Average salary: $90,060 /yearly
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- ...skills, with the ability to interpret data and identify root causes of issues. • Experience using support and ticketing tools such as Zendesk or Jira. • Excellent written and verbal communication skills, with a customer-focused approach to problem-solving. • Proactive,...ZendeskRemote work
- ...and priorities. ~ Comfortable working with data and learning how to use metrics to guide decisions. ~ Experience with tools like Zendesk, Monday.com, CRM systems, or similar platforms is a plus. ~ Curious, proactive, and motivated to grow into a more senior Customer...ZendeskRemote work
Tenant Inc.
Irvine, CA25 days ago - ...inquiries and resolving application-related issues. • Familiarity with ticketing and incident management tools (ServiceNow, Jira, Zendesk, or Freshdesk). • Strong understanding of in-app and remote support systems. • Excellent communication and problem-solving skills....ZendeskRemote work
$1,030 per month
...At least 1 year of experience in customer service, client relations, or any related role. Familiarity with MS Office, and Zoom, Zendesk. Excellent communication and interpersonal skills. Excellent verbal and written English communication skills. Problem-solving...ZendeskWork from homeShift workDUCK
Poughkeepsie, NY2 days ago- ...Team player with a proactive attitude and ability to work under pressure. ~ Familiarity with tools like Motion, ClickUp, Slack, and Zendesk is a plus. ~ Knowledge of customs procedures or international shipping is an advantage. Why Join AGS Be part of a...ZendeskWorldwide
Accelerated Global Solutions
New Hyde Park, NY8 days ago - ...Troubleshoot and resolve issues related to orders, shipping, billing, product usage, and returns promptly and efficiently. Use Gorgias and Zendesk to manage tickets, automate responses, escalate cases, and maintain detailed customer records. Collaborate cross-functionally...ZendeskContract workFor contractorsRemote workRotating shiftDay shift
Activate Talent
Tulsa, OK3 days ago $50k
...social community roundup that captures feedback on digital product, grocery discovery, and customer service themes; Maintain and update Zendesk macros, Help Center FAQs, and AI-Agent templates to ensure customers have access to accurate and timely information...Hiring...ZendeskImmediate startRemote workWork from homeHungryroot
United States5 days ago$19 - $20 per hour
...Positive, high energy, team-spirited ~ Detail-oriented and accurate; ability to learn new platforms ~ Knowledge of Google Suite, Zendesk, and Shopify is a plus ~ Previous experience in Quality Control ~ Previous experience in fulfillment/shipment is preferred but...ZendeskHourly payImmediate startRebag
Brooklyn, NY2 days ago$8 per hour
...ensure timely, effective resolutions. Documentation & Reporting: Meticulously document all customer interactions and resolutions in Zendesk to maintain a clear record and identify recurring issues. Feedback Loop: Provide clear, actionable feedback to the support team...ZendeskRemote workHeadX
Pittsburgh, PA3 days agoGraduated / Newcomer / Entry-level / CSR / New hire / College graduate / Junior / Trainee / Inter...
...the overall support experience, reducing future contacts. Master Multiple Platforms & Data Tools: Navigate multiple applications (Zendesk, CRM, order management systems) with ease, ensuring accurate documentation and data-driven decision-making. Collaborate &...ZendeskFull timeTraineeshipWork at officeRemote workAptino, Inc.
Plano, TX7 days ago- ...Proven coaching and team development skills. ~ Strong communicator with conflict resolution expertise. ~ Proficient in Gorgias, Zendesk, Shopify, Recharge, WMS, or similar platforms. ~ Detail?oriented, organized, and data?driven. ~ Passion for health, wellness,...ZendeskWork at officeRemote work
Papaper
Henderson, NV2 days ago - ...Knowledge Management • Thoroughly document all technical issues, troubleshooting steps, and resolutions in the ticketing system (e.g., Zendesk). • Create and update knowledge base articles (KBA) and standard operating procedures (SOPs) for both end-users and Level 1 staff....ZendeskRemote work
$95.44k - $157.48k
...like Lambda, S3, and DynamoDB *Certifications in Genesys Cloud or Amazon Connect *Experience with CRM platforms (e.g., Salesforce, Zendesk) Work Environment • Remote Why Vivint? *Work at the intersection of telecom and smart home innovation *Join a mission-driven...ZendeskWork experience placementRemote work$25 - $28 per hour
...-call. This includes nights, weekends, and holidays. Responsibilities Support & Troubleshooting • Utilize our ticketing system “Zendesk” to report, track, and resolve issues in our stores related to our product’s safety, functionality, and aesthetics. • Schedule calls...ZendeskHourly payDaily paidFull timeLocal areaRemote workNight shift- ...issues ~ Solid grasp of networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls) ~ Experience with ticketing systems (e.g. Zendesk, Freshdesk, Salesforce Service Cloud) and live-chat platforms ~ Exceptional written and verbal communication, with the ability to...Zendesk
KISI
Cincinnati, OH1 day ago $24 - $25 per hour
