Front Desk Receptionist - Hospitality

Embassy Suites by Hilton Boston Marlborough Guest Services Agent

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at Embassy Suites by Hilton Boston Marlborough can mean for you! Embassy Suites by Hilton Boston Marlborough boasts 230 rooms, 3,500 sq ft of event space, restaurant, and bar.

Do you love to travel? We offer some of the best travel benefits in the industry.

Typical Shift: 7am-3pm - Weekends availability is a must.

In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.

Provide exceptional customer service by being engaging and taking sincere interest

• The bell person/ guest services attendant will welcome each guest to our hotel.
• At least one year in a customer service role with high guest interaction

Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel.

Ability to stand for the duration of the shift

Must be available to work various shifts including weekends and holidays

$We celebrate diversity and are committed to creating an inclusive environment for all employees.