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$60k - $70k
IT Help Desk Technician Level 2 (MSP / ConnectWise) IT Help Desk Technician Level 2 (MSP / ConnectWise) Get AI-powered advice on this job and more exclusive features. This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience...SuggestedFull timeTemporary workRemote workFlexible hours- ...accounting principles, standards, and regulations (e.g., GAAP). ~ Proficiency in accounting software (e.g., QuickBooks) ~ Knowledge of ConnectWise software preferred but not required. ~ Strong Microsoft Excel skills ~ Excellent analytical skills and attention to detail....SuggestedWork at office
Insero Talent Solutions
Rochester, NY15 days ago - ...Serve as the first point of contact for employees seeking technical assistance over the phone or in person including assisting using ConnectWise remote support tools. • Manage Active Directory, M365 and VOIP phone system for new/update/delete user provisioning. •...SuggestedTemporary workWork at officeLocal areaRemote work
Nexus Brands Group Inc
Brighton, MI7 days ago - ...specific certifications in relevant systems, hardware, and/or software is preferred. MSP or ticketing system experience such as ConnectWise, Zendesk, or AutoTask Key non-technical skills: Willingness to travel and work onsite at client locations on a daily basis....SuggestedWork at officeRemote workRelocation
Cutting Edge Computers Inc
Sterling Heights, MI25 days ago $60k - $65k
...Excellent communication and storytelling skills ability to simplify technical concepts. ~ Familiarity with CRM tools (HubSpot, ConnectWise) is a plus. ~ Understanding of cybersecurity concepts (e.g., EDR, MFA, SIEM). ~ Strong written and verbal communication skills...SuggestedFull timeWork at officeOxen Technology
Omaha, NE7 days ago- ...in on larger projects and joining our call queue. You will start tracking your time on a regular basis in our ticketing system (ConnectWise Manage). Week 2 - Shadow and Start Doing After your initial introduction to the team, your shadowing will transition to more...SuggestedFull timeWork at officeRemote workMonday to Friday
Proactive Technology Management
Sterling Heights, MI1 day ago $40k - $50k
...TeamViewer, RDP) Familiar with mobile device management (MDM), especially iOS/Android Experience with ticketing systems such as ConnectWise or Autotask Client-Facing Skills Strong verbal communication and professional appearance Ability to work independently...SuggestedFull timeTemporary workCasual workWork at officeRemote workFlexible hoursVirtual Technologies Group
Maumee, OH25 days ago- ...Written Communication Skills, Including Accuracy and Speed of Typing, Grammar, and Vocabulary Preferred Experience as a User of ConnectWise Manage CMDB Preferred Experience as a User of ConnectWise Automate RMM Reasonable accommodations may be made to enable...SuggestedLocal areaRemote work
Coastal IT Consulting, LLC
Naples, FL20 days ago $50k
...Identifies, documents and troubleshoots user computing issues to resolution and maintains customer satisfaction. Utilizes ConnectWise (PSA) solution along with other service-specific tools and technologies to deliver technical support services and document time and...SuggestedHourly payContract workTemporary workWork experience placementWork at officeLocal areaRemote workWorldwide1 day per weekAkkodis
Bloomington, MN29 days ago$75k - $90k
...Familiarity with LAN/WAN, wireless networking, and TCP/IP troubleshooting. ~ Experience with remote support tools (e.g. LogMein, ConnectWise) ~ General understanding of cybersecurity best practices and IT Security Policies. ~ Excellent communication, customer service...SuggestedWork at officeRemote work2 days per weekWaycrosse
Wayzata, MN24 days ago$50k - $65k
...support requests, via email, phone, and web · Document all customer interaction with high attention to detail and accuracy within ConnectWise system · Assist in on-boarding new clients · Remotely manage client systems using tools, i.e. RMM Tools, Logmein ·...SuggestedFull timeWork at officeRemote workMonday to FridayVodigy Networks
Saint Paul, MN15 days ago- ...expected to be available for travel. Learn and follow CNM processes for time & materials entry. Work with CNM systems such as ConnectWise for logging services and filing time & expenses. Learn and understand services and hardware sold as well as installation...SuggestedHourly payFull timeTemporary workWork at officeTrial period
Competitive Network Management LLC
Dearborn, MI14 days ago $70k
...financial records. Education: B.A in Accounting Preferred Qualifications ~ Experience with Quickbooks, Yooz, Clickup, and ConnectWise Benefits Competitive compensation package: Base Salary up to $70,000 (DOE), plus bonus and 401K option Generous PTO...SuggestedFull time- ...Sales Process Excellence Ensure all sales quotes are accurate, complete, and margin-protected Oversee the quoting workflow in ConnectWise Sell , meeting turnaround and quality standards Partner with Sales Admin and Procurement to validate costs, SKUs, and pricing...SuggestedRemote jobFull timeFlexible hours
