Inventory Key Holder

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. A keyholder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team.

Meet personal and store sales and KPI goals

Demonstrate excellent knowledge of the product to support the brand goals

Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader:

Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork

Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.

Identify product concerns and communicate inventory needs to support the business goals

Collaborate with cross-functional business partners to support inventory goals

Customer Focus:

Ensure the highest level of customer service to each and all individuals in the store

Be present on and off the floor as a Theory Brand Ambassador

3-4 years' prior work experience in a client-centric, sales environment

Computer skills to operate point of sale system, experiences with teamwork is a plus

As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.