Senior Director, Revenue Strategy & Operations, Americas

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

About the Team

The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.

What You'll Do

As Senior Director, Revenue Strategy & Operations, Americas, you will own the strategic roadmap for revenue growth across the Americas, defining and executing the multi-year GTM strategy for Airwallex's products and channels.

This role is based in New York or San Francisco.

Responsibilities:

• Lead deep market research and competitive intelligence to shape regional product positioning, pricing strategy, and market expansion decisions.
• Drive high-impact growth initiatives that accelerate Airwallex's footprint in the U.S., Canada, and Latin America, working closely with senior leaders across Product, Sales, Marketing, and Finance.
• Architect and scale data-driven vertical strategies, experimentation frameworks, and segmentation models to unlock new revenue opportunities.
• Influence product strategy by surfacing regional insights, identifying new opportunities, and ensuring alignment between product roadmaps and Americas revenue priorities.
• Represent the Americas in global planning forums, ensuring clarity, alignment, and crisp communication around strategy, priorities, and outcomes.
• Lead, mentor, and develop a high-performing team; build frameworks, elevate talent, and establish the operational cadence for the function.

Who You Are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Qualifications:

• 12+ years of experience in strategy, revenue operations, commercial leadership, or high-growth technology environments
• Proven success leading teams and building strategic and operational capabilities at scale.
• Advanced analytical skills, including structuring data models, leveraging BI tools (Looker, Tableau), and driving insight-led decision-making.
• Excellent executive-level communication and presentation skills.
• A strong academic record with evidence of structured problem-solving capability.
• Fintech, financial services, or technology experience in a high-growth environment is advantageous.

Preferred Qualifications:

• Experience in the financial services industry in a product role or business intelligence domain with strong understanding of lending business, payments, or fintech.
• Familiarity with CRM platforms like Salesforce and data analytics tools.
• Experience with project management systems.
• Background in consulting (Bain, BCG, McKinsey).

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal Opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.