- .... Provide weekly service reviews to management on productivity and satisfaction. Ensure timely time entry on tickets using ConnectWise Manage. Requirements Preferred candidates for this role will have: High school diploma or equivalent is required. Additional...SuggestedFull timeWork at officeHome office
- ...deadlines ~ Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) ~ Experience in a ticketing system, such as Connectwise or Service Now Personal Characteristics The successful candidate will be: Committed to and enthusiastic about...Full timeWork at officeFlexible hours
$115k - $155k
...documentation (e.g., E-Rate, SLED bid frameworks). Systems & Data Integrity: Own the CRM environment (HubSpot, NetSuite, or ConnectWise) and ensure accurate pipeline hygiene, forecast reporting, and stage management. Integrate RevOps intelligence leveraging...Full timeCustom Computer Specialists
Hauppauge, NY4 days ago- ...: VLANs, VPNs, routing, switches, and firewalls. ( Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask). ( Strong troubleshooting, documentation, and customer service skills, with the ability to manage multiple client environments...Remote jobFull time
- ...endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is...Full timeWork at office
$80k - $120k
...ideally within MSPs, IT services, SaaS, or professional services. Experience with PSA platforms such as Halo PSA, Autotask, or ConnectWise is strongly preferred but not required. Proficient in cloud-based accounting platforms (QuickBooks Online, Xero) and Excel....Full timeRemote workMonday to FridayFlexible hours- ...degree in Computer Science, Information Technology, Business Technology, Accounting, or a related field of study. ~ Experience with standard office software, including Office 365, OneNote, GoToMeeting ~ Familiarity with ConnectWise ticketing software is a plus....Remote jobFull timeWork at officeHome office
- ...Meraki, Datto, VMware, Microsoft 365: (Azure, Microsoft Endpoint Manager/Intune, Exchange Online, SharePoint) Expertise with ConnectWise, RMMs, VOIP phone systems and or Mac OS is a plus Enthusiastic and dedicated to the challenges of a growing company and client...Full time
- ...troubleshooting) ~ Familiarity with backup systems and disaster recovery concepts 4. Remote Tools & MSP Software Proficiency with ConnectWise Automate, ConnectWise PSA/Manage, ScreenConnect Scripting basics (PowerShell, batch files – advantage if more advanced) 5....Full timeWork at officeRemote work
- ...and technical documentation in coordination with marketing and leadership Manage sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company processes Stay informed of product developments, emerging...Full timeFor contractorsWork at office
$75k - $105k
...work, client interaction, and administrative responsibilities. Preferred Skills Experience with RMM and PSA tools (e.g., ConnectWise, Autotask, or similar). Knowledge of cloud solutions (Azure, M365, backup systems, etc.). Strong problem-solving and...Full timeWork at officeLocal area- ...consistent follow-up and clear next steps throughout the cycle. Accurately track all prospecting, opportunity, and sales activity in ConnectWise or other CRM platforms. Meet or exceed monthly and annual sales quotas and KPIs related to pipeline growth, conversion rates,...Contract workTemporary workLocal area
- ...~ Managed services ~ Cybersecurity fundamentals ~ Cloud services and infrastructure ~ Experience with PSA/CRM tools (ConnectWise Manage Microsoft CRM preferred) Work Environment and Travel ~ Hybrid work environment (office and work-from-home) ~ Regular...Full timeContract workTemporary workWork at officeWork from home
- ...reconcile general ledger accounts Support accounts payable and accounts receivable activities as needed Work within QuickBooks and ConnectWise to ensure accurate financial records Assist with process improvements and documentation as needed Collaborate closely with...Hourly payPermanent employmentContract workPart timeWork at officeFlexible hours
- ...equipment for service tickets. Auditing and closure of completed tickets. Perform follow-up when a client requests an update. Use ConnectWise to create, review and manage service tickets for the entire Service Department. This includes editing tickets, handling workflows...Full timeHome officeMonday to FridayFlexible hoursShift workNight shift
- ...Office (Word, Excel, Outlook and PowerPoint) ~Strong proficiency in creating Adobe Acrobat forms ~Knowledge and experience on ConnectWise Manage CRM a Plus Key Competencies: ~Knowledge in computing/technology industry a plus ~Ability to prioritize multiple tasks...Work at officeLocal area
