Service Valet - Immediate Hire

Compensation Type Hourly

Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Location Located just steps away from top Big Easy attractions in the Arts District and French Quarter, this luxury hotel reflects the charm and mystery of New Orleans. Enjoy newly renovated accommodations and the flawless service of a professional, courteous staff that knows how to take care of everything.

Overview Primary responsibility is to ensure that all guests are warmly welcomed upon their arrival at the entrance of the Hotel. The Valet assures a quality arrival and departure experience at the door including assistance with luggage, parking and retrieving cars, and accommodating guests during their stay in an attentive, courteous and efficient manner.

Responsibilities Properly stand at attention at the hotel entrance.

Open doors greeting guest with smile and friendly comment as they enter and exit the hotel.

Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure. Assist departing guest with transportation as requested.

Retrieve valet vehicles in an efficient manner. Assist Door Attendant in monitoring traffic in the porte cochere.

Also, ensures that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area.

Diplomatically handle or refer guest request and complaints.

Ensure any safety or security related procedures are implemented and any possible situation is immediately reported.

Qualifications High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

At least two years driving experience preferred

Ability to stand during entire shift.

Must be able to effectively communicate both verbally and in writing.

Benefits Medical/Dental/Vision

Free Life Insurance

PTO/Holiday Pay

Hotel Room Stay Discounts

Discounted Parking