Average salary: $135,914 /yearly
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- ...experience, strong troubleshooting capabilities, and the ability to communicate effectively across teams. Familiarity with tools like Zendesk and Slack is preferred. This role offers an opportunity to improve driver support processes in a dynamic environment. #J-18808-...Zendesk
Virtual Vocations Inc
Sunnyvale, CA20 hours ago $55.5k - $68.4k
...Agent in Boston, Massachusetts. This role involves managing customer support requests in a fast-paced environment, primarily using the Zendesk platform. Candidates should have 3+ years in SaaS support, exceptional communication skills, and a focus on K12 education software....ZendeskPublic Consulting Group
Boston, MA2 days ago- ...service experience, preferably in a senior or escalation-handling capacity. ~ Expertise in CRM and support platforms (will work with Zendesk -ticketing system-Zendesk or other similar ticketing system preferred) ~ A calm, empathetic demeanor with the ability to de-...Zendesk
Hire Score LLC
Scottsdale, AZ2 days ago - ...platform. Proficient in API integration techniques. Experience with MDH to help address some issues with one of our integrations between Zendesk and ServiceNow. Familiar with JSON, XML, CSV, and Database data formats. Knowledgeable about cloud-based integration solutions (e.g...Zendesk
TechDigital Corporation
Seattle, WA2 days ago - ...and priorities. ~ Comfortable working with data and learning how to use metrics to guide decisions. ~ Experience with tools like Zendesk, Monday.com, CRM systems, or similar platforms is a plus. ~ Curious, proactive, and motivated to grow into a more senior Customer...ZendeskRemote work
Tenant Inc.
Irvine, CA26 days ago - ...written communication skills and ability to built rapport - you will speak with our customers through both email and over the phone. Bonus Points ~ Customer service or related experience working with CRM systems (Salesforce, ZenDesk, ZoHo) #J-18808-LjbffrZendeskWork experience placement
Military, Veterans and Diverse Job Seekers
San Diego, CA3 days ago - ...management experience ~ Supplier Management ~ CNC Experience is a bonus ~ Familiarity with CRM systems such as Salesforce or Zendesk; experience with ERP tools and logistics platforms a plus. ~ Comfortable working with data to track KPIs and identify root causes...Zendesk
Xometry
Lexington, KY26 days ago - ...Provide mentorship to trainers as assigned by manager. Sort inquiries and respond to customer service requests received via ZenDesk. Resolve daily and routine issues as well as exercise appropriate judgement for escalation of issues. Effectively prioritize...Zendesk
LEARN Behavioral
Newton, MA2 days ago $65k
...fulfillment support; fintech or SaaS experience a plus ~ Proficiency in spreadsheet tools and inventory systems; familiarity with Zendesk and Payarc Portal preferred ~ Strong attention to detail and organizational discipline ~ Ability to lift and move equipment (up...ZendeskFull timePayArc
Greenwich, CT3 days ago$1,030 per month
...At least 1 year of experience in customer service, client relations, or any related role. Familiarity with MS Office, and Zoom, Zendesk. Excellent communication and interpersonal skills. Excellent verbal and written English communication skills. Problem-solving...ZendeskWork from homeShift workDUCK
Poughkeepsie, NY3 days ago- ...responsible for maintaining the Tennessee Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk). This role requires a proactive approach to resolving system issues, processing change requests efficiently, and implementing...Zendesk
Jobs via Dice
Nashville, TN4 days ago - ...conducting loan calculations, including amortization schedules and simple interest. Familiarity with tools such as Google Suite, Zendesk, Salesforce, and other workforce management systems. Demonstrated ability to handle sensitive documentation and maintain...ZendeskLong term contract
Phoenix Staffing Services
Phoenix, AZ1 day ago $22 - $26 per hour
...creating exceptional customer experiences. Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e?commerce platform like Shopify. Command High Volume Inquiries: Confidently manage a high...ZendeskFull timePuffy
Los Angeles, CA1 day ago- ...throughout Salesforce configuration and development, Salesforce Apex Programming Vendor technology setup, operations / configuration: ZenDesk, Ring Central, Customer IO This is a hybrid role requiring travel about six times a year for inperson working sessions,...ZendeskFull time
Medium
San Francisco, CA10 days ago - ...Team player with a proactive attitude and ability to work under pressure. ~ Familiarity with tools like Motion, ClickUp, Slack, and Zendesk is a plus. ~ Knowledge of customs procedures or international shipping is an advantage. Why Join AGS Be part of a...ZendeskWorldwide
Accelerated Global Solutions
New Hyde Park, NY9 days ago - ...Troubleshoot and resolve issues related to orders, shipping, billing, product usage, and returns promptly and efficiently. Use Gorgias and Zendesk to manage tickets, automate responses, escalate cases, and maintain detailed customer records. Collaborate cross-functionally...ZendeskContract workFor contractorsRemote workRotating shiftDay shift
Activate Talent
Boston, MA4 days ago $50k
...social community roundup that captures feedback on digital product, grocery discovery, and customer service themes; Maintain and update Zendesk macros, Help Center FAQs, and AI-Agent templates to ensure customers have access to accurate and timely information...Hiring...ZendeskImmediate startRemote workWork from homeHungryroot
United States12 hours ago$8 per hour
...ensure timely, effective resolutions. Documentation & Reporting: Meticulously document all customer interactions and resolutions in Zendesk to maintain a clear record and identify recurring issues. Feedback Loop: Provide clear, actionable feedback to the support team...ZendeskRemote workHeadX
Pittsburgh, PA4 days ago- ...conflict-resolution skills. ~ Excellent verbal and written communication abilities. ~ Proficiency with CRM systems (e.g., Salesforce, Zendesk) and Microsoft Office Suite. ~ Ability to multitask and manage time effectively in a fast-paced environment. ~ Empathy,...ZendeskWork at office
Ampcus
Reston, VA20 hours ago Graduated / Newcomer / Entry-level / CSR / New hire / College graduate / Junior / Trainee / Inter...
