Search Results: 17 vacancies
...and comfortable working in Excel and PowerPoint
~ Comfortable working in a fast-paced, ever-changing environment Familiarity with Zendesk, Salesforce, JIRA, or Snowflake is a plus
Additional Information
The anticipated salary range for this position is ($55,000...
Zendesk
Full time
Local area
...to customer inquiries, as this will be your primary communication method
* Youre comfortable using customer support software like Zendesk to communicate with customers and properly track requests.
**Educational/Vocational/Previous Experience Recommendations:**
*...
Zendesk
Remote job
Flexible hours
...leadership skills focused on enhancing team performance and achieving sales goals.
Sales Tools: Proficient with CRM software such as ZenDesk, SalesForce, or Amazon Copper, along with other tools for managing and tracking sales activities.
Data-Driven: Skilled in...
Zendesk
Remote job
Home office
...in Food & Beverage.
Spanish proficiency. Preferred.
Previous stint in a start-up atmosphere. Preferred.
Familiarity with Zendesk and Customer Success platforms.
Education &Experiencie
~ Bachelor's Degree or equivalent experience.
~3+ years in a Customer...
Zendesk
Worldwide
...language (Turkish, Spanish, Italian or French);
* Desirable - Basic knowledge of Customer Service software, databases and tools such as Zendesk.
WHAT WE OFFER
From working with some of the biggest and most recognisable sports teams in the world to creating...
Zendesk
Work from home
Home office
...reported bugs
Communicate customer issues/requests to development and product teams
Working with the latest cloud support systems such as Zendesk, Salesforce, JIRA, etc.
Other duties as assigned
Working hours will be 8am - 5pm PT / 11am - 8pm ET
Qualifications
2+ years...
Zendesk
Remote job
Home office
Shift work
...their specific needs
Work on our Customer Support team a few days per week managing incoming phone calls and email tickets via Zendesk. This may include occassional weekend shifts.
Communicate articulately and engage with current and potential clients in all forms...
Zendesk
Remote job
Shift work
Weekend work
...Email, Chat to video.
Outstanding written and verbal communications.
Proficient with SaaS platforms such as Salesforce, DemandWare & Zendesk.
Thriving in fast-paced, goal and service-oriented environments.
Proficient in Microsoft Outlook and Excel
Proficient in Teams...
Zendesk
Remote job
Flexible hours
Weekend work
...parameters, ORCID offers flexibility with your schedule.
Responsibilities
Providing timely and friendly replies to user queries via the Zendesk platform
Accurately reporting bugs to the Development team
Sharing feedback and feature requests from users with the Product team...
Zendesk
Remote job
Full time
Temporary work
Work from home
Flexible hours
...tasks, and work efficiently under tight deadlines.
Experience with RMA processes and familiarity with customer service software (e.g., Zendesk, Freshdesk) is a plus.
Detail-oriented with a keen eye for accuracy and quality.
Competitive salary commensurate with experience....
Zendesk
Holiday work
Full time
Relocation
...team towards managing chatbot-supervised interactions.
Technical Support:
Support customers via phone calls and email tickets using Zendesk.
Address and resolve issues calmly and strategically.
Qualifications Bachelor's degree.
3+ years of experience in a SaaS Customer...
Zendesk
Remote job
...6pm, with additional hours/times as needed in Aventura, FL.
Responsibilities:
Manage event customer service – answering Zendesk email questions from internal and external persons regarding their tickets and registration to upcoming events.
Determine weekly...
Zendesk
Full time
Local area
Monday to Friday
...in high-touch escalations and supply chain incidents
* Interact with internal and external customers in support channels, such as Zendesk, Jira, etc.
* Help address critical customer issues while keeping in mind next-issue avoidance and helping to build operational processes...
Zendesk
Work experience placement
Remote job
Day shift
...Gorgias, Paylocity, etc.
- Textile industry background
- 2+ Years of customer care leadership experience in a retail environment
- Zendesk experience, specifically with tickets, reporting, and analytics
- Ability to provide excellent customer service via phone and chat...
Zendesk
...portals for Wayfair, Walmart, and Houzz is beneficial; add Overstock.
CRM and Technology Implementation: Strong experience with Zendesk or similar CRM platforms; ability to implement new technologies from scratch.
Sales Interaction: Strong interaction with the...
Zendesk
...meet their unique needs
Collaborate with our Customer Support team periodically to handle incoming calls and email inquiries via Zendesk, with occasional weekend shifts
Communicate effectively through various channels: phone, email, in-person, and even...
Zendesk
Full time
Remote job
Shift work
$15 - $16 per hour
...and demonstrate empathy.
Previous call center and/or work from home experience.
Preferably previous experience in toll like Zendesk, salesforce (customer tracking application), be highly motivated to work, be highly flexible and welcome change/improvements....
Zendesk
Hourly pay
Holiday work
Contract work
Temporary work
For contractors
Local area
Remote job
Work from home
Flexible hours
Monday to Friday
