Head of Operations Management (m/w/d)

Operations Manager (Ideal for individuals with management experience in: facilities operation, hospitality, retail, public space administration.)

Must live in or within 30 minutes commute to Montgomery AL (no relocation).

Salary: $80K, plus annual incentive, paid weekly, pay advance before pay day, great benefits and growth opportunities!

Join us in making a difference in your community! Be the change you want to see in your community -- lead our team to create a vibrant and welcoming downtown experience! Are you a leader with 5-7 years of experience in facilities operations management, groundskeeping/janitorial, hospitality/tourism management, event management, or public spaces administration? Block by Block is seeking an Operations Manager to oversee one of our Ambassador programs. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. Impact: What we do directly impacts YOUR community. You'll be at the forefront of creating a welcoming and vibrant downtown experience.

Growth: Opportunities for professional development and career advancement.

Innovation: Lead a team of innovators to continually improve the quality of our program and visitor experience.

Hiring and training a positive, skilled, and dependable team.

Adjusting the deployment of resources to match changing needs.

Identifying and solving problems to improve program quality.

Procuring and managing inventory of supplies and equipment.

Hands‑on working management in the field to provide coaching, mentoring, and continuous training.

Understands Quality Assurance and exceeds client and team expectations.

Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an ambassador.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

High School Diploma Required, College or Extended Education preferred.

Minimum of 5 years management experience required in one of the industries listed in job posting.

Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Expert in level technology and computer skills Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.

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