Sales Engineering

Dental insurance

• Health insurance
• The Sales Engineer is a key member of the Hytera Sales Team, reporting to the Sales Engineering Director. This role supports all regional sales engineering activities, with a primary focus on Push-to-Talk over Cellular (PoC) solutions.

Initially, the role will emphasize post-sale technical support for PoC products, transitioning over time into a stronger pre-sales and solution-design focus.

This is a customer-facing, high-impact position supporting dealers, sales teams, and end users through solution design, technical qualification, deployment, and training.

Partner with customers, dealers, sales, and engineering to assess requirements and design solutions that meet or exceed expectations.

Provide pre- and post-sales technical support, including RFI/RFP responses, solution architecture design, and deployment planning.

Lead or support technical qualification of sales opportunities, including large direct bids.

Troubleshoot customer issues, identify root causes, and recommend effective solutions.

Serve as a Subject Matter Expert (SME) for assigned products, providing internal training to Sales, SEs, Technical Support, and Marketing.

Develop dealer training programs and certification content (Hytera University).

Create and maintain system documentation and end-user deployment materials.

Provide structured feedback to Product Management to improve product performance and customer experience.

Bachelor’s degree in Electrical Engineering, Telecommunications, IT, Computer Networking, or related field (or equivalent experience).

• 3+ years in Sales Engineering, Pre-Sales, or Solutions Engineering within telecommunications, two-way radio, PoC/PTT, or networking environments.
• Fluent in English (written and verbal).
• Strong customer-facing skills with the ability to translate technical capabilities into business value.
• Willingness to travel as required.

Understanding of Android OS and debugging tools.

Solid networking knowledge (IP, VLANs, firewalls, QoS, VPNs, routing/switching, Wi-Fi/cellular convergence).

Exposure to mobile app development (Android/iOS), light scripting, or database organization.

Customer-first mindset with strong relationship-building skills

Structured, analytical thinker who can break down complex issues into actionable components

Comprehensive benefits (health, dental, vision, 401(k), etc.)

If you are a technically strong, customer-focused professional who thrives on delivering impactful solutions and leading successful PoC deployments, we encourage you to apply.

This is a remote position.

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