Head of Operations & Business Management

RZR Global is an AI-driven company specializing in mobile advertising solutions designed to fuel revenue growth. Our audience engagement platform includes creative strategy and execution. We handle 5 million mobile ad requests per second from over 10 billion devices, driving performance for both publishers and brands. We are headquartered in San Francisco, CA, with a global presence across the United States, EMEA, and APAC.

The Head of Revenue Operations is the primary architect of the global commercial engine. This role sits at the critical intersection of Sales, Client Success, Product and Marketing, ensuring that every stage of the customer journey—from initial prospecting to long-term expansion— is optimized for speed, retention, and predictability.

Your mandate is to transform Revenue Operations from a reactive support function into a proactive growth driver by providing the infrastructure needed to capture significant global market share. You will be responsible for building the repeatable systems that allow regional leaders to focus on market strategy while you handle the operational "how".

This role is not merely about managing tools; it is about building the revenue systems architecture that enables the organization to scale with industrial precision. You will move the company away from manual, individualized efforts toward a scalable commercial engine that supports a top-tier global vision. By unifying data and processes, you will create a single "Source of Truth" that informs executive decision‑making and drives global commercial excellence.

Build and manage a global commercial operating system capable of supporting $xxxM+ in Gross Spend with predictable pacing across all regions.

Forecasting Accuracy: Own the global "Source of Truth" for all revenue data, maintaining a strict
Revenue Intelligence: Define and track core growth KPIs, including Net New Acquisition, Tier 1 Concentration, and Product Penetration across key segments like CTV.

Stability Monitoring: Ensure Daily Revenue Run‑rate (DRR) stability remains above the $xxx baseline for all active accounts, implementing early‑warning systems to identify churn risk.

Strategic Marketing Partnership: Align marketing spend to priority segments to ensure high-quality lead flow and increased pipeline velocity.

Build the system to track and leverage customer references and case studies to accelerate Tier 1 deal cycles and drive market influence.

Audit and optimize the GTM tech stack (CRM, Jira, BI tools) to ensure high ROI and a xx% reduction in manual reporting and administrative overhead.

Document 100% of end-to-end customer lifecycles, eliminating friction in the transition from implementation to long-term account management.

Launch Excellence: Standardize the campaign deployment protocol to achieve ≥xx% "First-Time-Right" accuracy and reduce internal cycle times to ≤x business days.

Tiered Planning: Standardize a tiered account planning strategy to drive xx% SOW growth per quarter through automated tracking of Account Plans and QBRs.

A key component of this role is maximizing penetration within the current Product‑Market Fit (PMF) and creating a data‑driven feedback loop to expand it. By building these repeatable systems, you ensure that the organization can scale globally without a corresponding increase in administrative burden, turning operational data into a strategic asset for further growth.

Leadership & Scale: 10+ years of senior leadership in Revenue Operations or GTM Strategy, with a proven track record of scaling a global commercial engine from $xxM to $xxxM.

Expert in Performance Marketing, Attribution models, and the mobile ecosystem (iOS/Android).

Deep expertise in CRM architecture (HubSpot/Salesforce), Jira, and BI platforms such as Tableau or Looker.

Experience managing global P&Ls and working across diverse regional markets (Americas, EMEA, APAC).

Direct partnership with the CRO and CEO to shape the company’s long‑term commercial roadmap and global vision.

Scale & Impact: RZR Global is a profitable, scaled business; you are building the foundation for a $xxxM+ future and a top‑5 global position.

Business Justification
Infrastructure for Growth: To double the business and scale globally, a centralized lead is required to build repeatable systems that transcend individual contributor efforts.

Predictability & Risk Mitigation: Inconsistent forecasting creates risk for board-level commitments; Currently, regional leaders spend excessive time on tactical operations. Revenue Retention: With high spend targets, identifying and mitigating churn risk through automated early‑warning systems is critical to protecting the revenue base.

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