Front desk Receptionist weekends- day shift

Front Desk AgentSkip to main contentWe use cookies to make the safest and most effective website possible.#Front Desk Agent page is loaded## Front Desk AgentApplylocations: La Jolla Beach & Tennis Clubtime type: JR100417Join the dynamic and diverse team at **La Jolla Beach & Tennis Club, Inc.**, Our family of properties includes the iconic **La Jolla Beach & Tennis Club**, a private oceanfront club with world-class tennis courts and direct beach access; the inviting **La Jolla Shores Hotel**, a beachfront getaway beloved for its relaxed coastal charm; and the internationally acclaimed **Marine Room**, celebrated for its fine dining and dramatic surfside views.These landmark destinations are cherished La Jolla institutions, built on a legacy of family values, exceptional service, and a deep commitment to our community. Whether you’re starting your career or ready to take it to the next level, we’re passionate about helping our employees thrive in one of California’s most beautiful destinations.**Medical, Dental, Vision, 401K (based on employment status)* Paid vacation, sick, and holiday time* Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!* Property retail shop and hotel discounts* $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club**What we ask:*** Consistently provide professional, attentive, and genuinely friendly service* Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests**Hourly Rate**$22.00**Summary**Completes front desk duties by checking in/out guests and acts as a standing concierge service. The Front Desk Clerk provides quality, 4 Diamond Service to guests that meets or exceeds expectations by anticipating guest needs, always maintaining a polite, friendly, professional demeanor.# **Maintains knowledge of current room types, rate structures, and features.* Ensure members and guests feel well served.* Fills out appropriate forms for payment and posts information to computer system.* Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.* Handles cash and charge transactions, maintains accurate records and balances at the end of each shift.* Balances bank at the end of each shift.* Informs housekeeping of checkouts and new arrivals.* Informs the proper channels (Housekeeping, Guest Booth and the AGM) of new arrivals, VIP arrivals etc.* OUTCOME**Service provided by front desk agents will have a great effect on the guest impression of the entire organization. EDUCATION and/or EXPERIENCE**High School diploma or general education degree (GED); or one to two years related experience and/or training; Previous hotel/front desk/admin experience required. LANGUAGE SKILLS**Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively in English to customers, members, employees, guests, and the general public.**MATHEMATICAL SKILLS**Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. **Ability to deal with problems involving several concrete variables in standardized situations. Ability to work in an efficient and professional manner with guests and members under limited supervision.**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We encourage all employees to immediately report any known or potentially dangerous hazards to management.**INTERACTION**Employees in this position have daily contact and interaction with members, guests, and visitors as well as the housekeeping and engineering departments. Employees in this position must have the ability to communicate effectively and provide friendly customer service to these and all other designated internal and external customers.**SCHEDULING****Must be available to work holidays and weekends.**This company operates seven days a week, 24 hours a day. Shifts will generally be rotated unless you were hired for a specific shift, as much as possible to be fair to everyone. **At times it may be necessary to move you from your accustomed shift if business or task assignments demand. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.**

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