Mechanical Claims Adjuster ( Remote )
Virtual Vocations Inc
Utilizing a mechanical background, the remote Mechanical Claims Adjuster will investigate, evaluate, and negotiate vehicle repair claims while managing costs and ensuring accurate coverage determinations.
Key Responsibilities:
Adjudicate and authorize claims within designated authority, providing clarity on coverage and financial commitments
Handle 50-70 inbound calls daily from repair centers and customers, addressing inquiries and providing information on coverage
Review claims based on diagnostic information from repair facilities, ensuring compliance with established processes and procedures
Required Qualifications:
High school diploma or equivalent work experience
1-2 years of experience at a dealership or independent auto repair shop
1-2 years of knowledge in automotive repair procedures, processes, parts, and costs
Proven success in negotiation and problem-solving
Familiarity with ProDemand, Alldata, and Carfax is a plus
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