Average salary: $75,875 /yearly
More statsSearch Results: 35 vacancies
...invite them to the "Firefly Program"
+ Call drivers to schedule installations and services
+ Resolve customer service tickets on Zendesk
+ Deliver in-person support to our driver-partners
+ Walk driver-partners through the on-boarding process
+ Help existing...
Zendesk
Full time
...detail-oriented
**Preferred:**
* Experience with e-commerce companies (i.e., websites + apps) - preferred
* Familiarity with Zendesk and Shopify - preferred
Expected hours per week: 40
At Ruggable, we offer competitive compensation and benefits packages. Ruggable...
Zendesk
Full time
Immediate start
...quality service
Responsible for all global Procurement Operations reporting, analysis and metrics (Including Coupa, Netsuite, and Zendesk Explore)
Effectively identify, recommend, and implement scalable process optimization, resource efficiency and automation...
Zendesk
Work experience placement
Remote job
Home office
Flexible hours
...positive experiences.
ROLE EXPECTATIONS
* Develop a deep knowledge of Avail.co products and services
* Respond to help tickets in Zendesk using impeccable grammar
* Receive inbound phone calls and respond to voicemail messages
* Manage real-time inquiries via chat...
Zendesk
...components (compute, storage, networking) and cloud infrastructure.
* Experience with Ticketing Systems (ServiceNow, Cherwell, Remedy, Zendesk, Salesforce etc).
* Practice in working in distributed and international teams, overcoming language and communications barriers....
Zendesk
Contract work
For contractors
For subcontractor
Shift work
...informed of the progress of these projects. You will be working in both Microsoft and Appdirect portals, along with Salesforce and Zendesk.
What you'll do and how you'll have an impact
Provide guidance to customers and partners on best practices for Microsoft deployments...
Zendesk
Worldwide
...Fridge customer service platforms including, but not limited to: Customer Management Systems, ordering processors, payment systems, Zendesk
Work cross-functionally with the AppOpps and Tech teams to resolve issues that arise with customer orders or specific Fridge...
Zendesk
Local area
Immediate start
Flexible hours
...clients and students over live video chat.
* Strong customer service orientation.
* Prior experience with CRM software and/or ZenDesk preferred.
* Basic knowledge of Windows, MacOS, iOS and Android operating systems
* Basic understanding of how internet connectivity...
Zendesk
Holiday work
Full time
Immediate start
Remote job
Flexible hours
Afternoon shift
...employees, execs, customers)
+ Outstanding listening skills
+ Experience working with Customer Support platform (HubSpot, Salesforce, Zendesk, etc)
+ Experience optimizing Customer Support processes and infrastructure
+ Experience working at a startup/high-growth...
Zendesk
Full time
...tools and systems leveraged primarily by the Customer Success team in the day-to-day operations in support of our Customers, including Zendesk, Asana, and Jira, among others
Create and maintain reports and dashboards that deliver insights and success metrics across...
Zendesk
Remote job
Flexible hours
...tools to track work (Customer Service Software, Project Management, MS Office, Etc)
Experience using Yardi, Salesforce, Smartsheet, Zendesk or similar property management program
REQUIRED SKILLS
Active Listening - Giving full attention to what other people are...
Zendesk
Contract work
Local area
Immediate start
Outdoor
Weekend work
Sunday
Saturday
...efficient, seamless customer experience
* Strive for first-contact resolution with each interaction.
* Manage customer information in Zendesk during and after each correspondence
* Resolve complex and heightened user concerns with a positivity and empathy
* Demonstrate...
Zendesk
Holiday work
Worldwide
1 day per week
...celebrating special events with regularity, in accordance with guidelines to drive community and retention
Manage studio systems:
Zendesk
Brandbot
~ Ensure all client matters are properly and swiftly resolved or escalated, and ensure consistent and adequate follow...
Zendesk
Holiday work
Full time
Local area
Shift work
Weekend work
Afternoon shift
Early shift
...and communication of software releases to customers.
An understanding of release terms and technology.
Experience working with Zendesk and Confluence.
Don't meet every qualification listed above? Studies show that women and people of color are less likely to...
Zendesk
Holiday work
Temporary work
Local area
Flexible hours
...working with refrigerated vending machines - Preferred
Familiarity with Google Suite and/or Microsoft Office
Experience with Zendesk, Slack, CMS, , Paycor, and preferred
Google Forms, Gmail
Must have ability to obtain proper clearance and badging at all fridge...
Zendesk
Hourly pay
Holiday work
Full time
Temporary work
Local area
Immediate start
Remote job
Relocation
Relocation bonus
Shift work
Monday to Friday
...* Previous experience in a solution-oriented customer service role.
* Experience providing support via a live chat service like Zendesk Chat
* Excellent written and verbal communication skills.
* Knowledge of music gear brands, models, and history.
* The ability...
Zendesk
Full time
Temporary work
Flexible hours
Weekend work
Afternoon shift
...operation; knowledge of application of computer software for automating highly diverse agency/organization activities.
Experience with Zendesk or comparable service desk IT Help Desk platform
Knowledge of database fundamentals.
Knowledge of platform and system...
Zendesk
Local area
Remote job
Flexible hours
Afternoon shift
...platform support enhancements.
* Capture and analise Customer Support KPI Metrics:
+ Customer Satisfaction Score (CSAT)
+ Total Zendesk Tickets and Tickets Per Customer - First Contact Resolution
+ Volume by Channel
+ First Response Time (FRT)
+ Average Handle...
Zendesk
Full time
Visa sponsorship
...spreadsheet formulas and macros, preferred
~ Salesforce, GuideCX, Atlassian, SaaS Connector Tools, SaaS Project Management tools, and Zendesk preferred
~ An understanding of the eCommerce industry
~ Great oral, written, and interpersonal communication skills and the...
Zendesk
Remote job
...data migrations to Salesforce from various other platforms, to include Salesforce to Salesforce, Zuora, Netsuite, Intacct, Hub Spot, ZenDesk, or generic systems
~ Experience with Microsoft SQL Server and T-SQL scripting or other scripting language
~ Ability to resolve...
Zendesk
Local area
Remote job
Flexible hours