...the overall support experience, reducing future contacts. Master Multiple Platforms & Data Tools: Navigate multiple applications (Zendesk, CRM, order management systems) with ease, ensuring accurate documentation and data-driven decision-making. Collaborate &...ZendeskFull timeTraineeshipWork at officeRemote workAptino, Inc.
Plano, TX8 days ago- ...Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with call center technology and CRM platforms (e.g., Salesforce, Zendesk, Five9, etc.). Problem-Solving: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making....ZendeskWork at office
The BORO Group - Renewal by Andersen
Tomball, TX4 days ago - ...Proven coaching and team development skills. ~ Strong communicator with conflict resolution expertise. ~ Proficient in Gorgias, Zendesk, Shopify, Recharge, WMS, or similar platforms. ~ Detail?oriented, organized, and data?driven. ~ Passion for health, wellness,...ZendeskWork at officeRemote work
Papaper
Henderson, NV3 days ago - ...relationships. Interest or experience in the Gaming industry; Knowledge of video games preferred. Knowledge of Microsoft Office 365, Zendesk is a plus. WITHIN 1 MONTH YOU WILL: Settle in and get to know your new colleagues on the Support Team. Immerse...ZendeskWork at office
SteelSeries
Chicago, IL1 day ago $24 - $25 per hour
...needed by the business. This role is based out of our San Francisco office, 5 days a week. Responsibilities: Monitor Zendesk ticketing system for original document requests: retrieve documents and deliver to the requester Assist with day-to-day...ZendeskHourly payFull timeWork at officeFORGE
San Francisco, CA12 hours ago$30 per hour
...Experience with purchasing/procurement platforms such as Coupa is highly valued. Organizational Skills: Exceptional attention to detail and strong organizational capabilities. Technology Proficiency: Experience with Zoom and help desk platforms like Zendesk...ZendeskPermanent employmentTemporary workWork at officeImmediate startRemote workMonday to Friday3 days per weekStaffing Boutique
Newark, NJ4 days ago$20 - $25 per hour
...Responsibilities for Customer Support Agent: Respond to customer inquiries via phone, email, chat, and ticketing systems (Zendesk) Assist users with EWA account setup, access issues, and transaction questions Provide clear explanations of earned wage access...ZendeskHourly payP4P Inc
Brooklyn, NY3 days ago$18 - $20 per hour
...emotional intelligence ~ Strong verbal and written communication Pluses: Experience working with a ticketing system (ideally Zendesk) Bilingual – Spanish speaking Title: Customer Care Associate Location: Parma, OH 44134 – 1 days onsite ~ Thursday...ZendeskContract workWork at officeRemote workShift workDay shiftAfternoon shiftInsight Global
Parma, OH1 day ago- ...etiquette ~ Patient, detail-oriented, and committed to delivering high-quality support ~ Proficiency with support tools such as Zendesk or similar platforms ~ Highly organized and capable of managing multiple requests concurrently ~ Positive, collaborative team...ZendeskWork at officeFlexible hours
Ptera
New York, NY3 days ago $115k - $135k
...customer service teams. ~ Experience assistance with implementing and optimizing CRM, helpdesk, or contact center technologies (Zendesk, Gorgias, Salesforce Service Cloud, etc.). ~ Demonstrated ability to design and track customer service KPIs and drive performance...ZendeskFull timeCulligan International
Rosemont, IL4 days ago- ...and verbal communication skills in both French and English. Tech Savvy: Familiarity with customer support platforms like Gorgias, Zendesk, or Shopify is a plus. Problem?Solver: You remain calm and focused, even in high?pressure situations. E?Commerce Know?How:...ZendeskPermanent employmentFull timeRemote workWork from home
TalentPop App
Saint Louis, MO12 hours ago
