Average salary: $95,281 /yearly
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- ...multiple stakeholders and ambiguity Strong expertise in technical troubleshooting and problem-solving Excellent written and verbal communication skills, with the ability to lead client conversations confidently Experience with ticketing systems such as Jira or Zendesk...ZendeskRemote work
Virtual Vocations Inc
United States1 day ago - ...This remote position requires fluent English and experience in customer support, ideally with 2+ years in roles involving CRMs like Zendesk and Salesforce. You will work in a dynamic team to solve various operational challenges and help onboard new users. The role...ZendeskRemote work
Clipboard, inc.
New York, NY3 days ago - ..., dispatch, sales, or service roles High school diploma or equivalent required Experience using customer support systems such as Zendesk or Twilio preferred Ability to remain calm and professional during challenging customer interactions Comfortable working independently...ZendeskFull timeRemote work
Virtual Vocations Inc
United States2 days ago - ...as well as clinical documentation improvement or healthcare information systems Experience with ticketing systems such as Jira or Zendesk Excellent written communication skills, capable of explaining technical concepts to non-technical users Proven ability to independently...ZendeskPart timeRemote work
Virtual Vocations Inc
United States3 days ago - ...Technology, and Risk teams to ensure smooth resolutions and superior client experiences. The ideal candidate has at least two years in customer‑facing service, strong written and verbal communication, and comfort with Zendesk or similar ticketing systems. #J-18808-Ljbffr...ZendeskRemote work
Grasshopper Bank
New York, NY4 days ago - ...years of call center or customer service experience Healthcare experience preferred Technical proficiency with customer service platforms, such as Zendesk A proactive and curious problem-solving mindset Openness to feedback and a commitment to continuous improvement...ZendeskRemote work
Virtual Vocations Inc
United States3 days ago - ...the strategy, implementation, and optimization of AI and automation initiatives within customer support Administer and enhance the Zendesk Support platform, including workflows and system integrations Analyze customer journeys and support workflows to identify...ZendeskRemote work
Virtual Vocations Inc
United States2 days ago - ...statements quarterly and maintain accurate records for accruals Analyze vendor discrepancies and communicate findings effectively using Zendesk Prepare monthly portfolio scrubs to assess account health and address outstanding issues Required qualifications: High school...ZendeskFull timeRemote work
Virtual Vocations Inc
United States2 days ago - ...managing relationships with third-party logistics providers Familiarity with e-commerce platforms or CRMs such as Shopify, Gorgias, or Zendesk Strong organizational skills and ability to manage time effectively Ability to work flexible hours, including weekends and...ZendeskFull timeRemote workFlexible hours
Virtual Vocations Inc
United States3 days ago - ...Identify and resolve content gaps and inconsistencies to enhance first-contact resolution Manage content intake and publishing through Zendesk/Jira, ensuring timely updates Required qualifications 2-5 years of experience in technical writing, knowledge management, or a...ZendeskContract workRemote work
Virtual Vocations Inc
United States3 days ago - ...maintaining high satisfaction in a remote environment. You will interact with customers in Spanish and English, using tools like Gorgias, Zendesk, and Shopify to assist and troubleshoot. A strong written and verbal communication skill set is essential. #J-18808-Ljbffr...ZendeskRemote work
TalentPop App
New York, NY4 days ago $60k - $70k
...quality service for customers. Ideal candidates have experience in operations, a passion for customer experience, and familiarity with tools like Grafana and Zendesk. The position is full-time and remote, with a compensation range of $60,000 to $70,000. #J-18808-Ljbffr...ZendeskFull timeRemote workChargerHelp
New York, NY3 days ago- ...Minimum 1 year of experience in customer support, live chat, or ticketing roles Familiarity with support tools such as Intercom, Zendesk, or Freshdesk Ability to navigate SaaS products and explain functionalities to non-technical users Strong typing skills and clear...ZendeskFull timeRemote workShift work
Virtual Vocations Inc
United States2 days ago - ...customer service. Candidates should have 1-5+ years of experience in IT support and familiarity with ticketing systems like ServiceNow or Zendesk. This position offers competitive compensation and a full benefits package, making it an appealing opportunity for those who thrive...ZendeskRemote work
Belle Lynn Sourcing LLC
Lynn, MA20 hours ago $86.6k - $144.4k
