Head of Sales & Support

Position Overview:Responsible to grow sales within a defined region, and to coach and direct the sales team within the region to do the same. Responsible to identify and execute a development plan for each territory manager, through coaching and education to shore up identified weaknesses or areas where growth is need. In terms of percentages of time, this role will spend 40% managing existing business, 50% developing new business, and 10% providing needed reports.Who We Are:Driven by continual innovation and trusted partnerships, ODL is a global leader in high-quality door and insulated glass solutions. Make Your Life Better—for our customers, our communities, and our people.With 14 global locations and thousands of employees, ODL has been recognized as a Great Place to Work across all countries of operation. We invest in our people, celebrate growth, and foster a culture where accountability, innovation, and excellence thrive.Essential Job Functions:Meet or exceed the given sales budget for the territory and help the team members do the same.The Regional Sales Manager will lead and inspire the sales team to capitalize on local market potential and customer need to meet and exceed business goals.Grow sales and margin with existing customers by providing superior service and pulling higher value products to the builder and consumer. Win new customers.Develop and execute against a strategic plan that leads to the creation and maintenance of a robust sales pipeline.Work to develop high standards and expectations for service across all reps and agencies. Continuously develop sales skills and product knowledge across the sales network to provide a customer experience that leads the industry. Teach and coach regional sales team to perform to our standards and expectations. Hold individuals and agencies to meet annual performance objectives. Develop best-in-industry quality programs and tools to help achieve service and sales objectives. Scope includes training, education, rebate programs, cooperative advertising allowances, and product launch support.Work closely with large accounts to develop cooperative sales and promotion plans. Work closely with senior managers to develop specific growth strategies, sales forecasts and supporting operational plans in order to achieve objectives and communicate progress across the organization. Provide for efficient and effective communication with the customer and key resources within the supporting representative agencies and key resources within the company. Establishes effective internal communications regarding customers, products and services in order to maximize sales effectiveness.Provide team with clear direction, support, and feedback to insure internal customers are served and employees are contributing their maximum potential. Bachelor's degree in business or related field. MBA a plus.Ten years of sales experience with four years of sales management experience required or equivalent combination of education and experience.Deep knowledge of the sales channel required. Demonstrated ability to grow sales with a proven track record of sales growth.Ability to develop and execute long range strategic plans for the region, supporting the divisional goalsStrong business acumen, with the ability to think and work corporately as well as divisionallyMust be promotable into Vice President, Sales & Marketing roleExperience in developing and executing large, complex selling proposals that may have long selling cyclesStrong bias for a solution-oriented sales approach. Strong business and financial acumen is essential.Strong commitment to doing quality work by serving internal and external customers.Strong computer skills to include knowledge of ERP systems, databases and the MS Office suite.The Value We Offer:Health, Dental, and Vision insurance401(k) with company matchHybrid work environmentTuition ReimbursementPaid Vacation and 10 HolidaysHealth Club ReimbursementBonus programWellness programShiftFirst Shift (United States of America)SummaryLocation: Zeeland, MIType: Full time