Sales Head of Department

Overview
REI Co‑op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co‑op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

Our team seeks a Store Department Manager (SDM) to coach and motivate store sales teams. You are a key member of the store management team. You’ll manage a team of retail staff to deliver on REI business and service goals. With your dynamic leadership style, recognizing and rewarding team members will deepen engagement and cultivate synergy! You are an energetic and visible manager, a motivator, and a catalyst for discovering better with us.

Responsibilities and Qualifications
How you’ll be successful:

Plans, identifies, communicates, and delegates responsibilities to team.

Handles training, coaching, recognition, and performance management.

Directs the execution of our core standards and overall visual direction.

Drives sales through all channels by maximizing selling behaviors.

Makes business adaptations to increase sales and service.

Communicates key company strategies and changes to teams as needed.

Recruits and develops diverse talent from within and outside the organization.

Inspires a customer‑centric culture by recognizing and rewarding team.

Develops top performers and evaluates performance, gives coaching and appropriate level of feedback.

Builds teams through effective employee development, involvement, and communication.

Bring your passionate, authentic self.

We lead with our values and are creating a culture that inspires and enables everyone to bring their whole self and highest ambitions to work every day, so that we can achieve more outside together.

Your Qualities

3+ years of successful retail management experience (preferred)

Enjoys communicating and building relationships, both inside and outside the organization.

Open to feedback and other viewpoints in the spirit of supporting the business.

Uses business understanding, innovative thinking, and sound judgment to solve problems.

Makes solid recommendations by combining information from various sources.

Produces quality work by setting effective goals and establishing priorities.

Organizes and uses resources to meet deadlines, keeping others in the loop about plans and progress.

Engages and influences others to accomplish worthwhile organizational goals.

Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti‑racist, multicultural organization. We know that diversity gives each employee unique skills, experiences and perspectives. Every day you are driving change, fostering a culture of respect, and benefiting from a life‑supporting benefits package.

Pay Transparency
As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary include your specific skills and experience, geographic location and other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off.

Pay Range
$25.24 - $31.58 per hour

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