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- ...escalate accounts as needed based on established policies. Maintain accurate and up-to-date documentation in systems such as ConnectWise and NetSuite, ensuring records support reporting and escalation processes. Meet or exceed performance metrics, including call...SuggestedLong term contractContract workImmediate start
- ...Coordinator The service coordinator is primarily responsible for taking all incoming service requests and entering them into Connectwise. The position will coordinate the flow of information between customers and service staff in order to facilitate the resolution/completion...SuggestedFor contractorsWork at office
- ...Ensure all tickets contain proper Company, Site, Priority, and Agreement coding Schedule and dispatch technical resources using ConnectWise Monitor service boards for new, aging, and at-risk tickets; proactively intervene as needed Maintain real-time dashboard...SuggestedWork at officeNight shift
- ...renewals Procurement or purchasing operations experience Subscription or recurring billing experience CRM tools such as ConnectWise or HubSpot What Success Looks Like Within 6-12 months, you will: Fully own QuickBooks and financial operations Improve...Suggested
- ...technical documentation in coordination with marketing and leadership. Manage sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company processes. Stay informed of product developments, emerging technologies...SuggestedFor contractorsWork at officeLocal areaRemote work
$21 per hour
...accuracy and accountability. ~ Proactive problem-solver with the ability to adapt to new systems and processes. ~ Familiarity with ConnectWise preferred; transitioning to ServiceTitan software. Key Competencies Invoice Accuracy & Timeliness Ensures invoices are...SuggestedHourly pay- ...and verbal communication skills. ~ Proficiency in Microsoft Office Suite (especially Excel); familiarity with CRM tools (e.g., ConnectWise) is a plus. ~ Experience with vendor portals, deal registration, and quoting platforms (e.g., Ingram Micro, Tech Data) strongly...SuggestedContract workWork at office
- ...professional, courteous, and empathetic manner Capture accurate client information and create tickets in the ticketing system (ConnectWise or similar) Escalate Priority 1 / critical issues to service personnel in real time Respond to voicemails and emails within...SuggestedWork at officeRemote workFlexible hours
- ...& opportunity updates Produce Centre Sales Quotes in Sell and create Opportunities in Manage for Account Executive Utilize ConnectWise Manage to assist with data entry of account information Review and monitor the current state of existing accounts and analyze...SuggestedWork at officeRemote work
- ...Knowledge of Microsoft Office and QuickBooks. At least one year experience with Quickbooks Assisted Payroll. Experience with administering 401k plan. Knowledge of Connectwise software will be a plus. At least 2 professional References will be required. 365 LabsSuggestedFull timeWork at office
- ...business opportunities through networking, prospecting, and targeted outreach. Build and maintain a robust sales pipeline using ConnectWise Manage (PSA/CRM). Conduct discovery meetings with prospects to understand their business needs and IT pain points. Prepare...SuggestedTemporary workWork at officeLocal areaMonday to Friday
$60k - $70k
...match. ~ Knowledge of Sage ERP. Additional Skills & Qualifications Sage ERP is a plus and their add-on for Billing is Connectwise. Certified Payroll Reporting/prevailing wage experience. Work Environment Enjoy a close-knit, family-oriented workplace...SuggestedPermanent employmentContract work- ...new training modules and programs that elevate technical and systems proficiency across the organization. Core Tools & Systems: ConnectWise, Microsoft 365, IT Glue, HiBob and other internal systems. Essential Duties and Responsibilities Training Delivery & Facilitation...SuggestedWork at officeRemote work
- ...switching and firewalls Understanding of Active Directory and Group Policy DHCP, DNS Preferred Technical Experience: ConnectWise Manage ConnectWise Automate IT Glue Azure and AWS Hyper-V and VMware Cisco, Meraki, Sophos, FortiGate solutions...SuggestedFull timeLocal area
$55k - $65k
...services, costs, and performance metrics. Help maintain account documentation and records in CRM and PSA systems (e.g., Kaseya, ConnectWise, etc.). Qualifications & Skills: ~1-3 years of experience in account management, customer service, or business development (...SuggestedWork at office$24 - $28 per hour
...Duties/Responsibilities: Maintain and reconcile the general ledger accounts Sync customer invoices and payments between ConnectWise and QuickBooks Support customer agreement setup and maintenance in ConnectWise Preparing invoices through ConnectWise based...Part timeWork at office- ...; regular presence at our Phoenix headquarters is required. Accounts Receivable (? 60%) Generate and distribute invoices in ConnectWise. Apply cash receipts, reconcile customer accounts, and research/resolve payment discrepancies. Monitor aging schedules; perform...Hourly payFull timeWork at officeFlexible hours
- ...networking configuration experience desired, not required. ~ Familiar with Enterprise IT best practices preferred. ~ Experience with ConnectWise or other network or ticketing systems preferred. Certifications: ~ N/A Physical Demands: Sedentary Work Exerts up...
