Head of Sales Operations - Virtual/Remote

Sales Operations Manager - USNew YorkArmorCode helps enterprises manage security risk and governance across today's heterogeneous technology environments. The ArmorCode Agentic AI Platform gives security teams a system of action, moving from fragmented signals to owned, policy-driven, auditable decisions. Its unified exposure management capabilities deliver visibility, insight and control across four solutions: Application Security Posture Management, Vulnerability Management, Software Supply Chain Security and AI Exposure Management.Processing over 300 billion findings a year across hundreds of native integrations, ArmorCode unifies, prioritizes and drives remediation across applications, cloud, code, infrastructure and AI. Powered by Anya, the industry's first agentic AI framework for enterprise security, ArmorCode is trusted by global enterprises to reduce exposure and adopt AI and modern software practices with confidence, without replacing existing tools or forcing vendor consolidation.About the RoleOur Sales Operations team plays an important role in ensuring the smooth and efficient execution of ArmorCode's sales engine. In this role, you will serve as the operational backbone of the Sales organization, responsible for maintaining Salesforce data quality, dashboards, analytics, and user governance, while supporting effective deal and pipeline management. You will also own the end-to-end Deal Desk process, ensuring contracts, DocuSign execution, and invoicing are managed accurately and efficiently. In addition, you will work closely with the Channel team as their day-to-day operations partner, supporting channel operations and enablement to help drive effective partner execution.What You'll OwnSalesforce - Admin & Analytics:User management, profiles, roles, page layouts, and permission management.Forecast hierarchy maintenance, quota record administration, pipeline stage governance, territory mapping governance.SFDC reports and dashboards for sales, channel, and leadership - to assist in decision making and effective Sales governance.Day-to-day SFDC triage and admin support for Sales Reps and LeadersQA SFDC data quality and HubSpot sync health independently.Pipeline & Forecast Support to Rev Ops Leader, VP WW Sales:Maintain rolling coverage model, flag gaps by segmentQuarterly forecast dashboard.Ad-hoc data requests from VP WW Sales, CFO, and RevOps LeaderMonthly marketing funnel data pull (MQL?CW): provide data to Growth Marketing Leader for interpretationWeekly channel pipeline roll-up from PRM/SFDC for forecast callDeal Desk Support:Order form and contract reviewMNDA / NDA routing, POV agreement coordination with Legal:: compare vs. route to CFO / LegalMSA / DPA / Security Questionnaire workflow owner: gather inputs from Legal, Engineering (DPA/security), and LeadershipVendor / supplier form completion.Coordinate with Finance and AWS Channel for post close invoicing processChannel Ops - PRM Tool Management:Full PRM admin: user management, portal configuration, deal registration rules, partner tier setup, portal access provisioningDeal registration processing. Weekly sync with Channel Team: deal reg status, pipeline health, VAR conflictsVAR onboarding: set up new VARs in PRM, manage onboardingPartner enablement asset management: datasheets, pricing, playbooksMonthly channel revenue dashboard: partner-sourced ARR, deal reg conversion, VAR performanceCrossbeam administration: manage partner overlap tool; Renewal document coordination: work with AE/CSM for ensuring timely renewalsCommission and Partner Rebates:Work closely with Finance on commission payout data and calculationsKPI's for the Role:Deal Desk Cycle Time (Closed-Won ? fully processed: contract review, NDA/MSA routing, invoicing)Salesforce Data Quality & Dashboard Accuracy (data hygiene, reporting SLA, forecast dashboard freshness)Channel/PRM Operational Efficiency (deal registration turnaround, conflict resolution SLA, VAR onboarding time)Pipeline & Forecast Reliability (coverage gap detection, forecast accuracy vs. actuals, ad-hoc request SLA)Renewal & Commission Data Accuracy (on-time renewal doc readiness, zero commission payout errors)Who You AreGraduate/ Post graduate with 4–5 years in Sales Ops, Deal Desk at an Enterprise SaaS startup.Ability to work async in a remote first environment with autonomySalesforce:Proficient admin: flows, validation rules, reports, dashboards, user management, data hygieneSalesforce Admin certification preferred - not required if demonstrable hands-on experienceDoes not need to be a developer.NDA routing, MSA coordination, DocuSign, order form reviewCoupa, Ariba, and/or AWS Marketplace portal invoicing experience would be good to haveChannel / PRM Portal:EPRM tool experience (Channeltivity, Impartner, Alliances, Salesforce PRM) would be a differentiatorUnderstanding of deal registration mechanics, VAR conflict resolution, and partner pipeline reporting valuedCompensation: OTE: $90K–$120K, inclusive of 10% variableWhy You Will Love ItCareer Growth Opportunities: We believe in promoting from within and provide career progression paths, enabling our employees to advance in their careersWork-Life Balance: We understand the importance of a healthy work-life balance, offering flexible hours and remote work options to promote a sustainable lifestyleCollaborative Environment: Our company fosters a collaborative and inclusive workplace culture, where employees can collaborate and learn from each other's experiencesEmployee Recognition: We offer competitive salaries and performance-based bonuses, recognizing and rewarding the hard work and dedication of our teamComprehensive Benefits: Our benefits package includes health insurance for employees and dependents, to support the overall well-being of our employees. Diversity and Inclusion: We are committed to diversity and inclusion, striving to create an environment where all employees feel valued, respected, and empoweredJoin ArmorCode and lead the charge in reducing signal fatigue, prioritizing risk and streamlining key cybersecurity workflows. Apply today to be part of a close-knit team, dedicated to democratizing software security and helping build the safest software possible.We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected category.