FULL-TIME ADMINISTRATIVE PROFESSIONAL

Enrollment Management

Administrative Assistant

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)

Full-time

The Office of Admissions seeks an administrative professional to support the Domestic Field Programs & Recruitment and the Student Relationship Management (SRM) teams, as well as the broader Office of Admissions. This position coordinates travel, college fair planning, and shipment of recruitment materials; manages office budget reconciliation, credit card administration, invoicing, and related financial processes; and provides general administrative and operational support, including calendar coordination, scheduling, and document preparation. The position also serves as a primary point of contact for prospective students, parents, high school personnel, and external partners, and delivering excellent customer service consistent with Syracuse University's mission, both remotely and at in-person events.

Education and Experience
Bachelor's degree preferred, or equivalent combination of education and experience (minimum: high school diploma or equivalent).
Minimum of 3 years of experience in an office or administrative support setting; academic setting experience preferred.
Budget management and/or financial/operational experience preferred.
Excellent interpersonal, verbal, and written communication and customer service skills.
Ability to handle sensitive and confidential information professionally.
An appreciation for Syracuse University's mission.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), virtual meeting platforms, and Adobe Acrobat.
Ability to learn budget management, CRM, and other web-based information systems and applications.
Responsibilities Financial and Budget Management : Administers and reconciles University credit card program activity for the team; processes reimbursements, invoices, and program budgets; coordinates with university offices and external vendors on budgetary matters, account management, event logistics, food services, shipping, and travel arrangements.
Administrative and Operational Support : Provides comprehensive administrative support to team leadership, including calendar coordination, appointment scheduling, and daily office procedures; assists with preparation, editing, and proofreading of documents, reports, presentations, and correspondence; maintains confidential files in accordance with university policy; manages office and recruitment material supply inventory.
Recruitment Materials and Event Coordination : Coordinates and tracks college fair invitations and event logistics; manages shipment of recruitment materials; partners with the Materials Warehouse to manage inventory of admissions publications and supplies; prints and packages admissions-related correspondence and materials as needed.
Customer Service and Communications : Serves as a primary point of contact and representative of Syracuse University and the Office of Admissions, delivering consistent messaging and excellent customer service to prospective students, parents, high school personnel, and other constituencies via phone, email, and in-person events.
Compliance Management and Other Duties : assists with general enrollment processing and application triage; Tools/Equipment

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Application Deadline

Message to Applicants Syracuse University