- ...of Uprite, handling inbound service requests via phone, email, and our client portal Triage and dispatch service tickets using ConnectWise, ensuring prompt and accurate scheduling Coordinate with technical teams to keep service levels on track and clients in the...Full timeWork at office
- ...Escalate accounts according to policy, not discretion Documentation & System Accuracy Maintain accurate, real-time notes in ConnectWise & NetSuite and related systems Assign required call dispositions and statuses Ensure account records support reporting,...Contract workImmediate start
- ...~ Ability to translate technical concepts into customer-friendly language ~ Experience with PSA, CRM, or ticketing systems (ConnectWise, Autotask, ServiceNow, etc.) ~ Calm, professional demeanor when handling escalations ~ Customer-first mindset with a proactive...Night shift
- ...Analyst is responsible for the production of major content assets and programs, with a specialized focus on engagement and adoption of ConnectWise products. Reporting to the head of Emerging Business team within Partner Success, this role will assist in program development,...Local areaRemote work
$65k - $80k
...administration Endpoint security and EDR tools MSP Tooling RMM platforms such as NinjaOne or Datto RMM PSA tools including ConnectWise or Autotask Backup platforms like Datto or Veeam 25+ years of experience in an MSP or fast-paced, multi-client IT support...Local area- ...location ~0-25% travel may be required. ~ Reference checks will be conducted prior to receiving an offer with your consent ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from...Local areaRemote work
- ...knowledge of personal computer applications Microsoft Windows and Microsoft Office, including Microsoft Outlook, TEAMs, Salesforce, ConnectWise Working Conditions And Physical Requirements: Primarily indoor work in an office environment Frequent utilization of...Remote jobFull timeWork at office
- ...certifications, Cisco Certification Technician (CCT) Intermediate knowledge of Cisco, HP, Palo Alto networking infrastructure, ConnectWise Manage and Automate, VMware, vSphere, and LogicMonitor, Veem Backup Equal Opportunity Employer - Including Disabled and Veterans...Remote job
- ...environment Network+, Security+, CCNA, ACMT, MCSE, or other relevant certifications Linux + Mac Experience Familiarity using ConnectWise PSA Physical Demands : Reasonable accommodations can be made for individuals with disabilities Mobility: Moving around the...Work at officeRemote work
NerdsToGo of Jacksonville Beach, FL
Jacksonville Beach, FL16 days ago - ...applications: Bloomberg, Thompson Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products Significant experience with Microsoft Azure Exceptional written and verbal communication Experience...Work at office
- ...Experience: ~5-7 years in Accounting, Finance, or related field ~ Experience in developing variable financial models ~2-5 years of ConnectWise Billing Experience Required Skills, Education and/or Certifications: Associates Degree in Accounting or related field or...
$75k - $95k
...selling cloud, security, or compliance solutions A deep understanding and/or certifications in Microsoft 365 Familiarity with ConnectWise, HubSpot, ZoomInfo Benefits and perks ~ Medical, Dental and Vision coverage for employee and family ~401k + company-...Temporary workLocal areaRemote workWork visa
