales Operations to transform its GTM operating model by redesigning workflows, embedding AI and automation, and boosting performance across the customer lifecycle. You will lead AI-enabled GTM workflows, govern data and tools, manage...Zendesk
Zendesk
Seattle, WA3 days ago - ...qualifications Proven experience managing a BPO or outsourced vendor relationship as the single point of contact Hands-on knowledge of Zendesk and its configuration for blended teams Experience holding vendors accountable to SLAs and support metrics with independent data...ZendeskFull timeRemote work
Virtual Vocations Inc
United States2 days ago - ...is growing at 100%+ month-over-month, 10x faster than any product we have launched, with customers like Rippling, Uber, Snowflake, Zendesk, and Gusto. Now we're ramping up the team to help us build a generational company. The opportunity Most sales leaders inherit...ZendeskFull timeLive in
Mutiny
New York, NY17 hours ago - ...a Senior Support Operations Analyst. This role involves being the technical architect for Customer Support, leveraging tools like Zendesk and SQL to enhance user experience. With a focus on driving efficiency and integrating AI solutions, the ideal candidate will draw...Zendesk
Babylist
New York, NY4 days ago - ...service experience Strong data analysis and investigative reporting skills Nice to Have: Experience with Salesforce and Zendesk (CRM/case management systems used by the team) Chargeback experience in Issuing Dispute Experience with QuickBase (used as...Zendesk
VBeyond
Draper, UT2 days ago - ...equivalent experience) 2+ years of Workforce Management or call center analytics experience Experience with WFM platforms such as Zendesk or NICE Advanced Excel skills, including pivot tables and trend analysis Strong analytical abilities with a focus on data...ZendeskRemote work
Virtual Vocations Inc
United States4 days ago - ...experience in a high-volume call center environment, preferably in the health industry Proficiency in using CRM software such as Zendesk and Vetspire Experience managing a significant volume of emails and calls daily Strong organizational skills and ability to work...ZendeskPart timeRemote work
Virtual Vocations Inc
United States5 days ago - ...supervise une petite équipe interne et des prestataires. Vous gérerez M365, l'infrastructure cloud, les domaines et la sécurité, avec des responsabilités sur NetSuite, Mavenlink, ZenQMS et Zendesk, afin d'assurer disponibilité et conformité. #J-18808-Ljbffr Jobleads-USZendeskRemote job
- ...Hands-on experience with support queue management, including ticket triage and agent coaching Operational fluency with modern support platforms, preferably Zendesk Experience tracking and reporting on support KPIs to drive decision-making and performance improvements...ZendeskFull timeRemote work
Virtual Vocations Inc
United States3 days ago - ...business needs. Expected to help create, maintain, and improve internal and external SOPs and operational documentation. Experience identifying and implementing workflow automations is a plus, but not required. Experience with Zendesk is a plus, but not required....ZendeskFull timeMonday to Friday
Passport
United States17 hours ago - ...support while managing tickets and staying current on product knowledge. You bring 1–2 years in technical support, familiarity with Zendesk, Slack, Excel, and Outlook, plus energy, empathy, and a coachable mindset to thrive in a fast-paced environment. #J-18808-LjbffrZendeskRemote workMonday to Friday
AlertMedia
New York, NY2 days ago $85k - $105k
...with the knowledge and resources needed to effectively leverage our core systems, including Atria’s own custom built tools as well as ZenDesk, Slack, and Gmail, etc. This is an ideal role for someone interested in pursuing a career in Program or Product Management within...ZendeskFull timeWork at officeFlexible hoursAtria Physician Practice New York Pc
Remote17 hours ago$63.8k - $127.6k
...integrations, basic reporting, and testing Manage customer expectations and communications regarding resolutions and planned outages Provide Zendesk support to Customer Support Specialists Maintain strong, positive relationships with their customers as a representative of the...ZendeskFull timeAutoTec
Birmingham, AL1 day ago$105k - $130k
...center or CRM platforms is highly relevant, including: Genesys Cloud Five9 NICE CXone Amazon Connect Salesforce Service Cloud HubSpot Zendesk Similar contact center, CRM, workflow, or customer operations platforms Direct experience with any single platform is not required;...Zendesk- ...Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence...ZendeskFull timeWork at office
Pylon
San Francisco, CA17 hours ago $10k - $100k
...Pylon is a Series B, AI-native B2B company building the next generation of customer support. Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence...ZendeskFull timeImmediate startPylon
San Francisco, CA17 hours ago- ...within AdTech or digital advertising Strong understanding of programmatic media buying and ad operations workflows Proven ability to manage high-value clients and drive account growth Experience using tools like Salesforce, ChurnZero, or Zendesk to manage accounts...ZendeskRemote work
Virtual Vocations Inc
United States4 days ago - Zendesk is looking for a Vice President of Total Rewards in San Francisco. This strategic role focuses on shaping and leading the HR Total Rewards strategy, including compensation and benefits, while leveraging AI and analytics to modernize processes. The ideal candidate...Zendesk
- Zendesk seeks a Senior Manager, Revenue Recognition to join the Austin, TX team and own the operational core of our revenue close—from period open to final posting in Zuora Revenue (RevPro). This hands-on leader brings deep technical accounting roots to run a clean, repeatable...Zendesk
- ...hast eine Affinität zu digitalen Tools und findest dich gut mit den unterschiedlichen Softwares (Success Factors, Abacus, MyTime, Zendesk, Confluence und Jira) zurecht Du hast Freude am Aufdecken von Verbesserungsmöglichkeiten und an der Implementierung von Veränderungen...Zendesk
- Zendesk seeks an AI Success Strategist to own end‑to‑end AI roadmaps for strategic customers and translate product capabilities into clear business value for executives. You will define a long‑term AI vision and align teams to execute, driving adoption and cross‑functional...Zendesk
$80k - $100k
...customer concerns. The ideal candidate has strong leadership skills, extensive customer service experience, and is highly proficient in Zendesk. This is an excellent opportunity for a customer focused professional looking to take the next step in their leadership career....ZendeskFull timeWork at officeSwift Staffing Group
Lakewood, NJ4 days ago- ...within the company. Day to Day Responsibilities: Promptly respond to at minimum of 12 customer support emails per hour on Zendesk that mainly consist of: Order statuses on a customer's shipment, questions on how to use Veriswap and customer complaints. Identify...ZendeskHourly payRemote work
Veriswap
United States3 days ago - Zendesk, Inc. invites a seasoned communications leader to join as Vice President, Global Communications, reporting to the executive team and guiding internal, external, analyst relations and public affairs. You will shape strategy, counsel the C-suite, oversee enterprise...Zendesk
