Housekeeping and Cleaning Service

Description

Essential Duties and Responsibilities

Meets all cleanliness and time requirement standards established for cleaning guestrooms and other areas of the hotel including the lobby, breakfast, pool, fitness center, stairways, hallways, elevators and patio

Cleans, dusts, and removes waste in all areas of guestrooms, bathrooms, and public areas

Replaces and provides all linens as necessary in accordance with standards including making beds

Replaces or provides required supplies in guestrooms and public areas

Maintains an organized cart and stocks cart with linens and supplies in accordance with standards

Provides exceptional guest service and responds promptly to guests’ inquiries and concerns

Reports room status and maintenance problems promptly

Performs basic maintenance skills including plunging toilets, changing light bulbs and unclogging drains

Handles chemicals and cleaning supplies with care and in accordance with standards

Operates commercial laundry and cleaning equipmentPerforms all tasks and functions related to laundry and linen care

Maintains appropriately stocked linen and storage rooms

Performs additional responsibilities as assigned by leadership

Requirements

Qualifications

Strong interpersonal and communication skills

Strong organizational skills and attention to detail

Ability to handle stressful situations with poise and professionalism

Conduct work-related functions in a professional manner

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