Head of Programme Management

Refine and execute a multi-year enterprise listening strategy, including engagement surveys, pulse surveys, lifecycle listening, and targeted diagnostics to understand associate experience across the organization.

Enable leaders and HR to translate insights into action, establishing clear standards for prioritization, action planning, and follow-through to drive measurable improvements in engagement, inclusion, and retention.

Own engagement measurement and reporting, including dashboards, trend analysis, segmentation, and executive-ready insights tied to business and talent outcomes.

Develop and deploy leader and manager toolkits that strengthen local ownership of engagement (e.g., team conversations, action planning, sustained follow-through).

Identify enterprise-wide themes and integrate multiple data sources (e.g., engagement, attrition, talent data) to diagnose root causes and inform scalable interventions.

Track and report ERG and inclusion-related metrics (e.g., Bachelor’s degree in Human Resources, Business, or related field (MBA preferred).

Strong experience designing and executing enterprise listening strategies (survey design/administration partnership, insight generation, and action planning enablement).

Proven ability to translate data into actionable insights and executive-ready recommendations.

Strong program management capabilities, including planning, prioritization, and execution across multiple stakeholders and workstreams.