Human Resources Rep - Recruitment

Job DetailsLevel: EntryJob Location: Q Casino + Resort - Dubuque, IA 52001Position Type: Full TimeSalary Range: $20.00 - $24.00 HourlyJob Shift: FirstJob Category: Human Resources

HR Assistant BASIC FUNCTION The HR Assistant provides vital administrative and operational support to the Human Resources team, including the Vice President of HR & Continuous Improvement, HR Manager, and HR Generalist. This position serves as the first point of contact for employees, applicants, and guests entering the HR office, ensuring a welcoming and professional experience. The HR Assistant supports day-to-day HR functions such as data entry, new hire processing, recordkeeping, scheduling, and employee engagement coordination. This role requires strong attention to detail, discretion, and a service-minded approach to supporting both internal team members and organizational goals.

ORGANIZATIONAL RELATIONSHIPS Reports to: HR Manager Positions Available: 1 PT

HOURS OF WORK Monday - Friday: 8:00 AM - 4:00 PM

Occasional Overtime and Nights and Weekends

DUTIES & RESPONSIBILITIES Greet and assist employees, applicants, and guests entering the HR office with professionalism and courtesy.

Perform accurate and timely data entry in HR systems and spreadsheets.

Receive, sort, and distribute incoming mail and packages for the HR department.

Maintain organized and compliant filing systems for employee records and HR documentation.

Assist with new hire intake, paperwork processing, and onboarding coordination.

Support benefits enrollment and updates by preparing forms and maintaining accurate records.

Coordinate meetings, interviews, and training sessions for the HR team.

Assist with employee engagement programs, recognition efforts, and event coordination.

Prepare reports, scan documents, and provide general administrative support to the HR Manager, HR Generalist, and VP of HR & Continuous Improvement.

Handle confidential information with discretion and maintain a professional demeanor at all times.

EDUCATION & EXPERIENCE High school diploma or equivalent required; Associate’s degree or coursework in Human Resources or Business Administration preferred.

1–2 years of administrative, clerical, or customer service experience required; prior HR support experience preferred, executive communications, or governance reports preferred.

STANDARDS OF PERFORMANCE Strong organizational skills and attention to detail.

Excellent verbal and written communication abilities.

Ability to manage multiple priorities and maintain accuracy under pressure.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general comfort with HR systems.

Ability to handle sensitive information with tact and confidentiality.

CULTURAL FIT AND VALUES Demonstrates professionalism, integrity, and sound judgment while providing high-quality support to the HR team and organization. Embodies Q Casino + Resort’s FORT values: Fun, Ownership, Respect, and Teamwork: by fostering collaboration, positivity, and a commitment to helping others succeed. Models the “Show Up, Step Up, Lift Up” leadership mindset in all interactions with team members and guests.

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