Part-Time Receptionist - Front Desk

Urbanity Dance seeks a part-time Front Desk Administrator to support the day-to-day operations of Urbanity’s school. Reporting to the Administrative Manager, the Front Desk Administrator supports the full community of the School by providing exceptional customer service for students and their caregivers, along with ensuring a safe, joyful, clean, organized, and welcoming environment.

Responsibilities include:

Deliver excellent customer service as a lead interface with parents and students, including assisting with registration and billing (in person and via email/phone),

Greet all students and caregivers that enter the space, facilitating a warm and welcoming atmosphere

Facilities management: assist with facility maintenance projects; maintain clean facilities in coordination with Work-Study Scholars

Schedule:

Part-time, 4-12 hours/week

Available Shifts:

MONDAY 3:00pm-9:00pm

SATURDAY 9:00am-3:05pm

SATURDAY 8:45am-11:45am

Required Qualifications:

Proficiency in MS Office and Google Apps

Excellent communication and customer service skills

Outgoing, proactive, and positive approach

Flexibility and adaptability to work in a fast-paced environment

Enthusiasm for working with students of all ages and backgrounds

Preferred Qualifications:

1-2 years related work experience

Spanish-speaking

Experience in a nonprofit or dance education setting

Belief in dance/arts to improve lives of individuals and communities, prioritizing access, inclusion, and wellness

Part-time Employees (10-19 hours)

1 hour of paid sick time per 30 hours worked per MA state law, up to 40 hours per year

50% discount on all Urbanity Dance programs, including events, classes, camps, intensives, seminars and workshops

Family members (this could include partner/spouse, children, etc; Urbanity is also open to and supportive of multiple definitions of 'family') are also eligible for a 20% discount on all Urbanity Dance events, classes, camps, intensives, seminars and workshops

Discounted studio rentals

1 complimentary ticket to each Urbanity Company / Underground performance during the year

One piece of Urbanity merch each year and 20% discount on all additional Urbanity merch

Part-time Employees (9 hours and less)

1 hour of paid sick time per 30 hours worked per MA state law, up to 40 hours per year

20% discount on all Urbanity Dance programs, including events, classes, camps, intensives, seminars and workshops

Family members (this could include partner/spouse, children, etc; Urbanity is also open to and supportive of multiple definitions of 'family') are also eligible for a 10% discount on all Urbanity Dance events, classes, camps, intensives, seminars and workshops

Discounted studio rentals

1 complimentary ticket to each Urbanity Company / Underground performance during the year

One piece of Urbanity merch each year and 20% discount on all additional Urbanity merch

Diversity & Inclusion:
Urbanity Dance is an Equal Opportunity Employer. We especially encourage applications from BIPOC individuals, people with disabilities, LGBTQIA+ community members, and people with lived experiences including houselessness, incarceration, substance use/recovery, economic instability, or food insecurity.

Hiring Note:
Employment is contingent on CORI and SORI background checks. Contact info for up to 2 references will be requested during hiring.

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