HR/Recruiting Generalist

HR Generalist Job Summary Provides comprehensive HR support by managing HRIS transactions, employee cases, and inquiries related to benefits, compensation, wellness programs, leave of absence, payroll, and other HR processes. Ensures accurate, timely, and high-quality service while escalating complex issues and identifying trends for leadership.
Responsibilities Review and manage HRIS transaction requests, including approval and rejection processes.
Apply HR policies and procedures to make accurate and timely processing decisions.
Manage employee cases, calls, and chats requiring broad HR knowledge.
Resolve inquiries related to benefits, compensation, wellness programs, leave of absence, payroll, and related HR services.
Partner with internal HR teams and business contacts to resolve employee issues and deliver required solutions.
Maintain accuracy, quality, confidentiality, and attention to detail when handling HR cases.
Coordinate with HR centers of excellence and serve as a point of contact when needed.
Requirements Associate or bachelor s degree in human resources or a related field, or equivalent professional experience.
At least five years of HR experience may substitute for the education requirement.
Experience working in a high-volume HR environment with a significant case workload.
Experience with HRIS transactions and HR case management.
Proficiency with Oracle HCM, UKG, Ultipro, ServiceNow, or similar HR systems.
Strong knowledge of HR policies, processes, and employee support functions.
HR certification is preferred but not required.
Strong relationship-building and collaboration skills.
Ability to handle confidential information professionally.
Summary Qualification Broad HR knowledge with experience supporting employee inquiries and HR transactions. Customer-focused approach with a commitment to accuracy and service quality. Ability to identify trends, upscale complex matters, and collaborate across HR functions. Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.

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