Head of Operations & Business Management

If you would like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world‑class customer service and standard process compliance to ensure effective and efficient operations.

What you'll do: Support Branch Manager in implementing actions to achieve financial objectives

Assist the Branch Manager in ensuring compliance with all company policies

Oversee sales efforts and business initiatives

Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable

Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

High School diploma; Bachelor's degree preferred

Basic knowledge of the construction rental equipment industry or related

Superior customer service, teamwork and verbal/written communication skills

Proficient in Microsoft Office (particularly Excel)

This position is deemed Safe‑Sensitive for purposes of United Rentals’ policies and procedures.

In addition to our health and financial plans, we also offer:

Early Wage Access through Payactiv (US Hourly Only)

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io United Rentals, we proudly hire active duty members, veterans, reservists, and their families.

With many veterans already part of our team, we're ready to help you transition into a rewarding career.

The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand.