Administrative Professional --- IMMEDIATE NEED!!!

Administrative Associate

Schedule: Monday – Friday, 8 AM – 5 PM.

Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)

Oversight for confidential company information including but not limited to corporate credit card information, P‑cards, employee and client distribution lists, prospective and current employee information, etc.

Utilize appropriate logs and/or tracking software for all administrative support work

Troubleshoot basic equipment problems

Interact with clients over the phone, via video or electronically

Perform quality assurance on own work and work of others

Answer telephone, emails, and place service calls when needed

Adhere to Williams Lea policies in addition to client site policies

Use equipment and supplies in a cost‑efficient manner

High school diploma or equivalent education

Minimum (1) year administrative support experience in a professional organization, preferably in the legal or banking industry; formal education and/or training may be considered in lieu of experience

Skilled in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills. Basic knowledge of Microsoft Office suite.

Familiar with other software programs for providing administrative support

Strong attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results. Ability to meet deadlines and complete all projects in a timely manner

Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion

Ability to exercise good judgment to make decisions that conform to business needs and policy

Ability to maintain professional composure when working with immediate deadlines

Ability to communicate professionally both verbally and in writing

Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

Proven customer‑service skills are required to create, maintain, and enhance customer relationships

The rate of pay for this role at the noted RRD location is $17.02–23.46 per hour. Typical roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call‑in, and/or stand‑by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability and veterans.

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