Head of Operations Management (m/w/d)

Jobtailor

Fresno, CA

Oversee ongoing technician training, coaching, and development

Recruit/hire residential and/or commercial pest, termite, specialty, and lawn technicians

Review and evaluate ongoing technician performance

Ensure overall service quality to maximize customer retention

Monitor branch scheduling and ensure customer appointments are completed efficiently

Ensure safety standards are met or exceeded

Monitor and maintain inventory levels of pest/termite control products

Requirements

High school diploma (or GED)

Maintain licenses/certificates as required by federal, state, and/or local regulations

Maintain valid driver’s license

Ability to effectively lead and motivate others

Adept at problem solving and identifying practical solutions

Good aptitude for basic/intermediate math, for calculations related to sales/service

Core Competencies

Demonstrates strong leadership in technician training and development while ensuring compliance with safety standards and service quality. Proficient in inventory management and effective scheduling to enhance customer satisfaction and retention.

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Vacancy posted 1 day ago

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