Head of Compliance Operations (Remote)

Description About the American College of Surgeons
The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 90,000 members and is the largest organization of surgeons in the world. Our Mission The American College of Surgeons is dedicated to improving the care of the surgical patient and safeguarding standards of care in an optimal and ethical practice environment.
Our Vision To create a healthcare landscape where surgeons thrive and every patient has access to and benefits from the highest standards of surgical care, driven by innovation, education, leadership, and trust.
EAST places particular emphasis on interdisciplinary collaboration, scholarship, fellowship and developing leadership among early and mid-career surgeons active in the care of the injured patient. EAST has a multidisciplinary membership of more than 3,900 comprised of trauma and acute care surgeons, emergency physicians, advanced practice providers, nurses, and medical students. The EAST Annual Scientific Assembly draws more than 1,000 attendees; scientific papers are presented and advances in the field are discussed. EAST also has established lectureships, scholarships and a development fund to promote, reward, and recognize individuals working in the field of injury and injury control.
Summary: The Director of Association Operations and Meetings provides strategic leadership and operational oversight for the Eastern Association for the Surgery of Trauma (EAST) administrative functions and meetings/events portfolio. This role ensures the successful planning and execution of conferences, board and committee meetings, and member events, while also overseeing administrative systems, governance support, and operational infrastructure that advance the association's mission and strategic goals objectives. The position serves as a key member of the leadership team and works collaboratively across departments to enhance member engagement, operational efficiency, and financial sustainability.
It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.
Association Operations and Governance Administration
Provide leadership for day-to-day association operations, ensuring effective administrative support and operational efficiency.
Support the Executive Director in governance administration, including Board and committee operations, agenda development, board materials, minutes oversight, policy tracking, and governance compliance.
Translate Board-approved priorities into operational work plans and implementation timelines.
Identify and implement process improvements and operational efficiencies to maximize staff and organizational resources.
Serve as a key operational contact for member inquiries, vendor management, and issue resolution.
Financial and Operational Management
Manage budget administration and financial operations in partnership with the Executive Director and EAST Treasurer.
Partner with contracted accounting and auditing resources to support financial reporting and compliance activities.
Support operational decision-making through effective management of organizational resources and meeting-related expenditures.
Staff Leadership and Team Management
Supervise and develop administrative coordinator staff through performance management, coaching, and professional development.
Provide leadership and direction to administrative coordinator staff, volunteers, and vendors supporting operational and meeting activities.
Promote accountability, teamwork, and service excellence across administrative and meeting operations.
Serve as lead staff liaison to the Annual Scientific Assembly Committee and the Member Recruitment and Retention Committee.
Assist with preparation of Board reports, conference calls, and committee materials.
Meetings and Event Management
Oversee operational planning and logistics for the EAST Annual Scientific Assembly and related meetings and events.
Manage abstract submission processes, educational session proposal administration, committee scoring coordination, and Program Planning Meeting logistics.
Direct meeting operations including audiovisual coordination, registration oversight, exhibits management, housing management, food and beverage planning, shipping logistics, and onsite execution.
Support future meeting planning activities, including site visits, venue coordination, and operational assessments.
Manage relationships with vendors, contractors, venues, and service providers to ensure operational effectiveness and quality service delivery.
Serve as a primary liaison with ACS registration and exhibits management contacts and external operational partners.
Bachelor's degree or higher from an accredited college or university is strongly preferred.
At least 5 -10+ years of progressive experience in association administrative and meetings management is required.
Experience managing complex meetings, conferences, operational processes, and vendor relationships is required.
Experience supporting governance operations, volunteer leadership, committee management, and budget administration preferred.
Vacation, personal, and sick hours including 13 paid holidays per year

• Tuition Reimbursement
• Medical-comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to View email address on click.appcast.io Opportunity Employer/Protected Veterans/Individuals with Disabilities