...processes or experiences. Strong analytical skills and proficiency with CX metrics and platforms such as Qualtrics, Medallia, Salesforce, Zendesk, or similar. Excellent communication skills with the ability to influence stakeholders at all levels of the organization....ZendeskFull timeLocal areaImmediate startWorldwideFlexible hours- ...requests. Ideal candidates will have at least 1 year of customer service experience, strong communication skills, and familiarity with platforms like Zendesk and Google Docs. This part-time position offers flexible hours and the opportunity to work from home. #J-18808-LjbffrZendeskPart timeSeasonal workRemote workWork from homeFlexible hours
Jobsultant Solutions
Buffalo, NY20 hours ago - ...Shared Services Coordinator to provide essential HR support in a fully remote role. Ideal candidates will have strong experience with Zendesk and Workday, demonstrating the ability to manage high-volume HR tickets with precision and efficiency. This position offers...ZendeskHourly payRemote work
LaSalle Network
Northfield, IL20 hours ago - ...troubleshooting skills ~ Basic understanding of APIs, payment flows, or SaaS tools ~ Comfort navigating ticketing systems like Zendesk, Intercom, or Freshdesk ~ Highly organized and detail-oriented ~ Self-starter with a service-first mindset and ability to work...ZendeskRemote work
Bettercharge
United States2 days ago - ...connectivity Required qualifications High School Diploma or GED Over 2 years of customer service experience More than 1 year of technical support experience Familiarity with Ruckus, Juniper, and Cambium Access Points Experience with Zendesk or similar ticketing systems...ZendeskFull timeRemote work
Virtual Vocations Inc
United States4 days ago - ...text, email, and phone. The ideal candidate has 3-5 years in healthcare operations and proficiency in tools like AthenaHealth and Zendesk. This position offers a remote work environment with competitive compensation and comprehensive benefits. #J-18808-Ljbffr Midi HealthZendeskRemote job
$55k - $65k
...within a SaaS organization. (Preferred) You have experience using web-based support platforms (e.g., HelpScout, Front, Freshdesk, Zendesk) and issue tracking software (e.g., Jira). You are an empathetic, caring person who builds positive, productive relationships and...ZendeskFull timeRemote workFlexible hours- ...computers, and document IT processes for staff and end users. Responsibilities include remote and in-person support, using Team Viewer, Zendesk, and standard corporate tools. The role requires three years of IT experience, a Bachelor’s in IT or related field, MCP or similar...ZendeskRemote work
Long Iron Services, LLC
Oak Brook, IL4 days ago - ...call center experience is strongly preferred Comfortable working with support ticketing systems and phone support tools, especially Zendesk Detail-oriented with strong organizational and reporting skills Familiarity with commercial card programs or financial operations...ZendeskFull timeRemote work
Virtual Vocations Inc
United States2 days ago - ...resolution across multiple stakeholders Strong organizational skills and ability to work with data to prioritize risk and track outcomes Familiarity with CRM and support tools such as Salesforce or Zendesk Experience in SaaS or subscription businesses is preferred...ZendeskFull timeRemote work
Virtual Vocations Inc
United States2 days ago - ...health products. This fully remote role requires 2+ years of customer service experience and proficiency in helpdesk software like Zendesk. Benefits include competitive pay, company-paid health insurance, and flexible spending accounts. The ideal candidate is empathetic...ZendeskRemote workFlexible hours
School Result
Seattle, WA20 hours ago - ...or above) Tech-savvy and a fast learner Customer-focused Ability to work under stress to achieve targets Previous experience with Zendesk is a plus College degree or equivalent preferred EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: A desktop or laptop (2015 or newer...ZendeskFull timeRemote workWork from home
Perun HR
United States3 days ago - ...mindset. Ability to work independently while maintaining cross-functional collaboration. Experience with ticketing and CRM systems (Zendesk, Jira). Core Competencies Demonstrates expertise in diagnosing and resolving complex hardware, software, and network issues while...ZendeskRemote work
Jobtailor
Fort Collins, CO20 hours ago - ...applications in a provider practice environment Comfortable communicating with physicians, practice operations, and external vendors Experience using ServiceNow, ZenDesk, Jira, or equivalent ticketing systems (preferred) Experience working with specialty practices is a plus...ZendeskFull timeRemote work
Virtual Vocations Inc
United States1 day ago $64k - $86k
...empowers our users. The role requires 1-3 years of customer support experience in a SaaS environment, strong communication skills, and familiarity with support tools like Intercom and Zendesk. Compensation ranges from $64,000 to $86,000 annually. #J-18808-Ljbffr GC AIZendeskRemote job- ...exceptional support and resolve client challenges effectively. The role involves troubleshooting issues, managing support requests via Zendesk, and facilitating relationships across teams. The ideal candidate will possess a Bachelor's degree in a relevant field, with at...ZendeskRemote job
