Average salary: $109,156 /yearly
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- ...Responsibilities 1. Support Systems & Platform Ownership Own the structure and effectiveness of the customer support platform (e.g., Zendesk). ~ Design and maintain ticketing workflows, routing logic, and escalation paths ~ Own ticket tagging taxonomy and ensure...Zendesk
Rapsodo
Saint Louis, MO17 days ago - ...Services: Production support for Zendesk applications. Minor enhancements and configuration changes. Incident management and troubleshooting. Knowledge documentation and reporting. Key Capabilities: Expertise in Zendesk administration, workflows...ZendeskRemote work
The Dignify Solutions LLC
United States2 days ago $66.3k
...Development Committee and Agency staff development efforts. ~ Coordination of Staff Orientation. ~ Monitor AWARD Helpdesk and Zendesk. ~ Be able to sit or stand as needed, with or without reasonable accommodation. ~ May require walking, primarily on a level surface...ZendeskFull timeWork at officeTransitional Services For New York Inc
Whitestone, NYa month ago- Tata Consultancy Services in Cincinnati, Ohio is seeking a professional to manage AI support requests, utilizing tools like Slack and Zendesk. The ideal candidate has strong business analysis experience and a solid understanding of GenAI tools such as ChatGPT and Claude....Zendesk
$18 - $24 per hour
...coordinating across teams. Successful candidates will have strong communication skills, experience in customer-facing roles, and familiarity with Zendesk. This position offers a pay rate of $18-24/hr and supports a diverse and inclusive workplace. #J-18808-Ljbffr Insight GlobalZendesk$150k - $300k
...Meetings: 2–6 per day Emails/LinkedIn Touches: 15–25 per day Systems & Tools CRM – Opportunity tracking and activity logging Zendesk – Customer interactions and quote context IFS (ERP) – Pricing, quotes, and product details Power BI – Pipeline tracking and...ZendeskAmot Controls LLC
Houston, TX15 days ago- ..., QA, and metrics ~ Strong project execution; calm, direct communicator Preferred Behavioral health ops TherapyNotes, Zendesk, or similar workflows Dashboards/reporting and basic forecasting How to apply Apply with your resume and answer these 2 questions...ZendeskRemote work
MySpectrum
United States4 days ago - ...e implementação de automações. O candidato ideal possui Ensino Superior completo e habilidades em ferramentas de atendimento como Zendesk, além de forte comunicação e análise de dados. Benefícios incluem plano de saúde, psicoterapia online, e vale alimentação. #J-1880...ZendeskRemote job
- Zendesk Group is looking for a Senior Strategic Pursuits Lead to drive strategy for high-value opportunities. This role requires expert knowledge of customer experience and enterprise deal leadership. You will be pivotal in securing large contracts and transforming conversations...ZendeskRemote job
- ...involves resolving customer issues, leading a team, and enhancing the customer experience. The ideal candidate has strong experience with Zendesk, multitasking capabilities, and excellent communication skills. Responsibilities include tracking customer interactions,...Zendesk
- ...with professionalism and urgency. Handle FedEx and other carrier claims, ensuring accurate tracking and resolution. Utilize Zendesk, BigCommerce, SellerCloud, and ShipStation to manage tickets and order processing. Maintain detailed records of customer interactions...ZendeskRemote work
Remote VA
United States19 hours ago - ...positive experience for users. Ideal candidates will have 3+ years in customer support, strong communication skills, and experience with Zendesk. This remote position is open to applicants in the U.S., especially those in Texas, Georgia, and surrounding states. Odyssey is...ZendeskRemote job
- SciSure is seeking a Technical Support Specialist in Boston, MA, to provide critical technical assistance through our Support Desk (Zendesk). You will act as a primary point-of-contact, resolving user issues, answering product-related questions, and ensuring a seamless...Zendesk
- ...strong execution discipline, and a problem-solving mindset. The role requires collaboration with leadership to refine existing systems and introduce new tools. Experience with support platforms like Zendesk and AI-driven solutions is preferred. #J-18808-Ljbffr ClipboardZendesk
- ...-centric mindset are essential. The position is remote for candidates located in the U.S., with experience in customer support and proficiency in Zendesk preferred. Join the mission to enhance educational opportunities for families across states. #J-18808-Ljbffr OdysseyZendeskRemote job
