Head of Sales Operations - Virtual/Remote

At OLIPOP, we’re on a mission to positively impact consumer health at scale. This mission is deeply personal for our CEO, Co-Founder, and Formulator, Ben Goodwin. Like many of us, Ben grew up consuming the Standard American Diet: lots of soda and processed foods that prioritized convenience over nutrition. But at 14, he took his health into his own hands. After making significant changes to his nutrition and exercise, he lost 50 pounds and saw a transformation in his energy, mood, and emotional clarity.

Those changes sparked a deep curiosity about the connection between nutrition and health. The more he discovered, the more passionate he became about finding credible, science-backed ways to make consumer health accessible to everyone.

It was something he loved as a kid, and he knew millions shared that same nostalgia. With most Americans falling short on daily fiber, Ben set out to create a version with more fiber and less sugar, one that was perfectly balanced. A deliciously refreshing soda with 6 to 9 grams of fiber and 2 to 5 grams of sugar, delivering science-backed benefits without sacrificing the classic taste people crave.

That means creating products that support health for all and building a business grounded in humanistic values: empathy, integrity, and a belief in better for everyone. From the ingredients we source to the culture we foster, we’re committed to proving that business (and beverage!) The Sales Operations Manager will partner with sales representatives and cross-functional stakeholders to support the day-to-day operational management of regional distributors, emerging channels, select retail accounts, and short-dated inventory opportunities. This role will coordinate customer onboarding, item setup, distributor management, order and inventory execution, third-party platform updates, and other operational needs that enable the sales team to execute effectively.

Regional Distributors, Emerging Channels & Inventory Opportunities

Serve as the primary Sales Operations partner for regional distributors and emerging channels, including Foodservice, C-Store, alternative retail, and other developing routes to market.

Manage distributor and customer onboarding, item setup, product documentation, system readiness, creative requests, demos, product transitions, and ongoing operational needs.

Partner cross-functionally with Sales, Supply Chain, Finance, Shopper Marketing, Customer Service, and other stakeholders to manage requirements, timelines, deliverables, and resolve operational issues.

Support commercialization and launch readiness for new products, packaging changes, limited-time offerings, and customer-specific opportunities.

Identify and resolve execution gaps related to orders, shipping, logistics, inventory availability, and customer or distributor requirements.

Maintain accurate customer, distributor, product, and program information across internal systems and third-party platforms.

Manage visibility and execution of aging, short-dated, discontinued, and closeout inventory opportunities, partnering cross-functionally to support timely disposition and reduce inventory risk.

Develop and maintain scalable processes, tools, and reporting that improve visibility, accountability, and execution while reducing manual work and supporting continued business growth.

8+ years of proven experience in sales operations, business analysis, or sales support management.

Demonstrated experience onboarding new customers

Ability to partner cross-functionally with supply chain, operations to identify creative solutions for shipping, logistics.

Familiarity with syndication tools such as Syndigo/1WorldSync, Salsify, or similar platforms.

Ownership experience in end-to-end process of tracing the sales process and conversation rates throughout the sales funnel.

Program and project management capabilities.

Agile in determining and managing priorities, and adaptable in a fluid and fast paced environment

Ideal candidate has experience in CPG and supporting Regional Distributors, C-Store, and Foodservice

15% estimated travel.

REPORTS TO: Director of Sales Operations.

95,000 - $110,000 + Bonus

We may be fully remote, but we’re anything but disconnected. From cross-functional projects and IRL offsites to thoughtful Slack threads and spontaneous gifs, we make the effort to stay close, even across time zones. We give feedback with care and receive it with curiosity, knowing that real growth, both personal and collective, comes from listening as much as leading. It’s about growing together, staying true to what matters, and building something with lasting impact.

They shape how we show up: for each other, for our customers, and for the mission we’re chasing together.

Everything we do ladders up to our shared goal: supporting human health. Whether launching a new flavor or conducting clinical research, the mission stays front and center.

We give feedback with care, take it with grace, and know that real growth takes both.

We’re building something big, and we’re looking for people who:

Think big, move fast, and take thoughtful risks

Thrive in a high-performance, feedback-rich environment

Are fired up by building something new, and making it better every day

If you’re energized by a dynamic environment, eager to grow, and excited to help shape something meaningful from the inside out, OLIPOP is a one-of-a-kind ride.

We are committed to providing reasonable accommodations to qualified individuals with disabilities or other needs during the application process and employment. OLIPOP will consider all qualified applicants without regard to race, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other characteristics protected by law.

#