Head of Operations Management (m/w/d)

Operations Manager
Rolling Suds of Tampa Bay, a veteran‑owned and operated professional power washing company, is seeking an experienced Operations Manager to lead our day‑to‑day field operations. With over 30 years of industry expertise, we’re scaling quickly and need a hands‑on operator who knows this trade inside and out, leads crews with confidence, and runs a tight, safe, high‑quality operation every single day.

Training & development

Daily Operations Management: Run all daytime field operations end to end. Dispatch crews, manage schedules, sequence jobs efficiently, and adjust in real time when weather, equipment, or site conditions change.

Crew Leadership & Development: Supervise crew leads and technicians. Set clear expectations, run daily huddles, conduct ride‑alongs and quality checks, and coach team members on technique, productivity, and professionalism.

Job Quality & Customer Experience: Own the quality of every job. Walk sites when needed, review photo documentation, handle escalations, and ensure clients receive the promised result.

Equipment & Fleet Management: Maintain equipment readiness and truck road‑worthiness. Oversee preventive maintenance, coordinate repairs, manage supply inventory, and ensure crews have the needed resources each morning.

Safety & Compliance: Enforce safety protocols on each job site, including lift operations, chemical handling, PPE, and traffic control. Lead training, document incidents, and maintain compliance with OSHA and site‑specific requirements.

Reporting to the GM: Provide regular updates on crew performance, job completion rates, equipment status, and operational issues. 5+ years of professional power washing experience.

3+ years of leadership experience managing crews, teams, or field operations in a service‑based trade.

Ability to run multiple crews and job sites simultaneously without compromising quality or safety.

Strong knowledge of power washing equipment: hot water units, surface cleaners, soft wash systems, lifts, and related tools.

Comfortable with scheduling software, job management platforms, and basic reporting tools.

Hands‑On Operator: Lead from the field, not from a desk.

Track all details—PM schedules, job photos, chemical inventory—ensuring nothing slips through.

Calm Under Pressure: Manage breakdowns, weather delays, and last‑minute changes with clear communication.

Quality‑Driven: Expect and deliver a job done right.

Competitive salary with performance‑based bonuses tied to operational metrics.

Professional development and training opportunities.

A supportive ownership group and GM who trust you to run the field.

The chance to build something meaningful with a veteran‑owned, growth‑stage company.

com with the subject line “Operations Manager — Resume.”

Rolling Suds of Tampa Bay is an equal opportunity employer and encourages veterans and individuals from diverse backgrounds to apply.