Head of Operations & Business Management

Locations : Kirkland, Washington, United States of America

Austin

Texas

United States of America

Redwood City

California

United States of America

Los Angeles - Del Rey

California

United States of America

Orlando

Florida

United States of America

Vancouver

British Columbia

Canada

Edmonton

Alberta

Canada

Electronic Arts
As our Featuring Operations Manager you will work across our portfolio of Mobile titles across sports and entertainment verticals. The ideal candidate will be a result driven product/marketing expert, with a proven track record of improving KPIs. In this role you will need to have a strong analytical and creative mindset who can work collaboratively with game teams, product marketing, UA. You will report to the Business Management Director. This is a hybrid role based out of a North American office, with 3 days a week in‑office requirements. This is a 6‑month, temporary role.

Responsibilities

Communicate relevant platform information across the organization to appropriate team members.

Manage daily requests from broader EA teams and help resolve platform‑related issues and topics.

Manage featuring operations across the live title portfolio. This includes shaping pitch decks, analyzing performance and optimizing efforts based on data‑driven insights.

Master the policies, features, and technologies of the App Store platform, and consult game studios on best practices to help ensure the success of our games.

Requirements

Education: BA / BS

4+ years experience working in mobile gaming (preferred) or tech industry.

Experience managing live products on Apple App Store and Google Play.

A passion for technology and familiarity of the mobile gaming landscape.

Written and oral communication skills.

Proficient in excel (can maintain complex spreadsheets), PowerPoint (can create clear presentations).

Pay Transparency - North America
The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to temporary full‑time employees scheduled to work full time.

In Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance.

PAY RANGES

* Washington (depending on location e.g. Seattle vs. Spokane) *$99,100 - $129,800 USD

Pay is just one part of the overall compensation at EA.

About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well‑being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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