Head of Sales Management

Arcosa Telecom Structures, an Arcosa subsidiary, is searching for a Sales Manager to support the company’s strategy of enhancing the continued growth and development of the sales team. This role will be responsible for sales and marketing of Steel Structures nationally including existing customer management/development, RFQ management, new customer development, backlog accuracy and fulfillment and various other aspects of customer management.
What You’ll Do:

Own the annual sales of all products for the region, from initial customer contact/order placement through design, fabrication, installation and payment collection to next order; understanding the revenue streams and probable responses based on changes in price, lead time or product changes
Coordinate activities as needed between the various functions such as sales, project management, operations, legal, finance, manufacturer’s reps and the customer ensuring optimal outcomes and customer satisfaction
Manage current customer contracts and relationships
Identify key prospects for future blanket relationships and engaging the BU appropriately to best position to capture the business
Build relationships with key stakeholders to deliver value-add service and build customer loyalty
Utilize industry knowledge along with competitive analysis to establish and adjust the overall strategy for the region aligned with Arcosa business goals
Work with alliance customers to proactively reserve and manage production space in Arcosa’s backlog in advance of upcoming projects; set up processes and timelines for customer’s to provide key information required to proceed with production and maintain schedule
Assist with and in some instances take the lead on the quote process for non-aligned customers, working effectively within Arcosa’s team to produce final bid proposals
Obtain feedback on competitive bids and update Arcosa’s MRP system
Participate in quality improvement initiatives including measurement of metrics, continuous improvement of processes and process development
Communicate effectively and facilitate/host meetings as necessary to both promote Arcosa as well as resolve/address conflict and problems internally and externally
Analyze customer/competition situations to maximize revenue and profitability
Stay up to date on industry changes, participating where possible in organizations directly involved with our prime markets and continually working to improve sales techniques and sales knowledge
Attend industry trade shows and participate in customer hospitality
Pursue special projects such as competitive investigations, market studies on new products and credit or collection activities as assigned or authorized by supervisor
What You’ll Need:

Bachelor’s degree in engineering and 5+ years sales and marketing experience
Technical sales experience along with an Engineering background preferred
Telecom experience required
Excellent verbal and written communication skills with an ability create presentations for internal/external customers
Excellent interpersonal skills and proven customer relationship development
Ability to travel 50%