Front Desk Receptionist (Part Time, Weekend Shifts)
$16 - $16.5 per hourLivINN Hotels
Front Desk Clerk/Night Auditor LivINN Hotels is a small business in hospitality in Burnsville, MN. We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. The Front Desk Clerk/Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. Part Time: 2-3 days a week, shifts 3 pm - 11 pm and 11pm -7 am. Weekends Required Starting pay: $16.00 - $16.50 per hour, additional shift differential on 11 pm - 7am Shift.
LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Duties/Responsibilities Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
Uses "Magic Formula" when answering reservation inquiry phone calls.
Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.
Maintains knowledge of upcoming events, local area, and hotel offerings.
Complete shift duties according to checklist
Accurately balances assigned cash drawer at end of shift.
Process credit card settlement at daily (Night Audit)
Excellent interpersonal and customer service skills including dealing with difficult and rude patrons.
Familiarity with local areas with the ability to provide directions and maps to local attractions and destinations.
Education and Experience High school diploma or equivalency preferred.
Physical Requirements Prolonged periods of standing at the front desk and folding laundry.
Willingness to work varying shift lengths depending on seasonal demands.
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