Average salary: $47,043 /yearly
More statsSearch Results: 21 vacancies
...architectures, pros/cons, and migration considerations
Experience in Data Modeling and Advanced SQL techniques
Familiarity with APIs for Zendesk, Salesforce, and QuickBooks connections are beneficial but not required
Microsoft Azure certifications are a plus
KNOWLEDGE, SKILLS...
Zendesk
Contract work
Local area
Remote job
Flexible hours
...industries: mobile technology, social media, gaming, or advertising
* Experience working with helpdesk ticketing systems; familiarity with Zendesk is a plus
* Ability to communicate effectively both internally and to players and match tone accordingly
* Ability to work...
Zendesk
Contract work
For contractors
For subcontractor
Casual work
Remote job
Worldwide
Shift work
Weekend work
...standards and situations
Hands-on experience with any of the following systems would be helpful: Microsoft Office Suite, Salesforce, Zendesk, Webflow, Typeform, Klaviyo, Calendly
All combinations of education and experience will be considered
Also want to make sure...
Zendesk
Hourly pay
Holiday work
Weekend work
Afternoon shift
...detail and organizational skills
Demonstrated experience providing technical solutions to clients
Google G-Suite experience a plus
Zendesk and Salesforce experience a plus
HTML/CSS & website building experience a plus
Non-profit industry and/or fundraising experience a...
Zendesk
Work experience placement
Shift work
Saturday
...and comfortable working in Excel and PowerPoint
~ Comfortable working in a fast-paced, ever-changing environment Familiarity with Zendesk, Salesforce, JIRA, or Snowflake is a plus
Additional Information
The anticipated salary range for this position is ($55,000...
Zendesk
Full time
Local area
...systems. CPQ experience is a must.
Core GTM tech stack:Zoominfo, Salesforce (Unlimited Edition with CPQ and Advanced Approvals), Zendesk, RingLead
Responsibilities
Help own and maintain our Salesforce tech stack
Provide front line Salesforce support, including ad-hoc...
Zendesk
Holiday work
Flexible hours
...Professional Services, Customer Education, and Customer Success Management teams
* Experience using a Customer Support system (ex: Zendesk, Service Cloud, telephony platforms, workforce management platforms) as a technical administrator, business administrator, and/or...
Zendesk
Local area
Flexible hours
...your managers to evaluate your performance amongst your peers and against success benchmarks
* Work daily with tools like Talkdesk, Zendesk, our internal admin, Slack, Google business tools, Github, Looker, Jira, and more
* Go above and beyond for our customers
* Attend...
Zendesk
Holiday work
Local area
Remote job
Home office
Flexible hours
Shift work
Weekend work
...verbal communication skills
* Experience building Help Center Content & Structure
* Comfortable working with help desk software. Zendesk, Hubspot, Salesforce preferred. Experience with administering help desk software is ideal.
**Bonus:**
* Solid understanding of...
Zendesk
For contractors
Local area
Remote job
Work from home
...able to work autonomously.
* Microsoft Suite experience required
Education & Experience:
* 1-2 years Customer service experience required
* Zendesk experience required
* Call center experience required (phone and email)
* This role is onsite in Portland, OR*...
Zendesk
...software platforms such as Okta Authentication, O365, MS TEAMS, G Suite, and Adobe Creative Cloud, JAMF, Sophos, Active Directory, Zendesk, and Mac for the end-user machines.
* Provide Audio/Video and conferencing solutions and support for Wunderman Thompson and Swift...
Zendesk
Local area
Remote job
...retaining clients throughout the D2C brands. This unit operates in a nimble and agile environment, using tools such as Salesforce,Miro and Zendesk to manage a large existing client base and a competitive environment for acquiring new customers.
This hybrid role is open to...
Zendesk
Work experience placement
...EQUIPMENT AND SOFTWARE REQUIREMENTS
Proficiency in using Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
SAP B1
ZenDesk Service and ZenDesk Talk
WORKING CONDITIONS AND PHYSICAL DEMANDS
Seated workstation in an office environment
Operation of...
Zendesk
...SOPs for onboarding new members
+ Manage the open order book report and generate reports for the sales team as needed
+ Manage Zendesk, develop KPIs for CX/ DX and deploy reporting on customer interactions with details of inquiries, complaints, or comments
+ Partner...
Zendesk
Holiday work
Permanent employment
Full time
Outdoor
...to achieving KPIs.
~ Experience with customer experience management tools and CRMs, preference for experience with Shopify and Zendesk.
~ Experience in leading multi-channel customer support (ex: phone, email, chat).
~ Experience in leading across in house and...
Zendesk
Holiday work
Full time
Temporary work
Local area
Flexible hours
...sponsorship or relocation assistance are available at this time.
What You'll Do:
Respond to inbound user support tickets via Zendesk
Work with R&D engineers/Product and other team members to resolve user issues effectively (JIRA/Salesforce)
Build and...
Zendesk
Holiday work
Local area
Remote job
Relocation package
Flexible hours
...directly with customers.
Analyze logs, including support bundles, Datadog, and other internal resources.
Use tools such as Zendesk, IntelliJ IDEA, VirtualBox, Visual VM, and the command line to troubleshoot, reproduce, and resolve issues.
Deliver Planned...
Zendesk
Remote job
Flexible hours
Weekend work
...work
* You enjoy the challenge of solving open-ended problems in a timely manner
* Have a working knowledge of systems such as Zendesk and HubSpot
* Familiarity with financial services or payments businesses preferred
* Experience providing Live Chat Support and...
Zendesk
Local area
Remote job
Worldwide
...Magento 2, Shopify, or BigCommerce is a plus
Experience with using project management and support ticketing systems such as Jira, Zendesk, and Basecamp is a big plus
Benefits:
We’re committed to maintaining a motivated, positive work environment with people...
Zendesk
Remote job
...with ability to adapt, learn quickly, and teach others
~ Proficient use of MS Office Suite (particularly Excel and PowerPoint), Zendesk (CRM), Google Sheets, Google Docs, Google Drive etc.
ATTRIBUTES NEEDED FOR THE ROLE
Proven office management, administrative...
Zendesk
Hourly pay
Full time
Flexible hours
