Receptionist/Front desk customer service - Urgent Need

Front Desk Representative
The Front Desk Representative is the first line of contact for members and guests. They deliver the Ultimate Service Promise by providing superior customer service while assisting members with purchases and directing membership inquiries.
Front Desk Customer Service:

Answers incoming calls in a professional and efficient manner and transfers phone calls promptly and to the right department or individuals.
Addresses members' questions or direct them to the appropriate individual for better assistance.
Maintains a professional image and behavior at all times- avoids eating, sitting, reading, internet surfing, using a personal cell phone or other activities which are not work related.
Immediately reports or escalates to management any unsafe conditions or emergency situations.
Administrative:

Keeps front desk and lobby neat and clean at all times.
Performs opening and closing procedures for the front desk, as assigned.
Assist with inventory or product pricing, as needed.
The Front Desk Representative reports to the Front Desk Lead and Operations Manager. This position may interact with all levels of management and staff within Corporate and Field offices, in the clubs, and within the Front Desk Representative team.
Possess strong interpersonal and communication skills, including telephone etiquette
Possess a strong customer service focus
Adhere to meal and rest break periods and must clock in and out for all shift times
High school diploma or GED required.

• Must have 6 months' customer service experience in health club, retail, hospitality or food service industry
• Experience with multiple phone lines preferred
• Basic computer skills

Ability to stand and remain on your feet for a full shift
Compensation: $16.00 - $45.00 per hour
If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.
Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.
UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at View phone number on click.appcast.io or View email address on click.appcast.io franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.