- ...Kandidat hat mindestens 3 Jahre Erfahrung im Customer Support und erste Führungskompetenz. Zusätzlich sollten Kenntnisse in Tools wie Zendesk und ClickUp vorhanden sein. Wir bieten ein umfassendes Onboarding, kontinuierliches Wachstum und ein wirklich diverses Team. #J-18...Zendesk
- ...The ideal candidate has over 3 years of experience in product operations and strong analytical skills. This position requires excellent communication and collaboration in a fast-paced environment, with proficiency in tools like Zendesk and Jira. #J-18808-Ljbffr SSi PeopleZendesk
- ...responsibilities. Responsibilities include ticket management, direct resolution of technical issues, and vendor collaboration through ZenDesk. The position offers a hybrid schedule following 90 days of training and includes various employee benefits such as medical...Zendesk
- ...skills ●Proficiency or willingness to learn relevant software tools including xTuple ERP (to be replaced with Salesforce soon), Zendesk/Salesforce, FedEx ShipManager/UPS WorldShip/ShipStation, Shopify, Smartsheet, and Google Workspace ●Prior inventory management...ZendeskFull timeWork at officeWorldwide
Videndum
Cary, NC10 days ago $20 per hour
...years of experience in customer service, retail, or a client-facing support role. ~ Familiarity with CRM or help desk tools (e.g., Zendesk, Salesforce, HubSpot). ~ Background in e-commerce, retail operations, or order fulfillment support. Fulltime, Onsite $20/...ZendeskFull timeWork at officeROCS
Rockville, MD25 days ago- ...Strong Communication Skills and Articulation Ability Experience of Support, Onsite / Offshore engagement with respect to Incident, Problem, Change & Request Mgmt. SLAs, Metrics, CAB Knowledge of different ticketing tools like SNow, Remedy, JIRA, Zendesk etc....Zendesk
Redolent
Dallas, TX3 days ago - ...Insurance provider in the United States is looking for a Systems Development Manager to oversee key platforms like Salesforce and Zendesk. The ideal candidate has over 10 years of experience in systems development, strong leadership skills, and the ability to enhance system...Zendesk
$46k - $51k
An architectural surfaces company in Stoughton is seeking an Order Administrator to manage high-volume customer orders through a Zendesk Ticketing System. The role involves ensuring accurate order entry, processing material requests, and maintaining communication with both...Zendesk$188k - $282k
Zendesk is seeking a Public Sector Solutions Consultant in Washington, DC. This role will leverage AI-powered solutions to help government agencies transform their customer experience. Candidates should have over 5 years of presales experience and a deep understanding of...Zendesk$118k - $178k
Zendesk Group in Austin is seeking an experienced Revenue Recognition Manager to define accounting positions per the evolving business landscape. You will advise on revenue recognition for contracts, enhance operational processes, and ensure data integrity. The ideal candidate...ZendeskRemote job- ...text, email, and phone. The ideal candidate has 3-5 years in healthcare operations and proficiency in tools like AthenaHealth and Zendesk. This position offers a remote work environment with competitive compensation and comprehensive benefits. #J-18808-Ljbffr Midi HealthZendeskRemote job
- BusinessBike GmbH in Herzogenaurach sucht einen erfahrenen Zendesk Product Owner, der die Customer Experience durch innovative Automatisierungen und Systemintegrationen verbessert. In dieser Rolle verantwortest Du die Weiterentwicklung der Zendesk-Plattform und arbeitest...ZendeskRemote job
$120k - $150k
...company based in New York is seeking a CX Operations Manager to enhance customer support processes. The ideal candidate will manage Zendesk workflows, implement AI tools, and collaborate with leadership. Applicants must have at least 3 years of Zendesk experience in a B2...Zendesk- ...expertise in Python and LLMs, as well as experience mentoring teams and integrating AI solutions across platforms. The ideal candidate will drive key projects from concept through production and work collaboratively with various stakeholders. #J-18808-Ljbffr Zendesk GroupZendesk
- ...analytical skills and a customer-centric mindset, with 1-2 years of experience in customer service or IT. Proficiency with tools like Zendesk and JIRA, along with a degree in computer science or IT, are preferred. Join us to enhance the customer experience! #J-18808-Ljbffr...Zendesk
