Front Desk/Billing/Administrative position

Comparative Bioscience Center Administrative Assistant

The Comparative Bioscience Center provides a comprehensive program of animal care in support of the University's in vivo research. The goal of our staff is to provide investigators with the highest level of research support at the lowest cost while ensuring the welfare of the animals used in the research. The center is fully accredited by the Association for Assessment and Accreditation of Laboratory Animal Care International (AAALAC).

The CBC Administrative Assistant plays an important role in supporting the day-to-day administrative and operational functions of the CBC vivarium program. The right candidate will assist with census activities, database updates, scheduling, and inventory coordination to help keep facility operations running smoothly. This role also serves as a front-facing resource for investigators and staff, helping to troubleshoot and resolve everyday operational needs.

Responsibilities

Responsibilities include, but are not limited to, the following:

Front Desk and Investigator Support

Serves in a front-facing role, providing problem-solving assistance to investigators at the CBC front desk

Addresses operational, scheduling, and basic billing or service inquiries as needed

Census and Operational Support

Utilizes View email address on click.appcast.io for cage card preparation

Conducts routine census floor scans to support operational oversight and accuracy

Performs basic database management, data verification, and troubleshooting

Supports environmental testing activities in accordance with facility standards

Inventory and Supply Support

Provides minor support for inventory organization and supply management

Coordinates communication for research receiving, including animal arrivals

Assists with supply needs, including PPE and general operational materials

Scheduling & Team Support and Coverage

Schedules and coordinates procedure room bookings on behalf of investigators and staff

Provides backup support for designated team members to ensure continuity of operations

Demonstrates strong attention to detail across all assigned tasks

Other job duties will be assigned as needed by management

Required Qualifications:

High school diploma or equivalent

Strong customer service and communication skills, with the ability to support investigators and staff in a front-facing role

Basic computer skills, including Microsoft Office (Excel, Outlook, Word)

Experience using View email address on click.appcast.io for census management

Preferred Qualifications:

Experience in administrative, customer service, or operational support roles

Previous exposure to laboratory, research, or vivarium environments

Experience with scheduling, inventory, or supply coordination

The Rockefeller University is an equal opportunity employer veterans/individuals with disabilities. Qualified applicants will receive consideration for employment without regard to characteristics protected by applicable local, state, or federal law, including but not limited to disability and protected veteran status.

The salary of the finalist selected for this role will be set based on various factors, including but not limited to organizational budgets, qualifications, experience, education, licenses, specialty, and training. The hiring range provided represents The Rockefeller University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Compensation Range: MinUSD $42,500.00/Yr. Compensation Range: MaxUSD $45,000.00/Yr.

Rockefeller University