...needed by the business. This role is based out of our San Francisco office, 5 days a week. Responsibilities: Monitor Zendesk ticketing system for original document requests: retrieve documents and deliver to the requester Assist with day-to-day...ZendeskHourly payFull timeWork at officeFORGE
San Francisco, CA4 days ago$30 per hour
...Experience with purchasing/procurement platforms such as Coupa is highly valued. Organizational Skills: Exceptional attention to detail and strong organizational capabilities. Technology Proficiency: Experience with Zoom and help desk platforms like Zendesk...ZendeskPermanent employmentTemporary workWork at officeImmediate startRemote workMonday to Friday3 days per weekStaffing Boutique
Newark, NJ3 days ago- ...customers over the phone. Preferred Skills/Experience: • ITIL certified. • Experience using ITSM Ticketing System (ServiceNow, Remedy, ZenDesk). • Experience using Remote Desktop or other remote assistance applications (BOMGAR, RDP) to troubleshoot end-user incidents. •...ZendeskWork at officeLocal areaRemote work
$18 - $20 per hour
...emotional intelligence ~ Strong verbal and written communication Pluses: Experience working with a ticketing system (ideally Zendesk) Bilingual – Spanish speaking Title: Customer Care Associate Location: Parma, OH 44134 – 1 days onsite ~ Thursday...ZendeskContract workWork at officeRemote workShift workDay shiftAfternoon shiftInsight Global
Parma, OH3 hours ago- ...and verbal communication skills in both French and English. Tech Savvy: Familiarity with customer support platforms like Gorgias, Zendesk, or Shopify is a plus. Problem?Solver: You remain calm and focused, even in high?pressure situations. E?Commerce Know?How:...ZendeskPermanent employmentFull timeRemote workWork from home
TalentPop App
Saint Louis, MO3 days ago - ...organized with excellent attention to detail • Proficiency in Microsoft Office suite (Word, Excel, and PowerPoint) • Experience in Zendesk is a plus About Veryable At Veryable, our mission is to accelerate next generation capabilities in the manufacturing and...ZendeskWork at officeRemote work
Veryable
Dallas, TX4 days ago - ...service/call center environments ~ Comfortable taking live phone calls (inbound and outbound) ~ High emotional intelligence ~ Strong verbal and written communication - Experience working with a ticketing system (ideally Zendesk) ~ Bilingual - Spanish speaking...ZendeskContract workRemote workDay shift
Insight Global
Cleveland, OH10 hours ago - ...Tier 3/4 escalation for complex network and security incidents. • Manage incidents, changes, and problems using ITSM tools (e.g., Zendesk). • Document network topologies, design standards, IP schema, and firewall/SD-WAN policies. • Create knowledge base articles and support...ZendeskRemote workNight shift
$207k - $311k
...week. This role must attend our local office for part of the week; the exact schedule will be determined by the hiring manager. Zendesk is an equalopportunity employer and we are committed to fostering a diverse and inclusive workplace. All qualified applicants will...ZendeskFull timeWork at officeLocal areaRemote workZendesk
San Francisco, CA9 days ago- ...plus. ~ Strong understanding of IT Service Management (ITSM) concepts and platforms, preferably Freshworks or similar (ServiceNow, Zendesk, Jira Service Management, etc.). ~ Demonstrated ability to configure workflows, automation, and service catalogs within an ITSM...ZendeskFull timeWork at officeRemote work
Texas Staffing
Dallas, TX5 days ago $110k - $130k
...healthier communities and a brighter, greener future. We are seeking an experienced Customer Support Manager with deep expertise in Zendesk to lead our customer support team and scale a high-quality, efficient support operation. This role owns the day-to-day management...ZendeskLocal areaRemote workFlexible hoursGradient Comfort
San Francisco, CA5 days ago- ...DevOps, IT, and Security operations. Since our inception in 2012, we have empowered notable companies like Coinbase, Snowflake, and Zendesk to reach their current status as industry leaders. The Challenge EverOps is seeking a Senior Software Engineer to join a critical...ZendeskLocal areaRemote work
- ...preferred. Ability to handle client inquiries with professionalism, patience, and empathy. Familiarity with CRM software (e.g., Zendesk, Salesforce) is a plus. Excellent problem-solving skills and a solutions-oriented mindset. Reliable, organized, and able to...ZendeskFull timeRemote workWorldwide
The Global Talent Co.
Madison, WI2 days ago $1,030 per month
...A minimum of 1 year of experience in customer service, client relations, or a related field. Proficient in MS Office, Zoom, and Zendesk. Exceptional verbal and written communication skills in English. Problem-solving abilities with a customer-focused mindset....ZendeskRemote workWork from homeFlexible hoursShift workDUCK
Poughkeepsie, NY1 day ago- ...sponsorship, resources, and enterprise context. • 100+ pre-built MCP servers for enterprise systems including Salesforce, Workday, NetSuite, Zendesk, Okta, Stripe, and others • MCP Cloud allows any Workato API collection to become a remote MCP server with authentication, rate...ZendeskRemote workFlexible hours
