Financial Advocate (Full Time)
Virtual Vocations Inc
To support patients navigating financial responsibilities, the full-time Ohio Patient Financial Advocate will work remotely, preparing estimated costs of services, requesting deposits, and discussing eligibility for financial assistance programs.
Key responsibilities:
Counsel patients on payment responsibilities, options, and insurance benefits
Initiate collection processes for prepayments and follow up to maximize collections
Document interactions and updates in the appropriate computer systems accurately
Required qualifications:
High School Diploma/GED with three years of customer-facing experience, or an Associate's Degree with two years of experience, or a Bachelor's Degree with one year of experience
Critical thinking skills and decisive judgment
Ability to work independently with minimal supervision
Capability to operate in a stressful environment and take appropriate actions Virtual Vocations Inc
Vacancy posted 18 hours ago
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