Salesperson - Inside-Sales

Winsupply Austin Tx Co is a plumbing supplier with local ownership and accountability, backed by national strength. We are looking for Counter Sales Associates to join our team. If you excel in a self-lead independent position in a fast-paced environment, are customer-focused and detail-oriented, we are looking for you!
The people”, “Not boring”, “Doesn’t feel like work”, “Not micromanaged”, “Something new every day”, “Lots of opportunity, no degree needed”, “The customers”, “Free workouts”, “Flexibility”, “Fast pace”, “Independence”, “Relaxed”, “Making money”, “We’re better than everyone”. Paid Holidays
Profit Sharing Bonus – Up to 10% of annual compensation based on personal and company performance (eligible after first year of employment)
Company Savings Account earning higher than market interest rate
Group Medical, Dental and Vision Insurance
Life Insurance
The Inside Salesperson’s primary responsibility is to sell products and render prompt and courteous service to customers over the telephone and in person. The Inside Salesperson must also support outside sales activity and work with all company personnel to ensure quality customer service.

Render prompt and satisfactory service to customers in person and to those calling, texting or emailing, providing prices and product application information.
Prepare quotes for quantity orders, in writing if requested, and prepare submittal forms tailored to each customer’s needs.
Coordinate the return of merchandise with customers and warehouse staff.
Pick orders from the warehouse to service and sell to counter customers and process sales transactions.
Inform customers of promotions, volume purchasing and other incentives (as appropriate).
Keep abreast of new products and apply knowledge of product usage in selling additional materials to the customer.
Coordinate sales activity with shipping and credit departments.
Keep supervisor advised of items frequently requested by customers that are not in stock.
Maintain a consistent and positive customer service image when interacting with customers.
Investigate and resolve, if possible, customer inquiries and complaints.
Assist in training new sales personnel and attend company meetings as requested.
Support sales activity in all other areas as needed, including Outside sales staff, Counter Sales and Estimating or Project Management.
The Inside Sales Representative may become involved with such other duties as the warehouse manager/supervisor or Company President/Manager may deem necessary.
Complete career track training in WIN University for Inside Sales.

Spirit of Opportunity…participates in team meetings and strategic planning processes to contribute to the overall success of the company
Profitability…ensures all counter sales activities are performed in a timely and accurate manner.
Customer Focus…delivers total customer satisfaction in all aspects of sales
Communication…provides timely and accurate reports and documentation of all purchasing and office processes
Integrity & Professionalism…provides professional and timely communication through counter sales, phone sales, text and email correspondence
Respect…ensures all personal interactions are conducted in a courteous and respectful manner

Excellent Communication and Customer Service
Superior Organizational and Time Management Skills, Integrity, Adaptability, and Leadership in the Office
Excellent Knowledge of Website and Internet Processes

Ability to quickly learn organizational procedures and operations
Ability to analyze non-complex administrative details and correct routine error situations
Operate material handling equipment
Effective understanding of the WISE system in order to produce sales orders and execute other duties specific to your Company
Help management, co-workers, customers and others meet their objectives and complete their assignments.

The performance of essential job functions for this position require both access to valuable assets and interaction with others under potentially stressful conditions. Therefore, individuals demonstrating a history of illegal substance abuse, theft or violence present a higher risk of loss and may be disqualified.

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components
Ability to safely lift and handle material weighing up-to 50 pounds
We are an equal opportunity employer, so it encourages all qualified individuals to apply including minorities, veterans, women, and those with disabilities.